Collaborative Services

Collaborative Services operates as an electrician out of New Waverly, Texas, right at 61 Winters Bayou Rd. They handle electrical work with a focus on backup power systems like Generac generators for homes in the area. The crew stays busy with regular maintenance calls and last-minute fixes when storms roll in. Homeowners around here deal with power outages from weather, and this outfit keeps units ready so lights and appliances stay on when the grid fails. They take calls for service plans and send techs who know the equipment inside out without dragging things out.

Their work covers generator checkups on newly purchased homes, full maintenance to keep units running smooth, and emergency calls when freezes or heavy rain threaten outages. One tech named Craig showed up to inspect a system and explained everything clearly while making sure it passed all checks. Another time they had a crew including John, Dylan, and Tyler handle a setup from start to finish without issues. In one case a technician worked through a downpour on a Saturday to get a generator going ahead of bad weather, and they also took on a rush job after another company said they were booked for days. Victor handled follow-ups on service plans when details got mixed up on the phone.

Customers keep coming back because the electricians show up on time even on weekends, explain repairs in plain terms, and charge fair rates for solid work that lasts. Reviews highlight how the team stays professional during busy periods and gets generators fixed right the first time without callbacks. Speed stands out when storms hit and quality shows in the way systems run afterward without problems. Communication stays direct from the first call through completion. DIRT Score 5 from 298 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

““If you’re considering a Generac, I highly recommend going through Collaborative Services. This has been one of the best investments I’ve made in a while. Huge thanks to Belinda, John, Dylan, and Tyler for a flawless experience from start to finish.””

“We recently purchased a new home with the Generac. We needed to have it checked out to make sure it was/is in good working order. Collaborative Services came highly recommended and they did not disappoint! The technician they sent, Craig, was very knowledgeable, professional and friendly. We felt like he was honest and didn’t try to upsell us anything. We would (and have) highly recommend this company to any of our family and friends.”

“The Saturday before the last freeze, Collaborative Services had a technician at my house in an absolute downpour working to get my generator running in case the power went out in the weather forecasted for the next day. On time, on a weekend, when I know they must have been swamped, super professional, super friendly. They made sure I was going to be safe and powered no matter what. Expected the bill to be twice what it was, so incredibly happy with the service and the price. 12/10! Highly recommend.”

“Had an emergency service needed on my general before this winter storm about to hit. When my current service provider told me at 9 am they were too busy to get to me because they had “7 others to get to today” and couldn’t get to me for 3 days. I called Collaborative Services. They said they’d make it happen and sent Craig out to my house by 1:30 pm. His 11th call of the day. Craig was awesome. Very informative and went above and beyond what I was asking for. Changed the battery (that my current provider supposedly inspected 2 months ago) and upgraded other items on my generac. He knew his stuff and was great to work with. Highly recommend this company and specifically Craig.”

“I was extremely impressed with the dedication of Collaborative Services. They went the extra mile to diagnose and fix our generator when the issue wasn’t obvious. Their team took the time to properly troubleshoot, order the correct parts, and complete the repair as quickly as possible while keeping costs reasonable. I highly recommend them for both new installations and ongoing Generac maintenance and service.”