Apex Electric Power Solution Corp

Apex Electric Power Solution Corp works as an electrician based in Dallas, TX. They focus on commercial electrical services across the city and surrounding areas. Licensed contractors in this trade commonly handle panel upgrades, EV charger installation, and general repairs for businesses and multifamily properties. Dallas sees heavy demand for this work because of hot summers that strain air conditioning units along with occasional storms that damage wiring and power systems. Homeowners and building managers face regular needs for reliable electrical upgrades to handle increased loads from new equipment and vehicles.

The company takes on jobs such as installing EV chargers and performing electrical repairs where previous setups failed due to age or overload. Specific work includes panel changes and generator connections to keep operations steady during outages. Customers have noted issues with response times on follow up after initial visits and problems with payment collection once work wrapped. In one case a project involving energy related improvements took longer than expected for replacements after damage occurred during the process. Another review highlighted quick initial responses but delays stretching into weeks for resolutions on broken components.

Customers give solid marks for fair pricing at seven out of ten and work quality at six out of ten across the jobs completed. They point to consistent results on repairs that hold up under daily use and straightforward costs without hidden fees. Communication draws mixed feedback with some delays in updates during longer projects. Speed gets credit when crews arrive prepared for commercial sites in Dallas. DIRT Score 4.31 from 41 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“APEX Energy Solutions installed our new triple-pane windows approximately 5 weeks ago. My wife and I know there’s a lot of known companies that could have installed our new windows; however, APEX came through with the intangibles of service and customer care . Yes..APEX provides a cosmetically clean, aesthetic, and quality product, but my relationship with sales and the installers was absolutely perfect. Sales was able to care for my needs and offer reasonable costs for roughly 16 windows in my home. The pre-install and install team were kind, courteous, and respectful to us and our home. Any mess made was immediately cleaned up without asking. They also showed great patience in answering our questions, as they continued to work. My wife and I were extremely nervous and distrusting from the beginning, but once the windows arrived and installation began, we knew from the 1st window that we chose the right company. We have about 8 more windows to get done, which; obviously, we will be contacting Rico (APEX sales rep) in the near future. JOB WELL DONE!!”

“Probably one of the worse experiences I've ever had with a company. If I could give them zero stars I would. Neighbors got their windows through APEX so when we reached out, APEX quickly responded eager to help. After taking 1 week to come out and measure we were told it was going to be 3 months for the windows to be made. After being delayed an additional 2 weeks, they finally made it to our residence. We had 10 windows 12 windows that were supposed to be beige. 11 of the windows showed up correctly and they had 1 black window. The crew proceeded with taking out all the windows without checking so they had no choice but to install the new black window. Not one of the crew members spoke English when they showed up so we were barely able to communicate only through Google translate. Well that's only the start of it. Most of the windows were measured and installed incorrectly. They proceeded to put 2x4s in between the window and wood to eliminate the gap, stating that would be sufficient. I have a brother in law in the home building industry and he said I should not have let that happen but was told I didn't have to worry and that it would be ok. After trying to reach out to them for 3 weeks to get someone out to address it, I finally get someone to respond and they come out, not to install new windows correctly but to install the beige window in place of the black one. He then informed me that he had no idea the issues we were having with our windows and the measurements being incorrect. We were told he was going to reach out to the regional manager and have an answer in less than 48 hours about how they were going to proceed, but it has now been 7 days and have yet to hear a word. I would not recommend this company to my worst enemy as the lack of care for a client is passed down and instilled from top down. The managers or techs don't care, so then they don't force the importance of the details to their installers. Update: they responded to this review stating the "new windows have been ordered and scheduled for installation next week". That is incorrect, as no contact has been made from them and they have not shown up to remeasure the windows. Just essentially lied to the public in order to remedy their continued mishandling of this job.”

“I had my windows done In May but wanted to wait for the review to see how it affected my energy costs so I could provide as much feedback as possible. My overall score is 5 stars. Was everything absolutely perfect, no but the small details that did come up were corrected immediately. Their response time to any inquiry I made was always prompt. Financing was easy, time schedules were clearly laid out and followed as promised. The installation crew was super nice and professional at all times in my home. The window quality without a doubt is second to none. I can see a reduction in my electric bill already and feel the difference considerably. I was reluctant to pull the trigger simply because of the cost but in hindsight, I've greatly reduce energy costs improved the quality and value of my home! I couldn't be happier with my decision to go with APEX. Did I mention the transferable lifetime warranty is actually that....for life. Thank you again APEX for helping me better my forever home :)”

“Apex was great up until the time they began to collect payments for my windows. Before and during installation several windows were broken. It took them several weeks to place the replacement order, and repeated phone calls for status and assistance were left unreturned. Once I began making payments for the windows, their service and responsiveness became almost non-existent. There appear to be no operational controls in place for how they run their business.”

“I replaced my aging windows with new Apex windows, the quality of product is great and the people whom I interacted from sales and installation were the best! Entire experience was excellent.”