Tmr Generators Llc

TMR Generators LLC works as an electrician based in De Kalb, Texas, with a focus on standby generators and related electrical systems. They run as a locally owned Generac dealer covering the Ark-La-Tex region, handling sales, service, and warranty work for both home and business units. The crew keeps a strong stock of parts on hand to cover their wide service area and sends out certified techs who handle troubleshooting and repairs on air-cooled and larger systems. Homeowners in East Texas often deal with storm-related outages, so the company prepares sites, runs fuel lines, installs transfer switches, and makes the final electrical connections to get units online fast.

Their days involve fixing generators that fail to start after severe weather, such as the time Wade reached a customer the same day a unit stayed dead following an East Texas storm and had it diagnosed and running again quickly. Another call had Wade pinpoint the problem and complete the repair in forty minutes while answering every question. Jenny fields morning calls and lines up a tech already in the area for an afternoon visit, where the worker shows up on time, carries needed parts, and finishes the job without extra trips. They also handle service on 32kw units, restore Mobile Link connections, correct emergency shutoffs, and perform routine maintenance so the systems stay ready.

Customers keep coming back because the team shows up fast when power drops, brings the right parts the first time, and explains everything without rushing through the job. Speed stands out in storm season while quality shows in how few callbacks happen and how well the units run afterward. Price stays reasonable for the work done and communication stays clear from the first call to the final test. DIRT Score 4.35 from 16 reviews on Finds.

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“We lost power after one of those severe East Texas storms, and our standby generator completely failed to kick on. I called TMR Generators, and they were an absolute lifesaver. Wade came out the very same day. He was incredibly knowledgeable, diagnosed the issue within minutes, and actually had the parts on hand to fix it right then and there. The pricing was fair, and the customer service was top-notch from the first phone call to the final handshake. It is so hard to find reliable, honest repair services these days, but this team is the real deal. Highly recommend them to anyone in North East Texas!”

“Wade diagnosed my issue on my generator and repaired the issue within 40 minutes, Very professional and answered all my questions. I would highly recommend TMR.”

“I called TMR Generators mid morning on Monday. I spoke to Jenny who was extremely pleasant and she informed me they had a service man in the area and he would be there late that afternoon. The technician was not only on time but he was knowledgeable, efficient, had the parts he needed, and was happy to answer my questions. The technician (Skylar) had my generator diagnosed and repaired in just over an hour. I was very pleased with the service I received from TMR, and I would highly recommend them to my friends and family.”

“Gave TMR Generators a call after losing connection to our Mobile Link, having an emergency shutoff performed (whoops) and just needing it serviced in general. They were out within a few days, very informative and got us all fixed up. Will to continue to use TMR for servicing our 32kw generator yearly moving forward.”

“Finally found someone who actually services Generac stand-by generators in my area. Mine was way over due for service and shut down because of low oil pressure during the last storm outage. The guys at TMR were professional, knowledgeable and had my generator repaired, serviced and running again very quickly. And at a very reasonable price! Thanks guys.”