Tex Zac Electric

Tex Zac Electric handles electrical work for homeowners in Dumas, Texas. The crew takes calls about common household issues and sends out teams when they can fit them in. Based right there in town, they focus on residential electrical repairs that pop up in the area. Older homes combined with the local weather patterns mean wiring and service problems show up often enough that folks need reliable electricians to step in. The outfit keeps office staff on hand to take requests and line up the jobs, though the pace of getting crews scheduled can shift depending on what else is on the books.

They send crews out for things like basic repairs after a homeowner calls in. One customer reached Rafa and had workers at the house inside a week, with the job wrapping up without extra headaches. Garage wiring fixes come up regularly too, though getting a firm date to start sometimes slips. The office folks answer the phone and handle the details, and customers have noted they come across friendly when they do connect. Once a team arrives the work moves along at a steady clip for the fixes that get done, covering the sorts of electrical problems that hit houses in Dumas from time to time.

Reviews show mixed results that keep the overall mark low. Some customers like the quick crew arrival and the polite talk from the office when a call gets through, and quality on the jobs that happen draws positive notes. Speed and communication get hit hard though, with repeated cases of promised callbacks that never come and dates that pass without any visit or follow up. Price and reliability suffer when the timing falls apart like that. This back and forth across the feedback leaves the rating where it sits. DIRT Score 2.01 from 10 reviews on Finds.

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“I called and spoke to Rafa and he was able to get a crew out to my house within the week. They did a great job and I would be happy to recommend them to anyone. Thanks”

“I called this company and told them what I needed. They said he would call me back the next day. Didn't hear from them, si called back on the following week and talked to them again. She said she would have them call me. Still no call. This company obviously doesn't need the work. They are not professional.”

“Great fast service. The guy in the office very friendly and polite.”

“Called to get wiring fixed in my garage was told they could get it done Friday or the next Monday. Never got a call back or a visit to fix my issue.”

“Rilly good quality work fast and friendly people highly recommended”