Omega General & Electrcl Contractors Llc

Omega General & Electrical Contractors Llc works out of El Paso as a family owned operation that handles electrical jobs for homes and businesses along with HVAC needs. They have served the area since 2004 on residential projects, commercial builds, and some government contracts, and they also reach into New Mexico when the work calls for it. The crew stays ready for both straightforward wiring tasks and full air conditioning or heating setups, with contact lines open for estimates at their Pellicano address.

Technicians handle AC repairs and maintenance to keep systems running through the heat, along with refrigerated air conversions and swamp cooler fixes when units break down overnight. They run full electrical services too, such as installing wiring and components during construction of a major commercial center on the east side, or responding to urgent cooler failures by arriving early and walking through what failed and why. Crew members like Omar focus on clear explanations during emergency visits so homeowners understand the cause before any parts get replaced or adjusted.

Homeowners often point to fast arrivals for sudden breakdowns and steady results on repeated electrical and HVAC repairs as reasons for repeat calls, while others flag problems with office staff failing to follow through on promised warranty coverage or changing equipment locations mid job without checking first. These mixed notes on speed and quality sit alongside concerns over communication and price outcomes that did not always match expectations. DIRT Score 3.75 from 23 reviews on Finds.

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“VERY UNPROFESSIONAL AND INCOMPETENT office staff, especially office manager named, Gabriela. Company will not honor the '' WARRANTY'' or ''COVERAGE'' they promise!! AVOID THEM AT ALL COSTS!!”

“They are very reliable and do good work. We have had them do many HVAC and electrical repairs for us in the past. So we are having them install all the electrical wiring and components in a major commercial center we are building on the east side. Call them, you can't go wrong with Omega... A great solid company.”

“Now this is what you can call PROFESSIONAL. I had an emergency with my cooler. It went out during the night. I left a message and got a call at 7am and they were here by 8am. The guy that showed up ( Omar) was excellent. He took the time to explain what broke down and what caused it. I totally recommend Omega !”

“They're not concerned about the customer's wishes and in my case they completely ignored me. They gave me a decent price quote to put the A/C on the roof, only to get half way through their work and put the A/C on the side-drive way, effectively wasting 20ft of space to park a trailer or another vehicle. They made this change without consulting me, because they saw me leave to get lunch real quick. When I got back they were already laying concrete for the A/C in my driveway. This happened even after I told them I could compromise to put the A/C somewhere else, as long as it was not there because I made the investment of an additional drive way, which is now partially useless. They also didn't properly seal the old swamp-cooler fixtures because they started leaking water a couple days later. They also shut off the water to one of the bathroom sinks because it was connected to the swamp-cooler, rather than installing a new valve, which was another expense I needed to take care of myself. Don't waste your time, or money, they won't listen to your wishes because they would rather cover up their poor estimates and business practices to save their money and leave with the customer dissatisfied. ~ This is not a review for RUUD, the actual product for the A/C and heater work just fine; only the workmanship and customer satisfaction of the business has failed.”

“When we moved into this building apparently the electrical system had some SERIOUS bugs! We ended up having an electrical fire caused by poor wiring of our AC unit and an LED sign. Omega came in and rewired and repaired everything. They did a great job, and we've had no problems since. I highly recommend them and their work. Eddie Vasquez--EDS Supplements”