Vertical 1 Communications, Llc

Vertical 1 Communications, Llc works as electricians out of El Paso, Texas. They focus on communication systems and infrastructure projects rather than standard home wiring. The company takes on jobs for telecommunications providers, including tower work and equipment setups that require electrical connections in the field. Local homeowners and businesses in the area sometimes run into them when towers or lines need attention, especially with the dry climate and occasional storms that affect outdoor setups. Their crew handles the physical side of running power to these sites while dealing with the dirt and open yards common around El Paso properties.

They perform complex installations for telcos, manage tower electrical work, and coordinate through project managers who track every part of the job from start to finish. One crew handled tower repairs but left the yard in poor shape, forcing the property owner to bring in another crew for cleanup. Positive accounts mention the team showing up for ongoing projects over multiple years, with skilled hands on detailed electrical tasks that keep systems running. The office staff handles initial calls in a straightforward manner, and the managers stay involved to address issues on site before they grow.

Customers give mixed feedback on how Vertical 1 Communications, Llc performs across jobs. Some note the crew knows the work and stays reliable on long-term contracts, while others point out slow replies to messages and poor cleanup after tower jobs. Communication stands out as a weak spot in several cases, with one customer blocked after repeated attempts to reach them. Quality on the electrical side earns nods for skill, but speed and follow-through vary enough to pull the overall rating down. DIRT Score 2.81 from 11 reviews on Finds.

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“After weeks of trying to get a response—multiple calls, messages through their website, and even reaching out to management—I was completely ignored and eventually blocked. Their crew left an absolute mess in the yard after working on the towers. We ultimately had to hire another company to come clean up what they left behind, and we are currently awaiting to send them the bill. Completely unacceptable. Even worse, while they were working, debris and garbage were being thrown into an area where people walk—including children. Throwing trash where children walk is completely unacceptable. I was nearly hit in the head twice, and one of my customers was almost hit as well, along with his motorcycle. We tried yelling to get their attention, and they did not stop. This is not just unprofessional—it’s a serious safety hazard and a potential OSHA violation. I have videos of the incident and the condition they left behind, which I’ve attached to this review. I would not recommend this company to anyone.”

“Always a pleasure to work with Vertical One. Their team is very knowledgeable and attentive to detail. Project managers are on top of every aspect, and they have the experience to handle complex installations and jobs for telcos. Highly recommend Vertical One's services.”

“We've worked with Vertical-One for 6 years now. Their team is dependable, and highly skilled. I cannot recommend them enough.”

“The receptionist was very polite and professional. What little I be saw of the inside of the business it was lovely.”

“These are great people. I love them so much.”