Villarreal Electrical Contractor

Villarreal Electrical Contractor works as electricians out of El Paso, Texas, taking on residential jobs that range from routine fixes to urgent power troubles. The crew has handled service calls in the city for years, with some homeowners recalling visits stretching back to 2012, 2013, and 2017. They focus on getting electricity restored in houses that go dark and sorting out wiring or outlet problems common in El Paso homes. The outfit keeps a local address on Wyoming Ave and answers calls for both quick repairs and scheduled work, though recent feedback shows some shifts in how they operate day to day.

Their daily work involves heading out to fix lost power in homes, running quotes for bigger jobs, and dealing with electrical systems that act up. One customer called after the house lost electricity and they arrived soon after to sort the issue while sharing extra details on what caused it. Another time they came for recurring outlet troubles that popped back up less than a year after an earlier visit. Folks mention they sometimes miss scheduled slots, like when the secretary was out and no one showed for a quote appointment, or they run late without much notice. The crew still handles the hands-on fixes when they get there, using basic tools to trace problems and get things working again in the heat and dust of El Paso.

Customers note the electricians come across as knowledgeable and straightforward on the jobs they complete, with some praising the reasonable cost for the work done and the speed on emergency calls that do get answered. At the same time, complaints pile up around no-shows, jobs that fail to hold up, and poor follow-through on timing, which drags down the overall marks for reliability and communication. The low score reflects those mixed results where quality shows up in spots but consistency does not. DIRT Score 1.92 from 10 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Ask questions before choosing Villarreal & Sons! We had had great experiences the three previous times we used Villarreal & Sons (in 2012, 2013 and 2017). Something has changed recently. I was willing to overlook the fact that they didn't arrive at the time they were scheduled to come to my home. (I called the office and rescheduled for another day.) I was even willing to pay $75 for the electrician to drive to Lowe's to buy an inexpensive part. (Don't they carry parts on their vans?) A recent change--and a very poor business practice in my opinion--is that they now charge $75 an hour just for driving to your home from their previous work site! When I called to set up my appointment, I asked if there was a trip charge. The girl I spoke with (not their regular manager) said, "No." She did explain that they charged $75 an hour for labor. I assumed that the time clocked would start once the electrician arrived at my home. When I questioned manager Araceli G. today about an extra hour of labor on my invoice, she explained that time traveling to my house (before any work is started) is included in the hours clocked. When I complained, Araceli did remove the extra $75 and for that I am grateful. I was pleased with the actual work done and the professionalism of the contractor. But make sure you ask every possible question you can think of before hiring Villarreal & Sons!”

“Ask questions This company has done work on my house, in the past. The work was reasonably good, although I started having the same problems again, less than a year after they came out to work. Here’s where you need to ask questions. If you read through the Google reviews for this company you’ll see one detailing travel charges. This review is three years old, so I wondered if that information is still correct. It is. They now charge $93 hourly. When I asked if they charge for the time they spend driving to the work site, they gave me a roundabout, non answer. When I pressed again they said that they do begin charging their hourly rate as soon as they are in their van and on their way. Be careful. At $93 hourly, that’s an expensive trip to your house!”

“The people at Villareal & Sons are knowledgeable, marvelously kind and excellent workers. My home had lost electricity and so I searched for electricians online and found them. They came over soon after I called them. They fixed the issue and provided a lot of additional information while being extremely professional and personable the whole time. Hector, Kyle and Zeke are tremendous. Also, the prices are excellent and they don't over-price. I logged on here specifically to recommend Villareal & Sons. I will be calling them back regularly!”

“Don't bother , they are Unreliable! I had scheduled an appointment with the secretary for someone to come out to provide a quote. They were a no show. When I called to ask where they were, they told me that the secretary was out sick. I guess their business can't function without her. They also said they would call me back in 10 minutes....they never called back.”

“This company gave me a very reasonable price for all the work needed. Secretary was amazing, cheerful & knowledgeable. Scheduling was set up @ a reasobable time. Electrician inspected every need thoroughly. Looking forward to having a safe home in ordinance with city.😇🤗”