Western Electric And Mechanical

Western Electric And Mechanical works as electricians out of El Paso, Texas, taking on both electrical projects and air conditioning installation and conversion work across the city and into Las Cruces. They handle residential and commercial jobs, with a focus on replacing old inefficient cooling systems that run up high energy bills in the local heat. The crew helps homeowners choose the right capacity unit by looking at house size, windows, insulation, shade, and daily use so the new equipment runs without wasting power or cycling too often.

They perform full air conditioning replacements and electrical upgrades such as new wiring or long-term maintenance. When one customer woke to an inside temperature over 90 degrees because the AC had quit, the team arrived the next day, gave a quote, and swapped in a new unit while hauling off the old one in roughly three hours. Val moves fast on estimates and the workers follow through without delay. A master electrician leads the technical side on these jobs, covering everything from refrigerated air conversions to complete system installs on major brands while keeping the process straightforward for the property owner.

Work quality draws the strongest comments, with crews described as knowledgeable and precise on every step. Response speed earns high marks too, especially for same-day or next-day arrivals during peak summer breakdowns, and communication stays direct from the first call through final walkthrough. Pricing lands fair for the scale of work completed. DIRT Score 4.89 from 53 reviews on Finds.

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“From start to finish, my experience with this company was nothing short of exceptional. The level of professionalism, communication, and workmanship exceeded all of my expectations. A huge thank you to the master electrician, whose knowledge and expertise gave me complete confidence throughout the entire process. Valeria, the sales representative, was absolutely amazing—friendly, patient, responsive, and truly dedicated to making sure everything went smoothly. She went above and beyond to help make it possible for me to have my new unit installed the very same day. Joel and the entire electrical team were outstanding. The crew arrived on time, worked efficiently, and treated my home with great care and respect. They kept the work area incredibly clean, answered all of my questions, and demonstrated true craftsmanship from beginning to end. It's rare to find a company where every single person—from the office staff to the electricians in the field—works together with such professionalism and pride. Their commitment to customer service, quality work, and making things happen quickly is truly impressive. I highly recommend this company to anyone looking for honest, reliable, and skilled professionals. Thank you all for making what could have been a stressful experience so easy and enjoyable. You have earned a customer for life!”

“EP Western has the best staff. Val was quick to go over and give an estimate. The workers started quick and finished just as fast. They are very knowledgeable, professional and respectful. I would highly recommend them.”

“I am more than satisfied of being a customer with Western Electric. I woke up my home keep in mind how hot it is right now. At this time the inside of the home was over 90°. The AC was not working properly. What company works with you as far as caring and working with you to pay them the day that your paycheck comes in. This says so much About everyone working here. I feel that they definitely care about you and your family. They came that same day fix the AC now I am nice and fresh family is satisfied. I want to give a big shout out and say thank you to Valeria and Armando for having my back and most importantly putting my grandma who is 80 years to not suffer in the heat and my child.”

“Summer is the worst time for your air conditioner to go out. I had called for Western Electric to check out my unit. They were able to come the next day and get me a quote for a new unit. Wonderful customer service and they installed my unit and took away the old one. Process was only about 3 hours or so and my home is cool again with a wireless thermostat! They’re great at answering questions and making sure I had all the info I needed.”

“Called for estimate for electrical work. Female stated I have to talk to someone and would call me back, didn’t even ask for my call back number or name. Never got a call back .Happened to me twice , I stopped trying.”