L&S Mechanical

L&S Mechanical operates as a mechanical contractor out of Fort Worth, Texas, and handles electrical work along with plumbing and HVAC services for single-family homes and small commercial buildings. The company has more than thirty years of experience installing and servicing those systems across more than one hundred thousand Texas homes. They cover areas that include Austin, Dallas, Fort Worth, Houston, and San Antonio. Technicians and superintendents go through background checks, drug screening, and driving record checks before they go out on jobs.

Customers call them for leaks in showers and faucets, hot water problems in tankless systems, drain pipe repairs, and A/C issues that involve breakers, fuses, and wiring shortcuts from builders. Todd shows up with a small toolbox, locates the leak right away, explains the fix, and finishes in under an hour on multiple jobs. Mike walks through service plans in detail after another company left a customer frustrated. Mauricio stayed late on an expedited A/C call to trace bad wiring and get cool air running again. Joe split a room and ran wires while keeping the homeowner's cat from getting in the way.

The company answers the phone before opening hours and sends a callback the same morning. Technicians call ahead, remove boots or use shoe covers at the door, and explain what they found before they leave. Service runs Monday through Friday from eight in the morning until five, with weekends closed. Reviewers note that some jobs get done the same day while others require multiple calls to confirm arrival times.

The Google rating sits at 4.4 from 141 reviews. Reviewers keep mentioning Todd's clear explanations and clean work on plumbing repairs, along with polite and efficient service from Mike and others. Some customers report long waits for callbacks, missed appointments, or extra labor charges on warranty parts that leave them unhappy with the process.

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“Mauricio Navarreto (hope I spelled his last name correctly) came to my house last night on an expedited A/C repair. He arrived around 8:00 - 8:30 pm and didn't leave until I had cool air in my home. He left around 10:30 pm. He was extremely professional, personable and DETERMINED to not leave until the problem was resolved. Despite every obstacle with my system, he was extremely efficient in his problem solving. I have a new home and it appears the builder took some short cuts on the installation. Breakers thrown, fuses blown, switches in the wrong places, etc...without blaming the builder at all, he took the time to show me everything that needed to be addressed. If all of your technicians are like Mauricio, you have an amazing organization. I will, most certainly, refer your company to anyone needing fast, efficient and thorough resolutions. Hats off and much Gratitude to Mauricio. My pets and i slept comfortably in a cool home. God Bless and Best Wishes to Mauricio and L and S Mechanical. Wishing you all the best in your future and prosperity with your company.”

“These people are liars!! I waited all day for my HVAC to get fixed and no one came! Even though I was promised that they would come today cause I’m not available the rest of the week because of work! I even called and was assured that someone would come out and no one came! Not even a call to say why no one came! I hate that I have to deal with these people for my repairs. I honestly don’t know if my A/C issue will ever get fixed smh”

“L&S Mechanical is a perfect example of how warranty fine print can leave homeowners stuck. After only two years in a brand new home, my compressor failed completely grounded. While the part is technically under warranty, they refuse to provide it unless I also pay their labor costs, and won’t allow a licensed contractor of my choice to install it. So in reality, the “warranty” feels meaningless unless you’re willing to pay whatever they charge. What’s worse is the lack of accountability from Bloomfield Homes, the builder, who offered zero help despite this happening so soon in a new construction home. Between poor flexibility, rigid policies, and no real support, this has been an extremely frustrating experience. I expected far better from companies tied to a brand new build.”

“This might seem silly, but I just witnessed one of your technicians in Granbury stop on the highway to save a turtle. Any technician who cares enough to stop and save an animal-friend gets five stars from me.”

“UPDATE: about L&S did eventually order a new top to our dryer and did replace it Have to say I would give 5 stars if rating for electrical. This review is for HVAC, had someone check out our ceiling vents and the employee decided to stand on our dryer leaving a huge dent. This was about 2 weeks ago and haven’t heard anything back from them. Who does that???”

“Todd was extremely nice and did great job. He didn’t waste any minute, immediately found the reason of the leak and fixed everything within a hour. I wish everyone did their job as Todd does his. I highly recommend him and will be referring him to my friends and clients.”

“Poor customer service. The plumber pried the end of the faucet off with his screwdriver, and broke it. L & S was given the spec sheet to re order the part, which was mis ordered twice. I was told the re order would be expedited, and it has been months since the faucet was broke. The manager Mandy would not give me her last name or phone number. The customer service has been less than professional.”

“Todd was fantastic. He took his time and made sure he did a very good job and he also explained to me along the way what he was doing and how it was helping my plumbing system. I really appreciated his personal attention and the way he explain things. I would not hesitate to use these guys again for anything, but if you can, ask for Todd. He’s the man!!!”

“Todd did an awesome job by fixing both showers in less than an hour. He came to my house with a little tool box, but he's professional and confident. He explained to me about the leaking problem and where and what to do. He even told me what not to do because that wasn't my expertise. Very personable and kind.”

“Todd gave me a call to let me know he would be here soon. Took his boots off at the door and he was very respectful during the time he was here. Fixed the leak and made sure I knew how to shut off my water in case the situation was ever to arise. Highly recommend Todd! Great job! Thank you!”

“Wow, wow, wow!! I called the company before they opened and left a message regarding my plumbing problem. They open at 8 and I got a call back at 7:56AM. I then got a call from Todd at 9:08 letting me know he was on his way. When he arrived, he had on shoe covers in order for him not to drag in stuff into my house that could be on his shoes. He explained who he was and went to check out the issue. Todd figured out what was wrong immediately and made the necessary repairs. He explained what was wrong and what he did to fix it.to my husband. As he was leaving, he took the time to also let me know he was done and was leaving the house. I was so impressed with Todd’s attitude, professionalism and knowledge as well as the company’s immediate call and dispatch of Todd. Will definitely keep their number and use them again if any other issues.”

“Had a problem getting hot water consistently. L&S responded quickly to my call and Todd did a few checks on my tankless system, listened to my description of how it was behaving, and quickly zeroed in on what he thought the problem was. He had the part on his truck. Replaced it and so far so good. Very pleased!”

“Todd was very professional and courteous. Called ahead of time and took his shoes off at the door. I would definitely recommend him and prefer him to be my tech again (if I ever need one again)”

“So lucky L&S sent Todd to do the work at our house. Polite, friendly, efficient, and meticulous work. Knows how to do the job right. Plumbing repair turned out better than new. Deserves 6-stars. :)”

“Todd Mitchell is the man! We do have a brand new home in Ft. Worth. I'm not happy with the builder (D.R. HORTON) because every few weeks something is down, tile, walls, fence etc. We had a plumbing issues and Mr. Todd was really helpful, showing on time and doing a great job. I just want to say thank you!”

“Mike was awesome! We had a horrible experience with another company and called L&S to come out. Our technician, Mike was very thorough, transparent and left no stone unturned when it came to explaining the issue. He walked through in great detail the service plan available. Needless to say, because of Mike we signed up for regular maintenance service. Thank goodness there are great service providers out there....”

“Todd was professional, courteous, knowledgeable and friendly. He was thorough in his review of my home and I learned a great deal during my visit. Hoping that he will be available to address my PM needs next year.”

“Took five phone calls and two weeks to get my estimate from the office. However, Joe got our room split, wires ran and was pleasant to work with. Added bonus, he is good with cats which was great because my cat followed him around all morning.”

“Had issue with drain pipe and cover in Master bath. Todd came in, knew exactly how to fix it, got it taken care of and was done in 15 minutes. Good clean work. Recommend”

“Some technicians are good, other than that be prepared to waste full days waiting for a scheduled service and they don't even bother calling to inform you its cancelled. They schedule for a full day and tell you the technician will call you 30 mins before. So you pretty much have to wait all day. Not worth it. Also, I cancelled my subscription and they still are charging me. Very disorganized and unprofessional.”