Powerhouse Retail Services Llc

Powerhouse Retail Services Llc works as electricians based in Crowley, Texas. They handle electrical needs for retail locations and call on subcontractors to get the work done when their own team is stretched thin. In a place like Crowley, with its mix of commercial buildings and homes facing hot summers and occasional severe weather, these electricians tackle power issues that pop up in stores and properties. They focus on getting service calls completed and installations handled to keep operations smooth for their clients. Local conditions often mean dealing with overloaded circuits or storm related outages that require prompt attention from crews familiar with the area.

They perform electrical service calls and retail installs by reaching out to vendors for the actual labor on site. Details from past jobs show they push for fast installs and efficient timing once crews arrive, with some noting unreal communication and quick responses that helped outside teams keep up steady work. At the same time vendors like Jeremiah West described payment delays that felt like pulling teeth before money came through on completed electrical tasks. Others such as Johnny Ghanem and Sherrie Norris reported disappearing acts after the phone calls to line up work, followed by heavy demands for paperwork once the wiring or maintenance was finished.

Reviews show repeated problems with follow through on payments and staying in touch after jobs wrap up, which drags down their standing despite occasional notes on speed from crews like those praised by Jared Bjorkman. Homeowners and vendors alike mention unprofessional patterns that make repeat dealings tough, especially when communication drops off or extra demands hit after the fact. This mix of issues adds up across dozens of accounts. DIRT Score 2.53 from 42 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I have worked with PHFM in the past, and we had a lot of trouble getting paid. We did not sign back on with them after a couple of bad interactions (Again, with regards to getting paid). **EDITED** From 1 Star to 3 Stars It was like pulling Teeth, however.... Their Team reached out and paid all invoices in full with no further issues. I am hopeful that this trend continues.... We shall see.”

“If I could, I would give 0 stars!!! One of the worst companies I’ve ever worked with, especially as a vendor. I’ve never seen this level of unprofessionalism in my entire career. They will call you for a service, but when you try to communicate via email or phone, they completely disappear. The project managers responsible for the PO are unreachable. You try to schedule with them—no one replies. Calls, emails, and notes on their portal are ignored. On top of that, you complete a service, but no one provides any support on the portal, so you can’t even submit your invoice. As I said, one of the worst companies ever!!!”

“Unreal communication and quick responses. Our company has thrived ever since we brought them in. Fast installs and efficient timing. Highly recommend.”

“I have been in business for over 40 years. This is the absolute worst maintenance company or sompany period I have ever seen. First they hound you till you give in. Then you do the work. Then they start with all the demands for paperwork AFTER you are done. Now the email won't work where we were communicating with these thieves and no one answers the phone. You go through a whole lot of being passed around till it eventually hangs up. DO NOT WORK with these people. I have reported this to their customer. The better business bureau is next. I hope they pull their license. Karma. You get what you give.”

“Small businesses beware this company will hire you promise payment as soon as invoices turned in still have not got paid. I've been waiting since July they had me rush over to the job at a Murphy's gas station I did the work completed it turned in my invoice and for the last several months have been getting nothing but the runaround this company is a complete and utter joke I have probably talked to 10 different people trying to straighten this out and no one seems to care so right after I'm leaving done this message I am going to get a hold of the people at Murphy's which my local store gave me the number to contact and let him know that these are the kind of people that they have doing maintenance on their buildings it's a crying shame that I'm going to have to take somebody to court over a piddly amount of money I would give this business zero Stars if it allowed me to the lady Bethany that I had hire me to do the work doesn't return calls and it don't seem like it bothers any of them if you don't get paid as long as they get their paycheck.”