Pure Electrical, Llc

Pure Electrical, Llc is an electrician outfit based in Houston, Texas. They focus on electrical services that help homeowners with power needs in a city known for its hot summers and storm risks that often damage lines or increase energy demands. Customers have reached out to them for solar explanations where the rep laid out exactly how it works and the dollar savings possible from switching. The company also handles contracts involving home systems, drawing in clients who want professional handling of their electrical and related upgrades. They serve both new companies and long term residents looking for reliable electrical support in the Energy Corridor area and beyond.

Pure Electrical, Llc sets up appointments for electrical and solar work by sending reps who walk through the options without rushing the details. One customer arranged a meeting and received a full breakdown on solar operation plus the bill reductions that follow installation. Another noted the team treats people like family during ongoing service and keeps a professional approach that stood out after past bad experiences with other providers. At the same time the outfit has taken contracts for home systems such as water filtration setups but has fallen short on delivering monthly products or returning calls months later when issues arise.

Customers give credit for solid communication during initial meetings and for treating clients with respect on electrical jobs but the mixed results show gaps in follow through on contracts and response times. The pattern of praise for clear explanations on solar savings sits next to complaints about unfulfilled deliveries and unanswered calls which pulls the overall rating down. DIRT Score 2.77 from 25 reviews on Finds.

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“Nice and well located building with Regus offices for new companies in town that want to be close to the Energy Corridor”

“Had a great experience in getting an appointment set up with Pure. The rep was excellent - unlike some other providers he explained very clearly how solar works and what the advantages are in switching over. It can definitely save you $$$! Highly recommended!”

“Highly recommend using Pure Inc.!!! Their professionalism is 5 star and they treat you like family! A lot of electric providers have left a bad taste in my mouth for many reasons over the years but the last year with Pure has been a dream! I will be a client for life!”

“I signed a contract with Pure for a water filtration system in April and part of what sold us was the products we would be receiving every month. We have yet to receive anything. It’s September and I cannot get the sales rep or anyone in the office to answer my calls. Terrible!”

“Considering the fact that I recently moved to Houston, I was a bit apprehensive about talking to someone I didn’t know at my door. I moved from a state where we all pay electricity to one company, it’s regulated and so moving to Texas was the first time I was dealing with a deregulated market. So many options and so much information lol, it can be truly overwhelming. However I’m glad I made the decision to speak to the agent that visited as he was courteous, diligent and thorough. His presentation allowed for in depth comprehension and I’m certainly happy with the decision I made to procure their services. Job well done!”