Reliant

Reliant is an electrician based in Houston, Texas. They focus on electrical work for homes and businesses across the greater Houston area along with other parts of the state including DFW, North Texas, West Texas, Central Texas and South Texas. Their background centers on providing electricity services to residential customers, small businesses and large operations as the provider many Texans trust for setting up service, handling moves and managing power needs in a region with frequent storms and high heat that strain electrical systems.

They handle tasks like service transfers, same day setups and transfers for new or moving customers, plus options for renewable energy and backup power solutions. Customers reach them through the app or by phone to resolve issues with billing, payments or service activation, and technicians or reps work through steps to complete transfers even when apps fail or mail gets missed after a relocation. Homeowners in Houston often need quick electrical connections during moves or after weather events, and Reliant addresses those by walking through multiple steps on calls to get power running without delays.

Customers consistently praise the quality of the electrical work and clear communication when sorting out service problems or payments. They note fast responses to calls about late bills or transfers and appreciate the direct help that gets results the same day or next day. The steady ratings reflect reliable handling of common Houston electrical demands without extra costs or runaround. DIRT Score 4.96 from 6262 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I've seen a few comments about Reliant's great prices and service. I was a Reliant customer for 8 years until I switched. My electric bill is much less than it was under Reliant. When my plan came up for renewal I wanted to reduce my bill. Reliant mailed me plan offers that were "higher" than I was already paying. When I contacted Reliant about this and started that I've seen other's with more competitive rates, all I received was a song and a dance. I was told about other services they offer and how others have a good intro rate then increase blah blah blah etc. Ok so what? Are you going to offer me something less or not? Apparently not so I went elsewhere and paying much less now. Then they had the nerve to ask me why I switched. Are you serious? I'm not sure what great service they can provide outside of billing because CentrePoint is the contact for power issues.”

“I called Reliant yesterday. My husband & I just recently moved within Salado. We haven't been receiving all our mail especially the bills. My husband received a message from Reliant saying we owed so much money & we were late on payment. So I called & the Rep was very helpful. I was able to pay over the phone & even signed up for automatic payment. I was very relieved 😌 The Rep listened to my needs. We have had Reliant for years. Im glad they have real people to talk to on the phone who know what they are doing. Thank you so much for your time!!! Very pleased customer 😀”

“Reliant is the best energy/electric company in the universe. Very reliable and very efficient. Resolve any situation immediately as the company is very knowledgeable, experienced, reliable, responsible, and willing to help you with your questions. Very reasonable price.”

“I couldn’t complete my transfer of service on the Reliant app. I had to call for assistance. The representative that assisted me with this issue was able to get my transfer of service for the next day. He had to go through a few steps to get it done, but he did it. Whenever he had to place me on hold, he would return to my call and give me a status of my request. It was a long call, but the way I was kept up to date with what was happening made the time go by quickly. I think the rep’s name was Gerald. I want to thank him for all his help. He provided top notch customer service and care. *I spoke with him on Weds, June 3, 2026. I”

“We just experienced a major ice and snow storm here in Texas where we get this weather 1-2 times each decade or more. We lost power on the first day and I was already getting text messages from Reliant letting me know what to expect and giving me info about when the power will be back and what to do now and while I waited for power to return. They were very responsive and proactive and transparent. IT was a good feeling to get access to actual people who responded and had answers.”