Ace Electric And Air Conditioning

Ace Electric And Air Conditioning operates as an electrician right in Madisonville, Texas. This outfit handles electrical contracting work for homes and other buildings throughout the area. Their history shows they put effort into planning jobs ahead of time so that nothing gets held up or goes over budget. Safety stays at the front of everything they do on site. They bring in crews that know how to manage electrical systems from the ground up, whether it's new construction or repairs that come up in daily life around town.

They handle electrical service calls and larger projects such as wiring homes from scratch and providing all the equipment needed for the setup. A review mentioned Steven driving out for a utilities disconnect switch check that took almost no time after an earlier big job, leaving the customer unhappy with the cost. Jacob and Shelby stood out for getting work finished with real effort and honesty on their jobs. Longtime customers have had them do home wiring and equipment installs over many years, describing the results as professional and solid until shifts in management changed the office experience with people like Tanya.

Homeowners in the area have shared thoughts on the speed of responses for electrical repairs and the quality of fixes like disconnect switches or full installs. Price fairness draws some criticism when small jobs follow bigger ones. Communication stands out as a weak point for certain callers dealing with staff changes. Yet the crews earn credit for being respectful and getting the electrical tasks completed without major problems in many instances. These points add up to the score based on all the input collected. DIRT Score 3.65 from 17 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“This is the sort of company that will send a guy 10 minutes down the road to your house and charge you $100.00 to play around with the utilities disconnect switch for 2 seconds without doing any actual electric work whatsoever after you hook them up with a $1500+ job a few weeks prior. Steven was pleasant enough to be around but he spent probably 5 minutes on my property and spent most of it talking to me. Makes you want to invest in an electric company that will appreciate loyal repeat customers rather than try to squeeze extra money out of them to make ends meet.”

“I give them 1 star for answering the phone. Technicians have always been nice friendly and respectful. Loyal customer 18 years. Have always been extremely satisfied with quality of work and employees UNTIL .. "New Owners" took over. Tanya is rude, talks over you, does not listen and is quick to tell you she has over 4,000 customers. Well she lost one customer today If you are not able to help a customer you should treat that customer with respect.”

“They deserve 10 Stars! Thank you Jacob and Shelby for your professionalism, kindness, caring, and trustworthiness. You definitely work hard to get the job done. I highly recommend ACE!”

“The best, most professional, dependable, expert's. They wired my home, provided my equipment, and service. I am most happy with everything.”

“David came out less then an hour after i called. Fixed the problem ASAP. Thank you for your prompt service, excellent customer service and reasonable rates!”