Just-Us Electric

Just-Us Electric is based in Wills Point, Texas and works as an electrician serving local homeowners with power related needs. They manage electrical connections and service accounts in the area where summer heat and occasional outages are common. The company takes on jobs involving new service installations and responses to power issues that affect houses throughout the community. Residents in Wills Point often deal with them for getting electricity set up at their properties or addressing problems that arise with their bills and supply. The team there handles the practical side of keeping homes powered in a region that sees its share of weather related disruptions and high usage periods.

They process new hookups that require running wire to customer poles along with billing for monthly use and any disconnection notices that come up. Homeowners report calling about missing bills only to learn they owe amounts like twelve hundred ninety six dollars plus a six hundred ninety dollar deposit on top of a six hundred six dollar monthly charge. In other cases the company has required an extra fifteen hundred dollars upfront before completing service to a pole. During outages such as the one on May twenty eighth they restore power to some streets but leave others without full repairs overnight creating smaller ignored service zones. Usage spikes also appear when central heat runs at seventy two degrees or less even on cooler days.

Customers point to repeated shortfalls in price with unexpected high charges and added fees communication that leaves them surprised by new costs and speed where repairs stop short of finishing the job. Quality draws criticism when service areas get skipped and follow through on power restoration falls short of what was promised. These patterns across the feedback explain the low overall rating for the electrician work in Wills Point. DIRT Score 1.2 from 13 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“This Company Is A Joke! Didn’t Receive My Bill & When I Call Them For It They Tell Me I Owe $1296 Because I Have A Disconnection Notice! 😱 Said Im Now Required To Pay A Deposit Of $690. Not To Mention My Bill Alone Is $606 Highest It Has Ever Been! Ever! Lady Said If I Act Right I Can Get Deposit Back In 12 Months!?!? WTH‼️ I Been With Yall For 7 Years, Why Pay A Deposit Now ‼️‼️‼️‼️ Just Horrible We Get Screwed By Our Government & Now The Electricity ⚡️ Company 😞”

“If you have a choice don't use them. This month our central heat was set at 72 or below and somehow we used twice the amount of electricity as the Month before. Even though the temperature was on average 5 degrees lower than the previous month. Some days our central heat didn't run because it was warm enough. Our insulation keeps at least 20 degrees about the outside temp sometimes more. Don't take a rocket scientist to figure out that something shady is going on. Yes we had that cold snap but it was only a day of below average temp and certainly not an extra 200 dollars worth.”

“My daughter and son in law who are trying to get their electricity hooked up have now been told after paying their deposits that now it will cost them another $1500.00 to get electricity to their pole. Plus this has to be paid in full before they will even run the wire or hook it up. Can make payments but still no electricity until paid in full. New customers should be told this in advance. Plus they were told by the first technician that they have a $1500 credit to begin with. Well if that is the case then why the extra $1500.00 charge? Why is it apparently going to cost over $3000.00 to run less than 100 feet of wire to their pole? This company needs to be more upfront and honest about all the extra charges. This isn't the Trinity Valley electric company I dealt with in the past. Shameful!!”

“Power went out 5/28/24 large area, ok Going to take some time, ok Repairs only fixed areas around my street in particular every other house on every other street has power but they just decided not to finish the area they were in over night and make a smaller service area that's going to be ignored till the very end cause now it's down to 15 reports, so this damn company and their contractors are going to take their sweet time. I mean my neighbor is on a ventilator and has to stand next to his generator so he has enough power to run it”

“Ever since they switched their system I have had issues. I was on autopay and it didn't pay so I got a letter telling me I'm late. So I went up there and paid it as well as re enrolled autopay. Now just days later I get a notice telling me I didn't pay the 317 autopay IJUST PAID so now I owe 498 dollars???? That's just ridiculous! I even have a recipt showing I paid the 317!!!! I will be up there first thing Monday morning and hopefully they will apologize and work this crazy stuff out!”