Roger Woods Electric

Roger Woods Electric handles electrical work from their base in Marshall, Texas. The crew takes on jobs for homes and businesses throughout the area, dealing with the usual mix of older homes and commercial buildings that need reliable power. Electricians in this part of East Texas often see problems tied to humidity, storms, and aging panels that homeowners face on a regular basis. They focus on getting systems back online without dragging things out, whether the task involves simple fixes or more involved installations that keep lights and equipment running day to day.

Customers have called them for tasks like swapping out a generator battery, yet reports show one case where the bill came in over six hundred dollars with no upfront quote provided. Other jobs mentioned include requests for estimates that took over a week to arrive, leaving people to hire someone else who showed up the next day instead. One review noted repeated attempts to reach the company for a callback on a large project went unanswered, while another praised a fast arrival and solid service on a repair that left the customer ready to call again. The work covers typical electrical troubleshooting, panel updates, and quick response calls when power issues hit.

Feedback from reviews points to problems with price and communication that drag the overall score down, as several customers mentioned surprise charges and delays in getting estimates or return calls. A few noted solid speed on the jobs that did get scheduled, with one highlighting quick and reliable results worth repeating. Quality gets mixed mentions depending on the technician who arrives, but the pattern shows room for tighter quotes and better follow-through on Marshall jobs. DIRT Score 2.3 from 13 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“⚠️⚠️⚠️⚠️ Don Woods Electric is nothing short of a rip-off. They came out to replace a simple generator battery, never gave a quote, and then hit me with a bill for over $600— more than 4x higher than other companies quoted for the exact same job. What makes it worse is this wasn’t some random customer — this was for a longtime family friend. If they’re willing to take advantage of someone with a personal connection, imagine what they’ll do to you. No honesty, no transparency, and no professionalism. This is predatory business practice at its finest. Avoid them at all costs.”

“Called to get an estimate been a week and still haven't gotten it.. called another electrician same day and came the next day and took care of my situation.”

“If you could ever get a call back it would be a great start. I need a good electrician for a LOT of work, too. Sad”

“Quick response, fast great service. Will use again if I need to, and will recommend to others. A1”

“There's never been a more honest or kinder man alive.”