A&E Electric

A&E Electric works as electricians out of Lubbock, Texas, handling service calls across the city for homes and properties that need wiring fixes or equipment checks. In this part of West Texas the dry heat and occasional high winds put extra strain on outdoor connections and indoor circuits, so crews stay busy with everything from basic outlet work to bigger inspections on spas and other systems. They send technicians to address issues like faulty power sources that homeowners discover after storms or during routine maintenance, keeping the focus on getting lights and appliances running again without unnecessary delays.

Their jobs often involve quick responses to calls about spa inspections where they check for problems and report findings back to insurance or owners, along with simpler tasks such as swapping out a single outlet that has stopped working. Technicians have been noted for arriving on time and handling the physical work in a straightforward way during some visits, yet office staff like Paul have come under fire when customers ask for clear breakdowns of charges on invoices. One recent outlet replacement took just fifteen minutes but led to bills over two hundred dollars, while another spa check resulted in claims of preexisting conditions that left the homeowner questioning the whole process.

Customers give credit for speed and basic professionalism on the jobsite in a few cases, but the low overall marks come from repeated problems with high prices, poor communication, and rude follow-up from the office that includes hang-ups and irritation when explanations are requested. Quality of the actual repairs draws mixed notes while price and transparency issues drag the record down across most reviews. DIRT Score 2.41 from 10 reviews on Finds.

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“I had some issues and they were fantastic. The guys who did my service were timely, professional, and I would call them again.”

“They came out to inspect our spa and they said it was a preexisting issue to your insurance company don’t trust them they are not trustworthy”

“I really don’t leave bad reviews but this company is a joke. The guys that came out we’re great however the people in the office are rude when you asked for an explanation of the invoice. Paul was irritate when I got transferred to him. Asking him to explain the invoice to clarify the charges. I chose this company because I got a referral from a friend however if I would of know this was the way they treat you for asking questions I would of went somewhere else. Even the lady that answered the phone was rude right from the start. I would never, never pick this company to work on anything for myself or anyone I know. 😡”

“Awful experience - came out, spent 15 minutes changing an outlet and charged us over $200 - seems a little over the top. Called and spoke to them and got hung up on. Time to look for a new electrician who is fair and communicates.”

“I have used A&P a couple times and they always do the job right the first time. Quick, dependable and at the right price. Highly recommend these guys.”