Primary Utility Services Llc

Primary Utility Services Llc is a family owned and operated electrician business based in Wolfforth, Texas. They serve clients across West Texas with electrical power servicing that covers transmission and distribution networks. Their background shows a commitment to handling underground and overhead systems along with substation work. Safety comes first so the crew returns home unchanged from how they started the shift. Respect treats everyone as a contributing partner, while integrity means an honest day's work without shortcuts. This approach fits the demands of West Texas where power lines stretch over long distances and storms hit hard. The crew knows the local conditions well from years on these lines.

They perform construction and maintenance on distribution systems, prep sites for substations, build and maintain transmission lines from 69kV up to 345kV, and handle storm restoration after outages. Customers like Marco Antonio note the great leadership that keeps things moving when help is needed on these jobs. Sonny Rodriguez, drawing from his Army background, highlights the constructive feedback on job specs and customer service that helps finish the work right the first time. Long-term hands like sarafan lord point to steady treatment over five years that builds reliability on these utility tasks across the region. The outfit also offers 24 hour troubleshooting and on call service to address issues fast when lines go down.

Customers consistently praise the leadership and willingness to help along with clear communication on job needs that supports solid quality in how projects get done. Feedback from peers and veterans shows the crew values straight talk and responsibility that keeps work on track. Speed in response during storm restoration and fair pricing for the scale of utility tasks earn repeat mentions even when conditions turn rough. One review flagged a driving issue on the road but overall the focus on respect and getting the job right supports their standing. DIRT Score 4.15 from 28 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“One of their white pickup trucks pulling a trailer pulled out in front of me on a 70mph two lane road with two seconds for me to stop. I was already going 70, and if I wasn’t paying attention for a second I would’ve hit them full speed. Irresponsible, and negligent. They need to teach their drivers to pull out on a two lane highway otherwise someone is going to get hurt. I will not recommend this company to anyone, the professionalism should also show on the road Edit: since the company said they would resolve this issue I haven’t had an issue again, the drivers have been safer and more courteous to other cars on the road since”

“Great company, great leadership, always willing to help out when needed.”

“Being a veteran of the United States Army, Primary Utility Services provides useful, constructive feedback, talks to their employees, customers, and peers alike, about a range of elements, including customer services, job descriptions, and specifications needed to complete our mission. Being detailed, specific, and honest, the change from being a soldier, Primary Utility Services became my second home and a great change to adapting back to civilian lifestyles. Thank you Primary!”

“I have been with primary for almost 5 years and I have never felt like they have done me wrong. Great people.”

“Very knowledgeable and experienced people, great company.”