Horizon Electric Inc.

Horizon Electric Inc. runs their operation from McKinney, Texas where they take on electrical jobs for houses and properties throughout the area. Texas weather brings frequent storms and high heat that lead to wiring problems and failed components in many homes. The crew keeps a good selection of parts on hand and works with customers who need specific items for their setups. People have found them helpful when searching for pieces related to lawn systems that require electrical connections, and the staff including Ruben and Tim provide direct assistance based on what the job actually requires. They avoid pushing extras and focus on solving the immediate issue at hand.

Customers walk in needing parts to repair a lawn sprinkler system that no other store carried and leave with the right pieces at fair prices after quick help from the team. One person got exactly what was needed for a drip irrigation line without any attempt to load up on unneeded items while another spent time with Ruben going over options for irrigating a full property and received patient answers to every question about the required components. Tim the operations manager located a hard to find piece for an in ground sprinkler system in under a minute after other stores came up empty and sent the customer out the door satisfied with the outcome.

Homeowners keep coming back because the pricing stays straightforward with no surprises and the communication stays clear from the first call through the end of the job. Response speed earns solid marks even on busy days while the quality of the advice and parts holds up across repeated visits. The pattern shows up in every review with fair costs and useful guidance standing out the most. DIRT Score 4.79 from 61 reviews on Finds.

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“Horizon had parts for our lawn sprinkler system that we could not find anywhere else!! Great prices and good service. We will be back when we need any sprinkler parts.”

“Went in for a few parts to repair my drip irrigation line. They did a great job in helping me get what I needed without trying to sell me a bunch of stuff I did not need. They were a great help and I appreciate them going above and beyond to help me! Will absolutely go back next time I need any irrigation parts.”

“I had the pleasure of speaking with Ruben regarding options for irrigating our property. He was very knowledgeable, professional and patient, when explaining what we would need to complete the project we were calling about and answering the many questions that I had. We will definitely be using this company to purchase the items needed for our irrigation project, strictly because of the excellent customer service we received from Ruben. It is very rare in today's world to find employees who make you feel like you are the most important customer, but Ruben did exactly that! Thanks again Ruben for all you help!”

“Wow! What more can be said about Metro irrigation. I spent all day searching for a very particular for our in ground sprinkler system. Multiple supply store chains just left me consistently disappointed. I walked in an Tim, the operations manager was able to help me out in less than a minute. He didn’t even need a part number. He took great care of me and knew his information very well. 5/5”

“Kudos to these guys... I had to replace a section of the irrigation dripline since it had several big holes in it, and the water just spurts out. Called several places around in Plano/Wylie, and they said along with the couplers, I would need to buy the whole roll of 100', which was quoted at $66. It might be cheaper to call someone to fix it!! So I stumbled around and called Metro Irrigation. Ruben said he would give me a piece for free since everyone who came in needed just that much. I came by, and he gave me that piece along with a couple of the couplers, then he said 'it's on me'... What a nice person! Not only that but the people up front were so friendly when I talked to them. These guys just rock !!!!! That's all I can say!!! Their customer service is what's going to take them far !!”