Mereo Fiber

Mereo Fiber operates out of Phoenix, TX as electricians who focus on fiber internet setups along with data integration and smart home connections. They work mainly with multifamily residential communities to handle the wiring and technical builds that keep everything running without extra layers of hassle. The crew pulls from experience in construction and operations to manage these projects from start to finish, dealing with the demands of high-density buildings where power and network lines have to line up properly. Phoenix heat and dry conditions mean extra attention to cable protection and connection points so nothing fails during peak summer loads.

Their work covers pulling fiber lines into units, setting up IoT devices, and linking content services across properties. Electricians on the team handle the physical runs through walls and conduits, test for signal strength after each connection, and troubleshoot issues like voltage drops or loose terminations that pop up in older multifamily wiring. They plan the layout to avoid interference from existing electrical panels, then launch the systems with minimal disruption to residents. In Phoenix, TX this often means scheduling around afternoon highs that can soften insulation or trip breakers, so the crews bring extra tools for heat-resistant splices and quick diagnostics on the spot.

Homeowners and property managers note the crew finishes jobs without dragging out timelines, keeps costs in line with the scope of work, and answers calls promptly when something needs adjustment after install. Quality shows in how the setups hold up through daily use and weather swings, with clear explanations on what was done and why. Speed matters in a place where outages hit hard during storms or heat waves. DIRT Score 4.64 from 1775 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I had called earlier this morning because my camera at my doorway was not working..I had not heard back all day from Resideo so I called again and spoke with Erik, he was very helpful and professional he explained what he needed to do and he was very thorough. With in minutes he had troubshooted the problem! I was very glad he fixed the issue! Thanks Erik! 😊👍”

“Jose Alejos was so very kind, professional, polite and knowledgeable. He was patient and helped me each step of the way. I have nothing but good things to say about his customer service. He was able to answer all my questions and help me through everything. Thank you Jose!”

“If there was 0 or negative stars I would have chose that. So bad of service if I wasn’t obligated because I am going through management property I swear to god it wouldn’t even be an option to look at. I would chose to stay without service than going with em. Internet cut every 2 seconds and if it doesn’t you have a huge 30% packet loss !! 30% unbelievable!. You call the customer service they put you on hold for 20 mins acting like they went out of office to fix the cables themselves. Made me lose my progress on work 3 times in 2 hours only. And they don’t even give a single shit about you as a customer all they see is your money. Update: yesterday it finally got fixed. Today small rain, literally nothing crazy. Service is out again. What a joke. Guys please save your time and money. Eve”

“Erick spent 1h 12min on the phone helping me connect my Interned in my new apartment. I don’t have enough time to say how incredible he was! So kind and patient and he explained each step of the process for me. So grateful!”

“I was having issues getting into my portal so that I could update my password and get reconnected with my devices. I called into Mereo Fiber on a Friday evening and was connected with Erik Aguilar. What a great guy, very knowledgeable, stayed on the phone with me and walked me through the whole process from start to finish. Great customer service all around and a fun guy to talk to. Keep up the great work Erik and Mereo Fiber. Awesome!! Happy Customer Here.”

“I can’t say enough good things about Bobby at Mereo Fiber. After dealing with a very frustrating five-day loss of internet caused by damaged fiber, my service was finally restored—only to be hit by an unexpected community-wide outage shortly afterward. It was an incredibly stressful situation, especially since I work from home and depend on reliable internet every single day. Throughout the entire ordeal, Bobby provided exceptional customer service. He kept me informed every step of the way with outstanding communication, followed through on every callback he promised, and made me feel like my situation truly mattered. Instead of leaving me wondering what was happening, he consistently provided updates and worked diligently to prioritize my case and get me back online as quickly as possib”

“Mr. Bobby's exhibited exemplary customer service skills. Efficient, empathtic and listening attentively. Kudos to Mr. Bobby's and he is certainly an assest to your company. I was worn down and very frustrated before calling with my concern from the day's experience. In listening attentively and being empathetic I felt a lot better eventhoudh there was not a date for restoration of service. I work from home and a senior citizen, when he was asked to send an email to my supervisor he did not hesitate. A leader serves this representative surely deserves a raise or promotion. Thanks very much Mr. Bobby and your company for hiring such an asset.”

“Eric was truly exceptional from start to finish. I came into this process with little to no understanding of the internet or technical side of things, and he met me with nothing but patience, kindness, and genuine support. Not once did he make me feel overwhelmed or embarrassed for not knowing something—instead, he took the time to explain everything clearly and thoughtfully, making sure I felt confident every step of the way. What really sets Eric apart is his attention to detail and integrity in his work. He consistently double-checked everything, not because he had to, but because he genuinely cared that it was done right—and done perfectly. That level of dedication is rare, and it made all the difference. It was clear that he wasn’t just trying to get through a task, but was fully inve”

“Erik was great helping me get my Internet connected to the right router. He also helped me with figuring out which LAN connections to use. Very personable. Made the process very easy!!!”

“I have been trying to logging on my account and it took me days to get in I went over the wkend without cable and internet. But I was lucky to get JASON on the line on Monday and on Tuesday I called back and so happen JASON was my same customer service representative and I would love to say a big thank you for being so patient with me and we finally got my tv and internet back up and running!. My children now can go back to playing game 😊 I appreciate you so much, once again thank you for all your help!. And the kids say thank you 🙏🏽”