Solartime Usa Llc

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“The team at solar time quoted me a fair price to install my system. They didn't try to over sell me on the production giving me realistic production estimates. They also handled all aspects of the permiting and onlining of the system. They did a fantastic job and I highly recommend them.”

“From start to finish, our experience with SolarTime USA was outstanding. What truly set them apart was their constant communication throughout the entire process. From the very first conversation, their team kept us informed, answered every question, and made sure we always knew what was happening next. At no point did we feel rushed or ignored. Partway through the process, we discovered that we needed to replace our roof, which significantly delayed the installation. SolarTime USA was incredibly patient and flexible during those months. Instead of treating it like an inconvenience, they checked in regularly, encouraged us, and worked around our timeline without pressure. Over time, what could have been a frustrating delay actually became a relationship. They treated us like people, not just customers, and that meant a lot to us. Once the roof was completed, everything moved quickly and smoothly. The installation was timely and professional, and they handled all coordination with the city and utility company seamlessly. The system looks fantastic and works exactly as promised. This was a months-long journey, and by the end of it, we genuinely felt like we had made friends. SolarTime USA combines professionalism, integrity, and kindness in a way that is rare. We could not recommend them more highly to anyone considering solar. P.S. Shoutout to Kathryn, Martyna, and Jason for their incredible customer service and willingness to answer any questions and guidance each step of the way. They have a great team there!”

“I found Solar Time through Energy Sage. ST won me over with their price, quality, customer service, and warranty. Kathryn, the project manager, was always accessible and professional and kept me up-to-date with the project. The crew, from the electricians to the installers, were just great. They answered all my annoying questions along the way with grace. I'm so happy with the result. My panels are producing as expected and my battery is keeping the house running all night. I recommend Solar Time. Good people. I'll add a photo.”

“Like many owners of solar panels, the company that originally installed the panels and were responsible for servicing our panels went bankrupt. We were not aware of the Benefit of regular cleaning and servicing of the panels.A neighbor of ours recommended Solartime due to their excellent customer service and response. That neighbor was right. Both of their representatives that came to clean and service our panels, Mike and Michael, were professional, knowledgeable, And exhibited excellent customer service. I would recommend Solartime.”

“I had a great experience with Solartime USA. After my SolarEdge system stopped producing, I contacted them based on a recommendation, and they responded quickly. Michael came out, thoroughly diagnosed the issue, and identified a failed optimizer as the root cause. He was extremely knowledgeable, professional, and easy to work with. The repair was completed efficiently, and my system is back up and running. I was also impressed by Ana and the rest of the team. Communication was excellent throughout the entire process. They even helped transfer my SolarEdge account so they can monitor the system and receive diagnostic alerts going forward, which gives me additional peace of mind. Their pricing was fair and reasonable for the time and expertise involved. It’s not easy finding a solar company willing and able to service systems installed by someone else, but Solartime USA handled everything seamlessly. I highly recommend Solartime USA to anyone needing SolarEdge service, troubleshooting, repairs, or ongoing support. I’m very happy to have found a reliable company I can count on for future solar needs.”