Brothers Electric Inc

Brothers Electric Inc works out of San Antonio, Texas as local electricians who handle residential electrical repairs and installations for homeowners. They take on jobs that range from basic outlet work to full wiring projects around the house and yard. The crew shows up for both warranty claims and straight cash jobs, and they focus on getting power issues sorted without dragging things out longer than needed. San Antonio heat and older homes mean breakers and wiring often fail, so these electricians stay busy with those common problems day after day.

Derik Miller had them run wiring for security cameras around his property, add outlets near the pool, and complete wiring at both of his children's houses. Chuck arrived for a TV mount over the fireplace and finished the job without cutting multiple holes in the wall like the first guy claimed was required. Candice Hawksworth called after her home warranty denied a claim and another electrician quoted too much to replace a wire in the wall to her stove. Brothers Electric cut that price in half and completed the repair cleanly.

Homeowners keep coming back because the crew stays honest on pricing and actually fixes what is broken instead of creating extra work. Reviews note fair quotes that beat other bids by a wide margin, clean finishes on camera installs and pool outlets, and no runaround when something needs attention. Quality holds up on wiring jobs while speed and clear talk on costs stand out most. DIRT Score 4.19 from 35 reviews on Finds.

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“Kelly Bros. was sent to perform work through my home warranty company, and unfortunately I did not have the best experience. We were having an issue with the breaker that kept tripping no matter how many appliances were plugged in or unplugged from the load the break was carrying. The first technician came and just flipped the break back on and left. It took two weeks before we could get someone else back out to recheck the work, even after texting and calling multiple times. I finally had to go BACK through my home warranty company to put in another request. A second technician came and was quite helpful and ensured me that his findings would be reported back to my home warranty company to resolve the break issue. He told me that a copy of the report would be sent to the email on file, which never came (yes, I checked my SPAM folder). I even called Kelly Bros. to let them know the work had been completed and I needed a copy of their findings for our records. Mind you, this was a month ago, and I have yet to have heard from them. I will not be recommending this company to anyone in the future due to their poor customer service, and I will ensure that they are not a company used through my home warranty for electrical service.”

“Absolutely horrific customer service. Got assigned to this company through American Home Shield and have definitely learned my lesson. They do not answer the phone (ever) and state they prefer to text, however they also don’t respond when you text them. The “electrician” assigned to come out and replace my breaker text me the weekend before for photos to ensure that he would have the part, then when he arrived (late), stated he didn’t have it and would need to “Google the problem” and figure out what to do. Come to find out, he’d only been on the job for one day. It’s been 3 weeks and my problem still isn’t fixed so I hired a real electrician to come and the job was completed in under 25 minutes. Customer service and work quality are of serious concern. Think twice before calling and that’s if you can get anything other than voicemail!”

“Brothers Electric has put up our security cameras with wiring, put in outlets for easy access near our pool, and wired both of my children's homes for security. Recently, I had someone tell me that we would have to make several holes in the wall to mount a tv over our fireplace; Chuck came over, figured out the solution in no time, and made it happen with no extra holes. They are timely, efficient, and reasonable; in today's market/economy, this is hard to come by.”

“If you value honesty and integrity, this is the electrician for you. After my home warranty denied my claim, their electrician price gouged my out of pocket quote for replacing a wire in the wall to my stove. Brothers Electric quoted me half that price and when they went to complete the repair they were able to locate the wire and reconnect it. They saved me even more money and I’m so grateful to have found this company. They have earned my trust after a very stressful situation with deceptive companies. I will use them for all my household electrical needs.”

“I am a partner with Brothers Electric Inc. We are getting reviews from Kelly Brothers Electric customers for bad customer services. We constantly get phone calls as when people look for Kelly Brothers Electric on Google, our company pops up first on the search and their customers believe they are contacting or reviewing on Kelly Brothers behalf, when in reality it is our site that is getting the bad review. If you have reached our sight, we please ask that you make sure that it is exactly what you are looking for. We DO NOT deal with American Home Shield warranty.”