Garlington-Brown, Inc

Garlington-Brown, Inc sends electricians out from their base in Seymour, Texas to handle calls from homeowners facing issues with their heating and cooling equipment. The town sits in a region where temperatures swing hard, leaving many houses with units that can't keep up and electric bills that climb fast. Their work centers on getting those systems running again through repairs and replacements that fit the needs of local properties. Folks around here deal with clogged filters during sudden cold snaps and oversized units that fail to cool properly when the first warm spell hits, so the crew stays ready for those exact problems without extra layers of scheduling.

They perform service calls that start with a flat rate and move into quick fixes like opening units to replace filters on the spot or swapping out entire five ton air conditioning systems when the old ones stop working. One job involved a heat failure right before Christmas Eve where the technician showed up, checked the unit, and wrapped it up fast enough for the homeowner to pay and move on the same day. Another time Rick met with a customer at noon and had a full new unit running by the next morning after the old setup left the house too warm and costs too high. They focus on straightforward electrical connections for these heating and cooling jobs plus ongoing maintenance that keeps bills down over time.

Customers note the fast arrival times and reasonable charges on basic repair visits along with solid results from full installations that get homes comfortable again without delays. Some jobs earn credit for clear talk on what needs doing and fair prices that hold up across repeat visits while others point to problems with added charges or follow through after the work ends. The mixed feedback lands at an average that reflects both the quick wins on urgent calls and the spots where communication fell short on bigger projects. DIRT Score 3.36 from 19 reviews on Finds.

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“Thursday, the day before Christmas Eve my heat went out. Called these guys thinking there was no way they'd come out. They told me service calls were $89 up to an hour. Great ! So the guy comes out, replaces my filter, opens up my unit and 5 minutes later is on his way with my check in hand. Only problem is he didn't FIX anything. My family and I have been freezing for the holidays with no word from these folks even after leaving several messages. If integrity is what you look for in service you won't find it here.”

“Theses guys are quick, efficient and fairly priced. I've been using their services for years and have never had a single complaint.”

“Wouldn't recommend these guys to my worst enemy. Shady business all the way around. From the made up problems they come up with, to the work they do, poor comminication, and all the way to billing. They will damage your property and leave with zero intentions of ever making it right. Find anyone else in the area, unless you plan on being there holding their hand the whole time.”

“I moved into my home a year ago, and first warm spell, my air conditioner and heating wasn't keeping up and my electric bills were through the roof. Rick at Garlington- Brown talked to me at 12 pm on a Thursday and then andhad my new 5 ton unit installed the next morning....awesome job. Then this year I bought a rental home, and the unit went out and it was 106 degrees. My lady that gets things done for me told me everyone said at least a week!! I thought no way these people are going to suffer! Again, I called Rick at Garlington-Brown, it was on Thursday, he said the new unit wouldn't be in until Monday. But he sent his guys over with a used unit to keep the home cool, until it arrived, then installed it Monday morning.....THAT IS OLD SCHOOL SERVICE, WHERE THE CUSTOMER IS PUT FIRST..... THANK YOU, RICK AND GARLINGTON-BROWN..”

“Had these guys lined up for a new install on new construction. After a month of calling etc we are told they can't do the work. Wasted a month plus in job completion. Dumb as a box of rocks so if you like to work with 'slow' these are your people”