Supreme Garage Door Repair
Fence Builder · Carrollton, TX
Service Areas
DIRT Score Breakdown
1317 reviewsView on Google →
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What Customers Say
“Kaleb with SGD delivered an absolutely outstanding experience from start to finish. He arrived on time, carried himself with total professionalism, and brought the kind of knowledge and honesty you rarely find in a service technician. He walked me through everything clearly, presented fair options with zero pressure, and completed the repair with speed and excellent workmanship.My garage door runs smoother and quieter than it ever has. Kaleb clearly takes pride in his craft and genuinely invests in the customer experience - that combination shows in every detail of the work he left behind.Reliable, skilled, punctual, and easy to work with - Kaleb exceeded every expectation I had. If your garage door needs any repairs or service, call Caleb with SGD. Ten stars, without question. He made the whole experience effortless.”
“SGD made the experience of having to replace this garage door so absolutely smooth and effortless. They were outstanding.They showed up at ten o'clock at night to help me fix the old door to get it secured so we could get through the night. Then in just over a day the new door was installed Lucky for me, they had the door that I wanted in stock and was able to get it up. And installed quickl. kudos to Eli, and Santo.. They were absolutely amazing. I love the new setup I have. I got at the top of the line. An 18 foot door expensive But boy, is it worth it. I love it.. It's super quiet, you can't even hear the motor you can hardly even hear the door move its so quiet and does not feel flimsy at all, like the old door and the garage feels more secure. These guys were great super professional and super fast, and they install was flawless. I would highly recommend them. They did most of the install while I wasn't even home. It was almost finished by the time I got home. It was like the old door incident never even happened. I love it and I highly recommend them”
“Matt has diagnosed the problem just by listening to the sound of my garage. He explained in detail what should be done with all technicality in it, I did not believe him that’s typical me and cross verified with my neighbor and he told the exact same thing. I am saying this because how genuine this guy is. Attaching some pictures for reference. Highly recommended”
“Erik did a great job of replacing the springs and rollers on my garage door. He was able to come out on very short notice and explained everything up front. The garage door opens smoothly and is much quieter than before. Highly recommend.”
“Terrible experience, particularly with a manager I will call "B". Didn't meet in person but the tech called him about our situation. In short, they didn't stand behind their work, and while I can't speak about anybody else, the "B" guy sounds unhinged to the point that he was cursing and threatening that if I didn't have them do the work that should have been covered under warranty but they refused to cover under warranty, the garage door cables would snap and fall and kill one of my kids. That's not a normal thing to say just because we're not in agreement about what should be covered or shouldn't. I'm not saying he is this type of person but he definitely sounded like the type of person who would try to make that happen just to say I told you so and for that reason, I'm filing a police report in advance because if any weird thing happens with my garage door or house, I'd be relatively certain that "B" had something to do with it out of spite. I'm almost 50 years old and have never even thought to do something like that before in my life. That's how much of a lunatic this guy sounded like (If they deny it, ask to hear the recording of our conversation - they said at the beginning”
“Jason came to the house to correct the wiring done on our garage door by the previous installer. He explained everything as he was doing it and was very professional and courteous. I was impressed by his knowledge of the garage door and wiring. He showed great patience explaining everything to me. I would definitely recommend Jason to a friend needing garage door repair.”
“Richard is an excellent technician, very informative, and extremely polite. He is one of if not the best technicians whether it is plumbing or any other work I have had done on this property. I would highly recommend him to anyone!”
“This is my first using Supreme Garage Door Repair and I was very impressed with the service. Kaleb came on time and provided a solution to the initial issue with our garage door. Upon inspection, he also pointed out other potential issues and repaired them on the spot. The price quoted for the whole service, including labor was in a great price range. Today’s service will help our garage door to last longer. Thank you Kaleb🙂”
“Jason was great. He shared a ton of knowledge with me about garage doors and how I can pm them myself going forward for longevity. Very kind and professional, and a quick job! I had my garage door spring break and the very next morning Jason was there for a quote and immediate repair. I appreciate the responsiveness from this company and the great job by Jason.”
“Bobby was very friendly and professional. He came out on the same day and on time to my house. He first analyzed my garage door situation and explained to me what went wrong and what he could fix it. He finished the work little over an hour as he mentioned. Great person and I wish him to continue being successful with his business!”
“Elad was friendly, professional, and knowledgeable. He addressed our issues, answered all our questions, and made sure we were satisfied with his work. I’ll definitely be calling again for future garage tuneups! THANK YOU!”
“Richard was awesome! Richard was very professional, experienced and respectful, he was thorough and explained everything and showed me all my options in order to get the issue with my garage door fixed. Richard cleaned up after work was done and explained everything on my system. Great customer experience and I would definitely recommend him, Richard deserves a raise for all his hard work! Thank you Richard for showing you cared about my family!”
“Harrison was very professional & nice. I called just for an estimate & I was going to shop around however Harrison was polite and did not speak down to me or ask to speak to the man of the house like with previous men that have come out to my house for other house projects. He did not try to take advantage price wise either. He explained prices and gave me multiple options. He was not pushy at all. My experience with this company and its employees has been excellent. Highly recommend them. Even when I called in to office, or dealt with guys that came to install the door and dealing with accounting, every step has been extremely easy, friendly & refreshing. True professionals.”
“Richardo was outstanding from start to finish. He arrived on time, quickly diagnosed the issue with my garage door, and explained the repair process clearly. His workmanship was professional, efficient, and thorough. He made sure everything was working perfectly before leaving and took the time to answer all of my questions. It’s clear that he takes pride in his work and genuinely cares about customer satisfaction. I highly recommend Benny”
“Awesome professional customer service and quality as well as outstanding work. My garage door was installed in a timely manner and the technician was very knowledgeable. I highly recommend using this company for your garage door and services.”
“Dustin was great. Very friendly, did great work and cleaned up after. Was considerate of my call schedule, discussed multiple options and helped us pick the right opener. Also prepared us for future needs, possible new door. One issue I have, more my issue, is programming for the car is a nightmare and havent completed it yet. I should have asked to walk me through the setup while there... allowing me to complete myself, so the tech didnt have to get in my car himself. Thanks!”
“Beny provided exceptional service from beginning to end. He was friendly, professional, and clearly experienced with garage door repairs. He took the time to explain the issue, offered the best solution, and completed the work quickly and efficiently. The garage door is running smoothly now, and the entire experience was hassle-free. I truly appreciate his great attitude and quality workmanship. I would highly recommend Beny to anyone needing garage door service!”
“I had a very frustrating customer service experience with Supreme Garage Door Repair after they replaced my garage door opener. The opener technically worked, but I had to be within 5–10 feet of the garage for my vehicle’s HomeLink system to open the door, and many times it would not open at all, which is unacceptable behavior for a brand-new opener. After reporting the issue to customer support, I experienced two scheduled service appointments where the technician never showed up. I repeatedly received apologies from the support team, but no follow-up or resolution. At one point, they even told the issue was likely my vehicle rather than the opener, despite not having this issue with the old opener and nobody from the company inspecting or troubleshooting the problem firsthand. That said, after weeks of back and forth with support and ultimately speaking with the owner, he sent a technician, Harrison New, out to address the problem, and Harrison was excellent. Harrison quickly demonstrated that my vehicle was not the issue before doing any work and explained that the problem was likely related to LiftMaster’s newly released Security+ 3.0 receiver technology. He replaced it with ”
“Looked at reviews and compared prices before I contacted Supreme Garage Door. I’m glad I called them. Prices were reasonable. Kenneth was excellent replacing my torsion spring and pulley cables. He balanced and lubricated everything. I’ll call him again…..in 10years!”
“My garage door came off the track the day before we were to move into the house. Jason came on time and was fantastic. He knew exactly how to fix the issue, and he was super friendly and knowledgeable. 5/5!”
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