Huckleberry Fence & Deck Co

Huckleberry Fence & Deck Co handles fencing work out of Eugene. They build wood and steel custom fences and decks along with gates, double gates, trellises, arbors and ornamental iron. Materials include cedar, doug fir, pine and steel products. The shop sits at 675A Wilson Street with the number 541.345.8146 listed for calls. An owner comes out to handle estimates on jobs, and the business lists hours from 7am to 7pm for appointments.

Customers describe new privacy fences that went up fast with crews that stayed respectful on site. Deck projects came out looking solid after workers like Benjamin gave clear advice during the build. Repairs after ice storm damage got bids sent quick and finished in under ten days with crews that knew the structures. Names such as Michael, Max, Timothy, Mike, Cody, Jeremy, Sam and Kris appear on jobs that ranged from full fence installs to gate fixes and arbor work. Some projects ran into posts that needed re-setting or gates that took extra visits to get latching right.

They answer the phone during daytime hours and send someone out for quotes on fence and deck plans. Response times hit a few days on certain calls but stretched into weeks or months on others after a deposit. Prices landed reasonable on several jobs around town. Service stays local to the area with crews that tear out old work and set new posts and panels. Follow-up on fixes has been mixed, with some customers getting calls back and others waiting longer than expected.

The company sits at a 3.8 rating on Google from 25 reviews. Reviews often note the finished look of fences and decks but also flag delays in scheduling and repeated fixes on gates or posts. DIRT Score 2.9 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“They did an amazing job on our privacy fence. Quick work, and very pleasant and respectful workers. The owner actually came out to do the estimate for us, it was such a great experience. Will use them again when we do our backyard fence!! 10/10”

“Great experience, very professional. Benjamin was a pleasure to work with. Deck looks awesome and his recommendations were spot on!”

“UPDATED REVIEW: The owner called and came out after reading this review. Turns out, he’s a great guy and the issue could have been some staff error / training error. He was completely humbled and they’ve made changes moving forward. The fact he came back out and took the time to give a quote made the stars go back up. I’ll update again if we go with the company for fencing. Based on trying to get in contact with this “company”, I would skip even trying! We tried twice, by email, then called and followed up and talked with someone there and actually made an appointment, (which was 2 weeks or more out) and then NO ONE SHOWED, NO ONE CALLED or anything. This business is not worth paying. I don’t know how people consider themselves business people with this kind of terrible Customer Service. AVOID!”

“Excellent company, excellent work and excellent service.... Huckleberry built new fence and deck for us several years back and we've been very satisfied. Both the fence and deck sustained significant damage in the recent ice storm and Huckleberry responded quickly, providing us with a bid (which I sent to my insurance company), and then scheduled and competed the repairs within less than 10 days, all compayn representatives were good to work with, knowledgable and very good at fixing our structures. I recommend them with hesitation.”

“Do not sign a contract with Huckleberry Fence and Deck. 1) They did not build my fence to spec and have refused to fix it. 2) They did a terrible job building the fence. It is not straight, or holding up well after 6 months. 3) The gates do not work after 3 attempts at fixing them over several months. 4) They stood on my hot tub cover and got stain on it. They said they couldn't move the hot tub to get access to the fence because it was too heavy. So they climbed and walked on the hot tub cover to stain fence. I moved it for them. 5) They lied to me on multiple occasions. Everyone in the organization seems to lie and to act disingenuously. 6) They said they would immediately fix problems and build a small additional section of fence and then did not give me a contract for months and then said they lost my contact information (other people have complained of this, a convenient excuse). 7) They said they would sand an old bench of mine next to the fence to make up for the problems and to say sorry.... they never did it. 8) Everyone blamed each other and no one would take responsibility, including Michael the foreman and Mike Anson the owner. 9) I have spent probably 20 hours dealing”

“I used to think Huckleberry Fence and Deck was overpriced but did quality work. Now I think that they're overpriced, perform poor quality work, and treat customers like garbage. All it took for me to come to this realization, was to become a customer. My neighbor hired Huckleberry to move a fence closer to the property line. Huckleberry had originally built the fence in 2016 four feet away from the property line (that's a different story). Michael, their foreman, didn't seem to grasp the goal and proposed multiple shortcuts which made no sense including leaving portions of the trespassing fence in place. I asked if they would remove the old posts including the concrete and they said they would cut off the posts and mound dirt on top of the concrete . . . I guess that's faster but I wasn't too excited about having concrete stumps four feet off the property line. The 2 man crew installed a used post (covered in reciprocating saw marks and stain), and when I noticed it they said they meant to turn it the other way. When I asked them to replace it they said they didn't have another one and would come back another day (presumably after the concrete had set). After I gave them a post ”

“Huckleberry fence just completed a big job for me. I just purchased my new home in May 2016. I called them for an estimate. They worked with me and my budget. They made cost saving suggestions without losing the beauty of the fence and deck . I told them the finished project is the nicest thing I have ever owned.. They worked every day until the whole project was complete. Thank you! I love it!”

“From start to finish Huckleberry Fence Co. was amazing! We looked at a lot of companies in Eugene and Huckleberry was better and stronger than almost everyone and the bonus...they looked better than anyone as well! We have had our fence now for 5 years and decided to re-treat it again and it looks like it's brand new. Built to last in everyway(foundation to the size/type of wood) this is truly an investment in your future. I have to warn you though...we had people knocking on our door for almost three months asking us about our fence and who built it...it really is that good! Thanks Brad!”

“I’m not surprised at all to see other negative reviews about this company after their work at my home today. Would give zero stars if I could. DO NOT USE this company if you want a fence built in a timely and professional manner! They happily collected our deposit and then pushed us back every two weeks for SIX MONTHS. Received a call yesterday that they were coming today. We’ve waited for months only to have had issue after issue with the work throughout the day. They went out of their way to look for shortcuts—examples include using a used (and stained an entirely different color than our fence) post, and not even screwing in an entire fence panel. We needed to accommodate a tree along the fence line and the work is shoddy to be polite. It looks awful (uneven, a huge gap on one side) and doesn’t have any structural integrity—when asked to fix it, they cut and run. Actually left and refused. They also refused to compensate us for the new fence post of ours that they used when the stained and pre-used one they brought and installed wouldn’t do. I would NEVER RECOMMEND this company and hope this review saves someone the time, headache and expense of hiring them. There are several ot”

“I don't understand how anyone could leave a bad review. I had a great experience with all involved plus, my fence is everything I wanted and more! With the speed and accuracy of the job I also can't figure out how you could say they are overpriced. I am so pleased and I will use them again and again on future projects. I will also be recommending them to anyone and everyone! Thank you to all of you!! Happy as can be!!!”

“Huckleberry is under new ownership, and unfortunately it is a shadow of its former self. Under the former owner, the company built a span of fence facing the street from my house to the property line: beautiful! After 6 years or so, a section of the fence popped its bracket, probably due to changes underground. I contacted the company 3 months ago, and Chris, who manages the fencing operation, came out and discussed the repair with me but said he needed to clear it with the owner. Since then, Chris has put me off repeatedly, several times making an appointment and then not following up, frequently telling me he would get back to me in a day or two and then failing to do so. I finally contacted another company, which came out and did the quick repair today. I'm writing this in the hope that the owner of Huckleberry, whose name is not on the business card, will see this and have a talk with Chris about how to treat customers.”

“Highly recommend. They were fast, efficient, and very reasonable priced. The owner (micheal) came out and did our quote, he was very knowledgeable, friendly and easy to talk with. He answered all my questions and then put me in touch with one of his supervisors (max). I dealt with both of them and they were both very polite and professional. They torn down our old fence and had the new one up within a week. It looks amazing and we could not be happier. Thanks so much for your hard work”

“Excellent results. Beautiful Fence. Wonderful experience. Not every contractor you meet in life has integrity. Brad Cook at Huckleberry Fence does what he says he will do. He finishes the job when he says he will finish it. The job is finished as promised or better. Prices don't change mysteriously. Materials used are as promised. Clear communication at all times. No lingering questions or concerns when the fence is finished. High recommend him to anyone.”

“I called Huckleberry out to my house for a quote on a new fence and deck. I was greated by the new owner himself whitch he was kind enough to answer all my questions. After i desided to hire them, there supervisor Timothy showed up with severial others and began to work. Before i knew it my fence was built, and my deck was on its way.Through out this whole project there supervisor Tim explained every step of the way making me feel apart of the team. I want to”

“Huckleberry Fence and Deck really helped me out. I got in over my head with a fence project, and they were able to come out in a matter of a few days, and get the job done. The two employees i worked with, Mike, and Cody, were great. Would recommend, and they'll be the first i call for any future fencing needs.”

“I'll start with the facts. An 8-foot section of our fence fell down. The posts holding it up snapped during a storm. Huckleberry quoted $1200 to fix it, insisting that not only that 8' section, but the adjacent two 8' sections needed to be completely pulled and replaced too and installed new. So they quoted us $1200 for installing 24' of new fence. They couldn't just install new posts and re-hang the existing fence (nothing was wrong with it)? No, they could not. We begrudgingly accepted and paid them half up front in advance, $600, as they requested. Six weeks later, after several followup calls and emails asking them what their status was, two men finally show up and start work. The two men dig out the old posts, install two new posts and re-hang the existing fence. Before they left for the day I came out and specifically asked the two men if this was temporary or not, because the estimate was to replace that section entirely (and the two adjacent). They replied no, it's not temporary, that their supervisor said the portion that fell down was reusable so they were going to do that and consider it good, aside from coming back later to do a few additional touch-ups. I ”

“The true test of any company is how they deal with customer service in case of any issues/problems that might arise afterwords. The fence and gates we had installed look terrific, but after 3 attempts to fix the gate settling and not latching correctly, I am not getting called back anymore. The ONLY representative of this company that you can reach with the one phone number listed is "Kris, the estimator". We talked last nearly 2 weeks ago and he stated that the one post needed to be re-cemented--it still hasn't been addressed, and it's nearly impossible to open and close now. My calls aren't being returned now. I am really not one to complain much, but I suppose I'll have to contact the BBB, etc. It's too bad because they really do good work. UPDATE 11-15-17 Huckleberry Fence did fix the gate problem and apologized for the delay (staffing problems apparently), albeit they have had to return a few more times for the same issue due to the ground settling and gate shifting. I also had them install some more fencing in our backyard, and again want to state what good work they do. The only complaint I have is the difficulty communicating with them, but other than that I would not he”

“Built a very nice fence with a 4 ft gate. All went well. Thank you Jeremy and Sam. Very professional. In addition, Michael solved a problem with a patio post by designing and fabricating a metal boot to hold the 6x6 post after cutting a foot of rotted post off the bottom. Excellent solution!”

“Awarded the best in the west, this company has no match in skill and hard workers! Always produce on time and better then expected! If you want quality matched with perfection, Huckleberry is a must for any and all projects!!”

“Huckleberry Fence and Deck Co. replaced our fence in 2013.... It is now the "nicest" part of our home. The work was completed quickly and with the least amount of disruption to all of the neighbor's dogs and cats. Thank you for inspiring my new "Secret Garden"”