Shelby Fence Company

Shelby Fence Company handles fencing work in Alabaster and nearby spots like Pelham, Helena, Chelsea, Calera, and Montevallo in central Alabama. They install and repair wood, aluminum, and chain-link fences for houses and businesses. The company is locally owned and operated, and they give free estimates by phone at (205) 664-1551. Their services cover privacy fences, backyard enclosures, gates, and fixes after damage like fallen trees.

Customers call them for wood privacy sections next to neighbors, full aluminum or chain-link yards for dogs, and quick gate additions. Installers like Shelton and Chad set posts in concrete one day and finish the panels the next. Carol in the office helps with paperwork such as HOA approvals. Reviews mention fair prices for the materials and labor, solid builds that hold up, and jobs finished on the schedule given at the quote. Some note extra touches like covering small gate gaps or staining the wood after install.

They show up when promised for estimates and work, often completing installs in two days once started. Pricing comes in competitive with other bids, and they handle last-minute line changes on site. Service stays in central Alabama towns, with crews working residential backyards and commercial lots. Follow-up on small items like caps or cleanup can drag, though they respond to calls and fix issues when pressed.

Reviews average 4.1 on Google from 51 entries, with praise for sturdy results and on-time crews but some notes on post-job communication and loose ends. Recurring points cover quick setups, reasonable costs, and polite crews alongside occasional delays on repairs. DIRT Score 3.5 from 51 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We just had our fence installed about a week ago. It really looks nice, seems to be very sturdy and the price was reasonable. We had them install a privacy fence between our house and another house and then aluminum fence for the rest of our backyard. As far as the fence goes, they did exactly what we asked them to do and they're very quick. The first day they set the wooden posts for the privacy fence in concrete and did some of the aluminum fence too. The next day after the concrete had dried, they completed the privacy fence and the remainder of the aluminum fence. They also installed two aluminum gates and a gate in the privacy fence. The installers were all very polite and respectful - we really appreciated that. They obviously knew what they were doing and completed the work in the time they estimated. I would highly recommend them. I gave Shelby Fence Company 5 stars, but I would suggest a couple of improvements. First, be sure to fully clean up after the work is done – see the pictures. This is typical of every post - both wood and aluminum. Second, I would suggest that they respond to ALL of their reviews and not just a few of the positive ones. Also, a few o”

“We are new in area and we needed a fence. They came out on time and installed our chain link fence quickly and professionally. He said this would be the easiest part of moving in and I think it was. Our pups now have a place to run wild with the new friends they found. Great price, quality, installation, and look.”

“I call this review The Good, The Bad, and The Ugly. The Good: 1) I have a fence in my backyard to keep my dogs in and I paid a fair price. 2) They weren't the lowest quote I received but they weren't the highest either. 3) They quoted me 6 weeks to start the job and they were on time and finished within the timeframe anticipated. If that's all you care about, I highly recommend these guys. If you care about a positive customer experience and not having to beg them to complete the job properly, then I suggest you keep reading... The Bad: 1) Their communication was fine leading up to the job but as soon as the problems were discovered by their shoddy work (I noticed it the same day they finished and emailed that day), I had to follow up over and over to get them to respond. 2) I had to reach out a multitude of times to convince them to come out and they kept asking for additional evidence to prove something was wrong. 3) I was out of town when they came to fix it and they never told me that they came out or followed up to see if I was happy with the outcome. If they had done #3, the rating on this review would have been much higher. The Ugly: 1) They installed the fence on top ”

“Im typically a DIY guy, because im never happy with someone elses work. However, I'm very happy with their work. They showed up when they said they would, and finished it when they said they would, and it looks great. Definitely recommend them based off my experience. when we get ready to do the rest of the fence, we'll be calling them.”

“Great people Love my new fence I got it stained I love it”

“Technician came to house after a dead tree fell on fence. Gave a reasonable estimate. Said the work would be done this week. Shook on the agreement. Returned home tonight after a long day. Saw bill for greed price online. Got flashlight walked fence line. Perfect work and everything cleaned up. Now a big fan of the Shelby Fence Co team!!!B”

“11 out of 10 stars. Every single person I worked with at Shelby was great. Carol in the office went far above and beyond to help me with my HOA. There were many obstacles to navigate around my HOA and Carol very professionally steered that ship through out the journey. From start to finish, I would give A++ reviews. Highly recommend this company. I was incredibly impressed and pleased . Thanks to all who worked with me on this project. KB”

“Couldn’t be happier with the privacy fence we had installed back in March of this year. Everything was done in a timely manner from coming out to give us a quote to the installation. The guys doing the work came in and got the job done and did it right. We had a wonderful experience with Shelby Fencing all the way around. They are an honest and reliable company.”

“The neighborhood I live in uses Shelby Fence a lot so I gave them a call to quote me on a privacy screen for my hot tub. I called them and spoke with a receptionist who then scheduled someone to come out a week later. When he came out, I explained what I wanted. He said it was different than anything he had quoted so he said he would get with his boss. A few days went by and I texted to ask if he had any pricing. He said he gave to his boss and he would get back with me when he had pricing. I never heard another word. Very unprofessional and disappointing. I should have at the very least gotten a phone call saying it was something they couldn't do. I would never recommend Shelby Fence to do any work. Since then another construction company came out and did the job within a week for me. Laura Blackwell”

“Great friendly customer service. Showed up on time (and were able to come 2 weeks earlier than originally scheduled.) Fair pricing and the work was great. They did not cut any corners and I'm happy with how my new wooden fence turned out. Will use again if I ever need another fence built.”

“Fencing seams to be booked up everywhere during these stay at home times. We called for an estimate in March. Th estimator came in July as promised. Our build date was the week of 10/19. Great, great quality wood fence to replace a 50 year old fence. I needed a couple additional things taken care of while they were here this week and it was handled with class and courtesy. It was a long wait, but worth it. Great customer service and quality work at a fair price. I can't stop looking at our back yard now because it looks so good! Thank you Tim, Carol, and the entire team at Shelby Fence!”

“We just got our fence installed by Shelby Fence Company. They did an amazing job. They came yesterday to pour concrete for the post so that it would dry over night. This afternoon they came and install the fence. The fence took less than an hour to install and it's beautiful. They did it the same as the estimate diagram. Shelton and Chad were very professional and available for questions. Shelton said that if we have any problems to contact them and they will take care of it. There was a gap on the gate that has to be there to allow for expansion, but I still wanted it covered a little. Chad found a way to take care of it, it was very creative. Such nice guys! We highly recommend them.”

“PROS: They were quick to come out and build my fence. Everything looked great and they had it up in 2 days. CONS: Found many dropped nails in my yard. We have dogs and kids so that is a problem. Asked one of the workers if they use a magnet to go after and clean up any dropped nails and he said no. The gate they installed is now warped and so are many of the boards. I have been waiting over 3 months for a repair. I have called and sent many emails. They are replying, but just keep delaying. I would not recommend them. They are quick with their work, but who isn’t after you pay them 2-3,000$ Find another company, there are many more in the local area who take pride in their work and honor their warranty.”

“Our company hired Shelby Fence to put in $10,000 dollars worth of fencing no one called to schedule an appointment so our owner wasn’t here onsite. The OWNER! of Shelby Fence showed up and had a work order with exact drawings but didn’t know anything about where he was to start or any other information (Can we say poor planning). I then called our owner he said he would be back at our office in one hour to let the fence guy know he could start unloading the material and he would show him everything as soon as he arrived. The OWNER of Shelby Fence in front of 3 women was totally disrespectful!!! Then just WALKED OUT and said he had other jobs to do and didn’t have time to wait an hour for my boss to arrive. The entire job had previously been walked through already!! The OWNER of Shelby Fence then walked out the door and left. I followed him and “said where are you going? you can start unloading the material” which is what I thought he went to do. He said “I PASS” I don’t have time to wait I have other jobs. (Try calling your customers to schedule a time would be a great start!) I then called their office the only nice person was the woman that answered the phone!... (Thank you to”

“Review update: After posting this review, Shelby Fence agreed to come and correct the issue with the sprinklers. I have raised the review up to 3 stars for that reason. I think it is unfortunate that it should take someone writing an online review for a company to stand by their work, however, I do acknowledge that in the end they fixed my issue and I am overall happy with the fence. Previous review: I had a fence installed in January and when I ran my sprinklers for the first time, I discovered that they fenced directly over an above-ground sprinkler head, making it completely unusable. I called and asked them what they would do to correct this, and they basically told me that it wasn't their problem and that I'd have to figure it out on my own. I was told that their contract waives them of any liability because it tells homeowners that we are responsible for identifying non-utility "underground structures." A visible above-ground sprinkler head is not, by any stretch of the imagination, an underground structure. It is literally sitting above the ground. When I spend nearly $10k on a fence, I expect that, at the very least, they'd have a conversation with me about placement to e”

“We are so pleased with the work and professionalism of Shelby Fence Company! I will recommend them to anyone and we will be lifelong customers. We could not be happier with the service we have received! Thanks for making our house feel complete!”

“Couldn't be Happier They came out quickly, provided me a very competitive quote. They came and installed the posts one day and then installed the fence the next. I have a very aggressive / hilly back yard they had to deal with and it turned out fantastic. Professional, quality job well done.”

“Had a fence around my back yard installed (part black chain link and part black aluminum) around one month ago and am still waiting for someone to bring or send me a fence post cap which I have called/emailed a total of 3 times thus far. The fence looks good and the work was quick, but there are multiple scraped spots on the black aluminum fencing which the sole purpose was aesthetics. It’s Likely nobody will notice these spots but me, but for $4500 I’m going to thoroughly inspect the product I’m given. At this point I’d be very hesitant to recommend.”

“Shelby Fence did a great job and was easy to work with. They came out when they said they would both for the estimate and installing the fence. They were great to accommodate a last minute change that I requested to the fence line, as well. They could have left things a bit neater when done (I had a concrete bag left behind and some Quickrete on the driveway on what turned out to be a rainy afternoon). I was able to clean these things up before the rain came so no harm done, and I think they probably blew off the truck. Overall, a very satisfactory experience.”

“Great job on my fence, couldn't be more pleased. Their work looks great, gates open and close perfect. Not one thing I could call them back to complain about. They started and finished in the time frame he told me. ( which I thought was impossible). Actually finished faster. Great work guys... thank you”