Invisible Fence Brand
Fence Builder · Katy, TX
DIRT Score Breakdown
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What Customers Say
“Unbelievable. We received the invisible GPS fence as a gift, after one year the collar stopped taking a charge. Called customer service expecting them to warranty the product instead they said because it was a gift they will not honor the warranty. Unbelievable. How does this company even stay in business if they won’t warranty their product just because something is a gift or someone else purchased it and give it to somebody else doesn’t mean you shouldn’t stand behind your product. That’s just bad business. We will never purchase from or recommend this company to anyone in the future.”
“TL:DR Just order the system. Trust me, it works! The full story: Talk about FAR surpassing my expectations! I’m sure everyone that is considering this method of boundary control doubts its effectiveness, and I would have been the captain of team doubt. Moved into a new house with open yards and freedom for doggies to run wild, and with dogs that would put Forrest Gump to shame I could not have that level of running even as a possibility. (Full size Goldendoodle & Boxer, fyi) The sales pitch explained everything and Dallas was fantastic from day 1 in handling my many many questions and assuring me that Invisible Fence will do everything they can to help me train my doggies correctly and promised 100% containment. Well - 100% seemed pretty unfathomable with my dogs so sign me up asap! The training sessions were held exactly as described. Honestly after one of the sessions, I practiced with my dogs once the next day and my doodle had already decided the white flags were bad news and no treat was worth it! My boxer needed a little more convincing but by the next day, she too didn’t want to approach the area even for her favorite treat! I left treats on the ground inside the border a”
“Invisible Fence is a lifesaver, literally! We have been with the company for many years now, but we just upgraded from undercounts wire to a GPS fence with Adam. What a brilliant system and worthy investment. I am so grateful that Rosie Sue will be safe and secure on our acreage, away from the main highway out front. The switch from underground wire to GPS was very simple with the help of Adam , who was incredibly professional, knowledgeable, and friendly! I can’t say enough good things about him or our new upgraded fence. ❤️”
“we have a very large yard at 3 acres big and we purchased the fence to keep our dogs in the outer section without having to worry they would sneak away, but we also have a smaller back yard inside and sometimes we like to have them in there. The fence people came out, price was high, but what made me buy was that they would warranty the fence, the collars and personal work with the dogs to make sure there elec. fence would work and all we had to do is kind of small training and if the dogs had any problem they would come back out and work some more or fix it. At the end of the job even though we went way over our budget, it was worth it, now the dogs are keep in the yards without having to worry and we were able to keep them out of private areas like the kids playground and flower beds. I would recommend them to anyone who don't want to constantly keep looking over your shoulder or worry if your dogs are leaving the yard. Our trainer was the best and even though our dogs are not fond of him, we are. He made the deal worth while and the price worth it. His name is Joseph and I would only ask for him and wait if need be. The only bad thing is that if you have a big yard it can get re”
“Travis our service tech was extremely professional and courteous. He took care of our system and got us up and running fast and efficiently.”
“Adam installed and has serviced our system for over 8 years. He is very friendly and knowledgeable. We always try to schedule him when we need service. Invisible Fence is a very professional company and I am so glad we decided to do the invisible fence.”
“Very pleased with my Invisible Fence! My sister and I know we can call our salesperson, Paul Syzmonek, for anything, and he still makes my dogs’ safety a priority. He remembers the layout of my yard, and is just an awesome resource whenever I have a question after my initial install. He is a great ‘face for the company!’ He is professional, friendly, and prompt with communication! We all love him, dogs included!”
“Invisible fence is the best investment I have made for my dogs (and neighbors). I wasn’t holding out much hope that the system would work for my dogs or that they would learn the boundaries. I live on acreage and my dogs love to roam to “visit” my neighbor’s chickens, swim in their ponds and just be an all-around nuisance. My system covers 10 acres. Invisible fence came out, trained my dogs to know the boundaries and trained my husband and me on how to continue training the dogs to learn the boundaries. We have now had the system about two years and I rarely have to put the collars on them. Now and then as a reminder seems to work for my dogs. Another important aspect of Invisible Fence is the excellent customer service. They are quick to help with any issues you may have and they genuinely want you to have a good experience and do what they need to ensure you do. I highly recommend this system to anyone that needs to keep their dogs where they belong. It was a lifesaver for us.”
“From start to finish, first phone call to follow-ups, Invisible Fence has been nothing less than outstanding! Dallas (in sales) was one of the first tradesmen to visit my home who didn’t send my anxious yellow lab running to his kennel in fear, he actually stuck around and accepted pats. And my French Bulldog, for whom we purchased the service, absolutely adored him and every other Invisible Fence employee who came to our house. They were all extremely thorough, thoughtful, professional, and knowledgeable about all of their products. Everything was explained completely and my dogs were treated with the utmost care and concern for their safety. When we rescued Boba, our Jack Russell mixed-breed pup with a severe attitude problem, it only took a few days for me to realize that I needed to get him on the Invisible Fence. Dallas returned my call almost immediately and had a technician at my house within 3 days. Now I can have my dogs outside in the front yard with me without fear of them going rogue! Highly recommend both this product and every single one of its *excellent* customer-service oriented employees!!”
“We had Invisible Fence installed in our yard about a year ago because our dogs kept escaping from our yard. It is a great product! The dogs have learned to respect the boundary and we can rest assured that they are safe inside our yard. Invisible Fence was professional and efficient when they came to install and helped us train our dogs to get used to the fence. We liked it so much that we installed it around our pool to keep them away from it as well. It's a great company!”
“I wanted to commend Travis (our installer and trainer) for the great job he did on our fence installation and the pet training. He was very thorough in his work and explanation of everything he was doing. He showed up on time, did excellent work and his installation was first class. He took his time to do it right and didn't take any shortcuts. When it came time to train, he was patient and was obvious a dog lover. I would highly recommend Invisible Fence of Greater Houston to anyone looking for first class service, great products and peace of mind.”
“Dallas Garrett was amazing walking me through the process of getting an invisible Fence. We live on a very busy street, and all 3 of my dogs are runners (rescues). Since moving into my house 4 years ago, they have gotten out several times and I knew it was only a matter of time before they got hit and killed. Dallas really paid attention to details like making sure the lines in the yard also protected my landscaping which my dogs love to dig up. The entire team came out at least 6 times for training with the dogs. They made me feel as comfortable as possible on the last several training sessions when they took the dogs off leash in the front yard (I was a wreck) to test the dogs. Guess what? The dogs just laid down in the grass and did not try to cross the lines. Please know our first line of defense are the grey disk by the front and garage interior doors. THEN the 2nd line of defense is the line in the yard. Also, my landscaper did cut the line on accident, as well as, CenterPoint. The team came back out and repaired the line within 2 days at a reasonable cost. Whenever Dallas is in the neighborhood, he swings by the house with treats for my babies. HIGHLY RECOMMEND DALLAS GARRET”
“Dallas Garrett did a great job with our invisible fence. He is really good with our dogs too. Our dogs do not go closer than 5/6 feet to the doors anymore and they have not tried one time to get out since getting the invisible fence. Thank you Dallas and your team for keeping our dogs safe!”
“We had Invisble fence of Houston install our system. 3 months ago.Our salesmen Dallas was wonderful. Showed up early. Was well informed and understood how we wanted our system and where. Dallas was very pleasant and presented us with great information Our install Technician was Travis. He is wonderful. Had been with company for a couple of years. I wouldn’t let anyone else show up to the house. He was wonderful with training our dogs. He quickly got them to understand their boundaries. He worked really hard in 100 degree weather for 7 hours putting our system in. He is a true hard worker. A great representation of the company. And he was wonderful to talk to and work with.”
“We love our invisible fence. We have a 90 pound Weimeraner who is 18 months old and very active and this fence keeps him on our property. The trainers were wonderful and worked with us until the fence was working great and exactly what we needed to contain him. When we had a technical issue, they fixed it immediately. Customer service has been great! It is amazing to see that huge dog running as fast as he can towards the line, chasing runners going by, kids on bikes, loose animals, or anything else he can find to run after. He puts on the brakes and stops inches from the line, every time. He knows exactly how far he can go. We have been very pleased.”
“We have had our Invisible Fence for 4 years now and have been very satisfied, both with the product and the customer service. The training aspect when the fence was first installed was very helpful and provided us with the confidence that the fence was a safe way to protect our dogs by keeping them close to home without the need for a traditional fence. I highly recommend Invisible Fence.”
“I want to give Randall in Austin a 5-star rating for his work at our house. He's really interested in providing top notch customer service and quite knowledgeable about the Invisible Fence system. He took care of an issue we had in short order. Makes me glad we have this system in our place that gives us peace of mind about our dogs. Much appreciated!”
“We had our fence installed 2 months ago and it has been such a blessing. We live on a large unfenced property in a rural area and our invisible fence has allowed our dog to run and play outside without fear of him chasing neighboring dogs or the many delivery vehicles that access our property. In addition, the service and response time has been excellent. I highly recommend this product!”
“When we first decided to try Invisible Fence, we had doubts that our dogs would be trainable but... they were & it has been wonderful. We live on a golf course & can't have a wood fence. This was a much more cost effective solution than a wrought iron fence for sure! Since then we've trained 2 more dogs and have had both of our "grand puppies" trained so when they visit they can enjoy the outdoors too. Everyone we've ever dealt with is friendly, helpful and pleasant. They do what they say & they stand behind their products & services. I definitely recommend them & am so happy we tried it!”
“We have had Invisible Fence for our dog going on 3 years now and I can't even begin to say what a great investment it is. We live on several acres, and having the Invisible Fence allows our boy to be the guard dog he "knows" he is, and wander other times at his leisure, with our peace of mind that he is safe and secure. The staff are great and the training was easy. I would highly recommend this service!”
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