Katchakid
Fence Builder · Lewisville, TX
About
Katchakid handles pool fencing along with safety nets and covers out of Lewisville. They make and put in these barriers for homes across the Dallas and Fort Worth area as a Texas company focused on pool safety products. Customers reach them for custom work on pools that have odd shapes, multiple levels, or older layouts that do not take standard fences well. The crew measures on site or from aerial views and builds nets or covers to fit tight corners and fountains without gaps.
Homeowners call when they need barriers to keep young kids or grandkids from getting into the water. Installers such as Andrew, Jamie, Matt, Chris, and Colton handle the tricky jobs on irregular pools and finish in one day even when it runs late. They show how the nets lock and unlock with a tool, walk through removal and storage, and make sure the cover sits flat. Reviewers note the nets hold up after years in sun and weather while the covers keep out leaves and debris on complex shapes.
The company answers calls fast and keeps schedules on track even when plans shift. Staff like Charla, Kristie, Julie, and Vivian give price details upfront after checking the pool and stay in touch through the whole job. Installers arrive on time, work clean around coping and decks, and take the time to answer questions without rushing. Service covers the Lewisville area and nearby spots with lead times that fit most schedules.
Google shows a 4.8 rating from 143 reviews with repeated notes on clear communication, solid custom fits, and reliable safety results. DIRT Score 4.6 from N reviews on Finds.
DIRT Score Breakdown
146 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“We have a pool that made it a difficult installation with a lot of corners and custom sizing. Andrew did a great job with the installation and was a pleasure to be around. He worked hard to get it done in one day andcut was full dark by the time he was loading up to leave. We were always able to get quick communication from the company which was not our experience with others.”
“We have an older pool that doesn’t lend itself well to a fence, and when we found katch-a-kid we were so glad to see the net alternative! The process was so incredibly seamless from start to finish. The response time from inquiry was fast and friendly, and a very reasonable lead time for install. Jamie was on-time, efficient and did a great demo and walk-through that made us confident in using the product. Excellent customer service! Highly recommend for pool safety!”
“We are very pleased with our Katchakid pool net. We have a 2 year old granddaughter who is not afraid of water and when we are playing with her outside we are concerned she will run and either jump or fall into the pool. Our son researched pool nets and determined that a Katchakid net would be the one he recommended. I made a phone call and Charla gave me information about the nets and how the process works. She looked at our pool on Google earth and forwarded my information to others in order to provide me with a cost estimate. Once it was determined what size of net would be required she called me back with the cost which I felt was reasonable. I chose the color of the net to be installed. I agreed to the cost and was emailed a contract which I signed along with my credit card information, with half of the cost being paid at the time of the order and the other half to be paid at completion. An installation date was decided and I was told Jaime would be at my house at 7am on that date to install the net. He arrived at 7am and was finished by 11am. He showed me how to remove the net and reinstall it. I watched him trim the net to fit the pool and spa and install the anchors. The j”
“Our experience with Katchakid was so great from beginning to end. Kristie is always quick to answer any questions we have and was lovely to work with. Andrew did the installation. He was efficient and did a beautiful job! He took his time explaining how the katchakid net worked and made sure to answer my questions. Would give more stars if I could! Thank you for the peace of mind! 🙏🏼”
“What a great product and company!! We are beyond pleased with every step of the procedure from initial contact with the company to the final installation! We have had the katchakid net for a few years but added the cover this week! Matt was outstanding on the installation!! Highly recommend this company!”
“It was easy to get a quote, get scheduled and get the fence installed. Matt did a great job. We are very happy with our Fence!”
“We love the product and the great customer service we received from beginning to end. They were very patient with us in our situation. They were great at communicating throughout the process. Jamie installed our net. He took his time and was very thorough in explaining how to take in off and on. He even let me take a video of him demonstrating so I can refer to it whenever I need. We are satisfied with our product. It looks well constructed and safe for our 2 and 4 year old girls. Very happy customers.”
“We’re extremely pleased with the leaf cover. Installation process was easy, Matt was patient and answered all our questions. Final product looks amazing. Would definitely recommend”
“Chris was a great installer. Very professional and friendly. We could not be happier with the net installation and can finally sleep well knowing our child is safe. I like that there is no way to release the net without the tool to unlock the net. Overall very satisfied with the product.”
“Love our KatchaKid safety net! We wanted to ensure pool safety but with a minimized aesthetic and this net our needs. Julie answered all my questions upfront and was very patient with me. Vivian was efficient with scheduling. And Colton our installer was amazing. Worked with attention to detail and was very thorough in training us on how to remove and reinstall the net. There was an issue with a loose coping during initial install and he was very gracious in coming back after we got in taken care of with our pool company. Really great team to work with!”
“Colton was amazing. We have a very irregular shaped pool and it spans two levels. We have been turned down multiple times to get a cover created. However, Colton knew exactly how to create the cover and did so with precision. He gave guidance on expectations and when it was time to put on the cover, he provided a lesson on installing and removing. Very professional and friendly. Thank you, the pool cover is amazing!”
“The staff & crew at Katchakid are great. Vivian stayed on top of our schedule and kept us informed every step of the way. Colton did a great initial installation of our Katchaleaf cover. He worked quickly and gave a comprehensive, but brief explanation of how the system is installed, removed and stored.”
“Chris did a fantastic job with the installation of our net. He went above and beyond to be careful with the installation and was sure to make sure he did not damage our coping or anything around our new pool. He left behind no mess and was very kind and courteous. He did a great job explaining everything and was an excellent communicator throughout the entire process. The net looks great, and I feel so much better now that it is on. Highly reccomend Katchakid and Kudos to Chris for doing a fantastic job!”
“Custom debris cover on pool with fountain. Great job! We're very pleased with how it turned out. Colton did an excellent job on the install - on time, professional, left things as he found them and patient with all our questions. Vivian was a BIG lifesaver on scheduling conflicts. Charla was patient and helpful as we shopped around with area competitors. We made the right decision.”
“Incredible product, great service. I actually waited 2 years to review as I think reviews on a product of this type really needs to stand the test of time to truly discern if it's reliable. They have exceeded our expectations in safety, practicality, service, and questions. Having a strong gate that is 100% kid proof is an essential for us, and we're glad we didn't "cheap out" with some of the other brands. You can see from the photo hopefully that it looks about the same 2 years later as it did when new. It is held up in the sun and a couple tough winters and still looks great. The company was really good to work with when the main latch actually broke with our dog running into the gate. It was a situation where they could have easily said, "sorry, your dog was being too rough and it's over a year," But they came out no questions and replaced it. Keep up the good work Katchakid.”
“Our experience with Katchakid has been great. Lots of communication. The installer was very nice and respectful and did a great job installing for us. We have much more peace of mind when our kids are in the backyard now!”
“Colton did an excellent job installing our pool cover and explaining how to remove and install it. I’m very satisfied with Katchakid as well. Communication was great and the workmanship of the cover looks to be top notch.”
“Everything was super smooth. From the initial call to the final installation. Jaime was on time for the appointments and was super helpful on instructing the set up and take off of the cover. Highly recommend them.”
“Katchakid was an absolute pleasure to work with. They explained everything from start to finish and answered every question. The men that measured, prepared the site, and installed were very personable and professional. I would definitely recommend the pool cover s performing as expected.”
“Our cover was installed today by Colton. He did a great job. Cover looks nice, and is doing its job. Haven't seen any leafs make it through.”
Last updated: