Fence Defender, LLC
Fence Builder · Lubbock, TX
About
Fence Defender, LLC runs staining and restoration work on fences around Lubbock. Vicki handles the main contact, sets up estimates, and guides color choices while crews handle the actual staining, cleaning, and repairs. They take on new fences, older ones needing fresh coats, and sections damaged by storms. The work includes power washing, chemical washes to strip old finish, board replacements, and staining on pergolas or cedar accents around homes.
Reviewers describe jobs that start with storm damage like hail or high winds knocking down panels. Crews arrive for estimates the same day or next, apply samples on site to lock in colors, then finish staining and cleaning in a few hours. Names like Daniel, Armando, Cody, and Joe come up for careful brushing in tight spots, full coverage, and leaving yards spotless. Some jobs involve insurance paperwork after weather hits, while others focus on fixing faded stain from the year before or restoring new board-on-board installs.
They answer calls and texts fast, often sending quotes within three hours and showing up when promised. Pricing comes in lower than other bids, with clear communication on options and timing. Work happens on weekdays, crews finish without leaving mess, and follow-up fixes happen the next morning if needed. Service stays in the Lubbock area with quick scheduling even during busy periods.
Google shows 4.9 from 72 reviews, with repeated notes on Vicki's color help, crew professionalism, and solid results on both stain and repairs. DIRT Score 4.6 from 72 reviews on Finds.
DIRT Score Breakdown
75 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“We had a wonderful experience working with Vicki, Amanda and Daniel at Fence Defender. Vicki was incredibly kind and professional from the very beginning. She took the time to walk us through the entire staining process and answered all of our questions thoroughly. What really stood out was her patience in helping us choose the right stain color. She brought multiple samples and worked with us until we found the perfect match for our fence. We never felt rushed or pressured, which we truly appreciated. Our fence turned out beautiful, and the quality of work speaks for itself. We highly recommend Fence Defender to anyone looking to have their fence stained!”
“On Monday, I reached out to schedule a quote. Three hours after, we had a quote emailed to us at a very reasonable rate. Several color options were also provided to us. They came out and provided a sample directly on our fence for us to confirm our choice. Our fence staining was completed this morning; the technician was professional and quick. We are very satisfied with the results and the color we chose. Highly recommended!”
“Vicki at Fence Defender is a saint! Very professional and knowledgeable about what she does. She helped us through the entire process of working with our insurance after a hail storm, helped us choose the right colors and products with her guidance and made our pergolas and fence look beautiful.”
“Vicki was great to work with in setting up the work on our fence. The crew did a terrific job cleaning and staining. The fence looks awesome.”
“Fantastic job of staining, not only sprayed stain but brushed stain in in hard to reach areas and on top of fence near the brick. Looks great.”
“The staff at Fence Defender did an awesome job treating our fence. Vicki helped us decide what color to use, and we love it. Armando and his crew was very professional and were meticulous at cleaning up when they were done. The staff was quick to answer any questions I had! I highly recommend Fence Defender.”
“My fence was previously stained a year ago and gone in a year. Vicki and Fence Defender came out gave me an estimate for a chemical wash to rid what was left of the old stain and apply a dark coffee brown stain for a very reasonable price. When finished I love the work. All work performed in a few hours.”
“Vicki was spot on and very helpful with color suggestions for our fence. Daniel and Cody did a beautiful job and left the job very clean. We appreciate the professionalism of this company very much. If you need your fence properly stained and want a professional company to do it, call Vicki! Donnie Evans”
“Wow, I love my fence again- better than when it was brand new! Vicki and her crew are very professional, timely, and they do amazing work. Unlike most contractors, they did exactly what they said and my wife was extremely happy with their finished product. Happy wife happy life- thanks Vicki!”
“Great to work with and very happy for how my fence turned out!”
“A Rating of 5+++ is more appropriate! Our experience with Vicki from start to finish has been one of the most honest (professional) interaction we have had in a long long time. We appreciated Vicki's assessment of our needs and her offering us options to achieve in our end goal. Vicki's estimate process was quick and her good communication during the entire project was timely and again appreciated! The workmanship and attention to detail delivered by Joe on the project was tremendous! Thank you!”
“This company is the BEST. Hands down!!! I highly recommend.”
“Part of our fence was blown down during the fierce windstorm on a Saturday in March. I called Fence Defender the following Monday, they came out that day and gave an estimate which was very competitive and I accepted. They showed up about 1:00 PM on Wednesday and had my fence finished before 5:00 PM, and did an excellent job! They then contracted to restain the entire fence and did another excellent job. Vicki and her entire crew were very courteous and a pleasure to work with. If you need a fence or your existing fence restrained, call Fence Defender!,”
“Great experience. Vicki made it easy and painless. Top notch. I like good customer service. I got great customer service. The work is top level. Old school culture. They work and get it done. No mess, no hassle and the fence looks amazing. I highly recommend their services.”
“We had Fence Defenders stain our new board on board fence and it looks awesome! Vicki fit us into her busy schedule and took the time to help us pick the right stain. Her crew is very professional and we couldn't even tell they were here! Highly recommended!”
“Vicki was awesome and very helpful on deciding which stain to use. The customer service that her and her team gave me was second to none! The estimate was well below all others and they were able to get the job completed quickly! I called Vicki and her team to do additional area of fence and they were able to come out 2 days later and complete the job. Her team will be the only ones I ever use!”
“Fence Defender did a wonderful job on repairing and staining the cedar wood accents on our home. Vicki provided wonderful customer service and her crew were very professional. Would easily recommend and use again!”
“West Texas business done RIGHT!! Vicki is the kindest person, and we had a small blip, but she guaranteed she would be back the next morning to fix the problem. She was back bright and early, and went WELL above the call of duty to correct everything…a trait that’s hard to find in businesses anymore. I would recommend her to anyone. Beautiful finished product and we could not be more happy. She’s ethical and stands behind her work and business 110%! Thanks, Fence Defender!!!”
“If you want a top notch stain job done then I highly recommend that you call Vicki at Fence Defender. I called 8 different staining companies wanting to get at least 3 estimates. Five didn’t even return my calls or texts, one text back and then didn’t call or show up. The other company that did show up had a very lackadaisical attitude about the job. So if you want to deal with a company that is run by people that run their business the right way then call Fence Defender for a professional job.”
“I have used them twice over the years, both times to power wash and stain our cedar fence. They did a great job both times! Great communicators, quick, friendly, and reasonably priced. Showed up exactly when they said they would, which I appreciate. The more recent time they also did some repairs and board replacements for us. Highly recommend and we will use them again next time.”
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