Sometimes Spouse

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“The quality of work I received by this company was so below what I expected I will NEVER use them again. And like I would with a friend considering using this company, I think it is important to share my experience. I recently purchased a new house and hired Sometimes Spouse Waco to take down the popcorn ceilings, retexture the ceilings and add a window between the kitchen and living room. We picked sometimes spouse based on their good reviews; however, our experience was far from 5-star service. The work was supposed to be done on Saturday; we arrived at the house on Sunday to a mess. The texture had been sprayed and dropped all over the walls not just the ceiling. The window that was created had the worst dry wall job I had ever seen. We called Max, he came to the house and looked at the work quality that Monday. Stating Solomon, the employee who was working for sometimes spouse in my home, would be back on Tuesday. However, instead of owning up to the fact that his company did poor quality, he told me they were not finished and were planning on coming back. Mind you this is Monday afternoon; all the tools and supplies were cleaned up and taken- so it did not look like anyone wa”

“Very unhappy with the workmanship. You can see color coming thru the paint, utility roim and washer/dryer room did not get painted. Light outlets not put back on sheetrock dust all over furniture and carpet. The doors into bedroom are black but there is white now from sheetrock work on the doors. All the furniture was pulled into middle of rooms and left. All pictures and mirrors were left down and not put back. Have sent pictures and text twice plus called main number and no response as of today. I gave a 1 rate as there is not a 0.”

“Sometimes Spouse spent eight weeks (7 with unlimited 24-hr access) removing popcorn ceilings, painting all interior walls and kitchen cabinets, and installing granite. I requested references beforehand, and was given the name of two owners of the company. Naturally, they gave glowing reviews but it was never disclosed that these were owners. Shame on me for not realizing this earlier. A cased opening was finished out with what appeared to be rough fence-grade lumber full of knots (all they had at the lumberyard) instead of trim grade lumber. Switchplates/outlet covers not removed by me were painted over or painted around, even though I was told that they had a procedure for keeping up with covers they removed. One situation prompted me to request certain employees not be sent back to my home. I confirmed this on three different occasions with two partners/founders, but one of the employees showed up at and entered my house unaccompanied within 90 minutes of my last conversation. Many defects required two or three or more repeat visits to correct. 4/4 sinks were left leaking under cabinets and required repeat visits. They refuse to correct another defect unless I allow them t”

“We have used Sometimes Spouse for small and large jobs. We did some remodeling this summer in our home and Sometimes Spouse did the majority of the work for us. They painted our house inside and out, painted our kitchen cabinets, had our granite installed, etc. They did a great job for a very reasonable price! If you ever need things done around your home, just call Sometimes Spouse!!”

“I hired Sometimes Spouse to get my home in selling condition. They were extremely prompt and courteous. The job was handled in a timely manner, and I never had issues with communication. I would definitely recommend them to anyone! I was so impressed, they now clean my home twice a month. AWESOME SERVICE!”

“I have used this company for ALL kinds of projects: putting together furniture, building a play structure, moving, landscape and oddly enough they came to my home and removed all my beloved dog's dog toys that I did not have the heart to clean up after he passed. The "Spouses" they send are always kind, professional and very capable. If I EVER have a project I can't or won't do I always call them first.”

“To see this business get 5 stars shakes my confidence in reading online reviews. These people were incredibly unprofessional - used my tools, left them dirty. Had to routinely clean up after left. Messed up the carpet that I had to make them professionally clean the carpet twice. They extended the project timelines by 4 weeks. Flooded my garage twice. I had to call them on the weekends urgently twice to fix the water leak, left so many paint defects on the walls that I had to redo it by a different company. They craftsmanship is so poor, they should seek a different profession altogether.”

“We hired this service to move the appliances and heaviest furniture to a different house.They showed up with two guys and a pickup..no dolly and no experience moving heavy items. When I hired them, they were told what appliances, etc we wanted moved. I also hired them for a full cleaning of the house being moved into. I had to tell her where and how to clean. She wasn't even going to clean the oven or kitchen sink! Save your money! Could have gotten the same 'professionalism' from local teenagers..probably better.”

“Sometimes Spouse does a weekly clean on my home and they do a spectacular job. They clean top to bottom, and move everything. I appreciate their deep cleaning of my home, because it looks and smells amazing. I highly recommend them to do any work on your home. They have also done handyman work over the years, and do AMAZING!”

“Sometimes Spouse has cleaned my house every week and they always do a fabulous job. I am also an acquaintance to the founders, they are wonderful people that truly want to help people change their lives. Their motto is family first and they want to help others do the same. The person that left the bad review about them is not a credible source. They go above and beyond for their franchisees, customers and employees across the board. Some individuals just want someone to blame for their failures.”

“Over $6,200, 3 horrible months and countless repaints later, these people can’t seem to understand the most basic concepts of professional work, such as cleanup, caulking, not stealing trinkets from the porch, knocking down cobwebs, matching paint, I could go on forever. The office manager is clueless when called on to create a resolution. We were more than patient, hoping they could honor their word, but they cannot. They do not have the skills to be in the business for which they advertise.”

“My old house looks brand new! We had old cabinets, old paint on the walls, old flooring, old counter tops, and old everything else. They came in and professionally took care of everything in a timely and cost effective manner. These guys and gals are good at what they do, and really take the time that they care.”

“Max Ogle is running a scam business out of Waco TX. He has lied about the paint he is using on my house and caused damaged to my property during the repaint and wood rot job. I have over spray on everything, the concrete, the windows, the shutters, the shingles, the bbq pit, all of the door seals and the floor inside the house too. He used the cheapest contractors paint he could buy and tried to pass it off as the best paint at Sherwin Williams. He lied to me several times about it and I had to seek Sherwin Williams professional to tell me he was lying. After a month of this paint being on the house it is now coming off and I need to get it repainted by a real professional. He has stopped to returning my calls and will not refund me the money. This is a scam business please be aware.”

“It has been one year since I hired S. S. and I have a new gutter system that does not work and a crooked fence with an inoperable electric gate. Max was prompt in getting the initial bid and work done but TERRIBLE in the follow up and corrections. I kept calling their office for help, but could not get them to come back to my house. When Max did arrive he told me I should not be upset. He said he would correct the problems but never did. Eventually after several more calls, texts and videos showing how rain was damaging my house I gave up. DO NOT USE Sometime Spouse.”

“I asked for a phone call on Facebook to save them a trip by describing the job over the phone but they refused. I think going forward I’d rather deal with a company that does what the customer asks. I could see only disappointment in the future after dealing sometimes spouse Their mission is obviously based on doing what they want instead of what the customer request from the very beginning. If it starts bad it will no doubt end bad.”

“Sometimes Spouse is selling tools out of their office and listing them on Facebook marketplace. They sold me a Ryobi combo tool set. When I asked about the condition of he battery I was told that if I got home and it didn’t work, I would be able to bring it back for another one. So the battery didn’t work and I brought it back the very next day and was told that I couldn’t get another one. When I explained that I bought something useless because the battery isn’t good she told me “that’s your fault.” She then commenced to make me leave the office. Do not do business with them!! They lie!! Follow up as the owner replied to say that this was not their business however their Facebook page lists 1604 Spring Valley as their address. I have a message from Facebook verifying the address where the tools are sold, which is Althea exact same address..... Hmmm.... seems like they really like to lie on multiple levels. Natalie Ogle replied to my message that gave me the address where the tools were sold. Same address. Liars.”

“Just moved to the area. Joe came to help us with several jobs around our "new" house (floor/threshold repair, washer/dryer hookups, refrigerator leak). He was awesome!! Went above and beyond. Will definitely be calling them again.”

“We have used Sometimes Spouse numerous times and have always been happy with the work and the price. They have friendly staff and they are timely with their work. I refer them to people all the time.”

“Amazing work! I called them and they were there within hours ready to help me. Their prices are very reasonable. Christy, Max and Crystal make an amazing team!!! I am very thankful for their fast work and professionalism.”

“Sometimes Spouse was very helpful in fixing my kitchen sink. Kaitlyn was professional and helpful and the service was fulfilled in a timely and satisfactory manner.”