Garrett Precision Specialty Floor, L.P.

Precision Specialty Floors operates out of Addison, Texas as a flooring contractor and store. They handle installations of flooring materials in homes along with tile work such as in showers. The business lists its location on Lindbergh Drive and takes calls or emails for projects that involve supplying and placing floors throughout properties. Craig appears in customer accounts as someone connected to the work though details on daily oversight stay limited to what reviewers note.

Homeowners describe jobs centered on material deliveries where trucks pull up to loading docks and unload in roughly an hour under tight backing conditions. Other projects cover full house flooring installs paired with shower tile that later showed edges lifting before move in along with water passing through the tile and sealant coming loose within weeks. Some accounts mention the wrong color flooring going down instead of the ordered option and floors starting to peel in multiple spots after placement. A few note that materials themselves came across as high grade in certain cases.

Operations run with deliveries handled on a first come basis and early calls sometimes meeting no answer at opening time. Craig has been described as unreachable after initial work and absent from job sites where younger workers handled the actual placement. The focus stays on the Addison area with pickups and installs tied to their listed address and store setup rather than wider travel.

Feedback shows a Google rating of 3.1 with input noted as low in volume there. Recurring points include installation shortfalls such as peeling edges and leaking tile alongside communication gaps after jobs start. Positive notes appear around material quality in isolated cases while repeated complaints center on follow through and the condition of finished floors in new builds.

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“Delivery, first come first serve. Go to the back to check in with somebody by the loading docks. In&out about 1 hour. Very tight space for backing.”

“Fast unloading only issue you may have back up from street blank spot back up very tight if you’re sleeping cap it’s tight just careful take your time”

“Bought a brand new house with precision flooring through the house and tile in the shower. Shower tile had holes letting water through, sealant peeled within weeks. Flooring they used peeled back on edges before I even moved in. Multiple units in our complex had the same issue. Eventually Craig became completely unresponsive. Would never use this company again.”

“Worst flooring company in the world. The color they used was completely wrong from what we ordered. Now the floor is peeling up in several areas. Craig was not even at the worksite. Just a few kids did the work.”

“8:00 am not open yet no one answer phone”

“Excellent, the materials are of the highest quality.”