Rodenbaugh's Flooring America Kitchen Bed and Bath
Flooring Installer · Allen, TX
About
Rodenbaugh's Flooring America Kitchen Bed and Bath runs as a family owned store in Allen that handles flooring along with appliances, cabinets, mattresses and countertops. They stock and sell these items directly and arrange delivery and install work for local customers. The business focuses on practical options like LVT, carpet and tile for floors plus full appliance packages from brands such as Speed Queen and KitchenAid. Staff handle both in-store sales and phone orders without pushing unnecessary extras.
Customers call when dryers or washers stop working and need fast replacements, or when they want new ovens, dishwashers, microwaves and ranges put in. Reviews describe broken units where big stores quoted high fees for delivery and haul away, but this crew quoted lower costs and got items in the next day or even same day. Installers named Ronald, Warren and Stuart swept floors before bringing in units, answered questions on models, and handled glitches over the phone. Flooring jobs included multiple rooms with LVT and carpet plus bathroom tile, where the crew finished clean and on schedule. People also bought cooktops and double ovens that required special ordering, with updates from staff like Kelly until install day.
The store answers calls quickly and sets delivery within 24 hours in many cases, with fees around seventy dollars for full service. Staff such as Alexis, Stuart and Frankie explain features, sizes and prices based on photos or descriptions, then follow up with texts on stock and arrival times. They cover the Allen area and let customers pick up items same day when available or schedule installs that take under an hour. Communication stays direct through the whole process, from first inquiry to final check that everything runs right.
Reviewers keep noting the helpful suggestions, on-time arrivals and lower hassle compared with bigger outlets. The store earns steady five-star marks for knowledgeable staff and solid follow-through on both flooring and appliance work. DIRT Score 4.8 from 627 reviews on Finds.
DIRT Score Breakdown
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What Customers Say
“Needed to replace a broken dryer fast! Checked around the with the big guys and one of them wanted $300 for delivery, install and haul away - that wasJUST CRAZY. So I decided to look local and called Rosenbaugh's. Super kind sales person who took my base requirements and started giving me suggestions, then quoted prices (which were nearly identical to big store places) and then the cherry on the top ... delivery/install/haul away was only $70!! Did the deal right there on the phone and they delivered the next day. Delivery was on time, thorough (he swept my floor before bringing in new unit) and he was efficient. Great experience!”
“We had LVT and some carpet installed in multiple rooms. Also purchased the tile for the bathroom. They have a good selection and provided helpful suggestions. The installer did a great job. I would use them again for sure.”
“Our washer quit spinning and the repairman said the part we needed was not longer made. He suggested Speed Queen as a good option. Alexis at Rodenbaugh was very knowledgeable, helped me make a decision quickly, paid online and chose delivery in 3 days although we could have chosen that same day. Very pleased. Highly recommend.”
“After going to big box stores and getting no help whatsoever regarding purchasing/installation of an oven we went to Rodenbaughs and what a breath of fresh air. They answered all my questions, even showing differences in models and how each works. They were there thru purchase, installation and made sure we were happy. My opinion is just go to Rodenbaughs for all your flooring or appliance needs!”
“From my first phone call to inquire about a washing machine to the delivery, this company was amazing. Everyone I talked to was kind and helpful. I was able to order and get the washing machine I wanted delivered all within 24 hours. I’m so thankful I found them!”
“I came to Rodenbaugh’s instead of a big box store for the customer service and was not disappointed. I had two broken microwaves that needed to be replaced and Ronald knew the size just by looking at the picture! He is very knowledgeable and showed me my choices and prices. It was easy peasy and I didn’t have to wander around guessing which products would work and which would not work. Saved me time and hassle! When they came to install one of the microwaves we had a little glitch but again Ronald was able to help with a phone call and giving some direction. Highly recommend Rodenbaugh’s!”
“After battling with a Samsung front loader for1yr. From NFM.and LG Tower 3 years from Costco. Horrible customer service!! I spoke to Frankie and I bought a Speed Queen, that day!! I love it!!!!!! I highly recommend Speed Queen and the fantastic customer service from here (RB)♡Sophia J.”
“After 20 years I finally upgraded my kitchen appliances that came with the house. I was looking for something a little better than they sell at the retail stores and went to Rodenbaugh's. I decided to purchase the complete Kitchenaid appliances. The people at Rodenbaugh's made it comparable in price from like Lowes or Home Depot. The major differences versus the big companies were in the overall experience (AWESOME), the attention to detail (AMAZING), and making sure we were satisfied (COMPLETELY). But the biggest reason is that I have peace of mind knowing that if there is any problem with any of these appliances that I can call up or go to Rodenbaugh's and speak with a real person. Not some automated robot voices where I am fighting between the seller and the manufacturer of who is responsible to fix the ice maker that keeps breaking. Highly recommend.”
“Came in today 7/15/26 to buy a eletric dryer. I spoke with Alexis yesterday, very nice lady. Sturat helped me today, very knowledgeable he explained everything I asked, very nice man. I purchased a dryer, and came away happy. Will come back and buy a washer soon. Thank you to The Rodenbaughs Appliance store.”
“Throughout the years, I have gone there for random parts for my appliances. Staff is always friendly, greets me with a smile, Thanks me when I leave. They always have what I need at a reasonable price And are very pleasant to work with”
“Sales Staff at the store was very professional and courteous in the process of ordering our Kitchen Aid electric cooktop. The 2 man crew that came to the residence for the installation was very thorough and courteous and did an excellent job in installing the cooktop. Would highly recommend to anyone to use Rodenbaugh's for future projects”
“Bought a dishwasher and oven and the sales lady was very helpful. Had both items in stock and carried them with me the same day. Much easier than buying from one of the bid box stores. First time customer but will definitely come back in the future.”
“Alexis was able to tell us all about the Speed Queen washer models and answer all of our questions. She also provided some helpful washing tips. We bought one and scheduled delivery for later in the week. Warren called 15 minutes out and arrived on time. He installed the washer with no problems and also provided some helpful tips. All in all it was a great experience.”
“We were impressed with the selections and the associate’s non-pressure attentiveness, as well as her knowledge of the appliance.. The delivery was seamless and soon. The installers were exceptionally polite and because one was in training it took a bit longer , which was no problem, The installers worked together well. All in all…a very good experience!”
“We were well pleased with the customer service. Our double oven had to be ordered and Kelly kept us informed as to the status of our order and as soon as it arrived she setup the install. The installers were very professional and had it installed in less than an hour. We are very satisfied with Rodenbaugh. This was not our first time and will use them again.”
“Genuinely, I could not be more pleased with my experience working with the various folks at Rodenbaugh’s. Not only did I find the perfect washing machine for my family, but the price was right and the arrangement to have it delivered was stellar. I never even had to go to the store! They did everything by phone and text and it was effortless! The delivery was early and fast and the delivery team were absolute pros that were a lot of fun to chat with while we made sure the washer was operating as expected after the initial setup was done. I will absolutely be a return customer.”
“Everything I could have wanted in an appliance vendor. I dealt with Stuart, who took the time to show me what they had, its features, and the exact pricing. I chose a Speed Queen washer, which was relatively expensive, but not out of line for a commercial-grade product. I haven’t set a delivery date, but that will be happening in the near future. I’d gladly do business with this company again.”
“From the moment we connected, they got it right—the first time. Everything was on schedule, with thoughtful follow-ups and clear communication throughout. No sales pitch, no fluff—just honest guidance backed by real experience. What stands out most is their down-to-earth approach: friendly, professional, and easy to work with. You can tell there’s genuine care and hands-on involvement behind the scenes. We’re currently moving forward with our installation and look forward to visiting the showroom to select our backsplash. They’ve earned a spot at the top of our list for future projects, and I wouldn’t hesitate to highly recommend them.”
“Buying a new KitchenAid dishwasher could not have been easier. Purchased online. Picked up next morning and had it installed that day. Perfection”
“I bought a new electric range and oven for my father's house when his went out. The one I selected was out of stock and on backprder, which can happen, but most companies will just let you wait for however long. I received texts from their sales staff letting me know it was out of stock almost immediately, they asked if I'd like to look at other options, walked me through what was important to me (color, glass top, buttons up on top, budget) and he went to work. He found multiple options, and sent recommendations with his reasoning on them. 10/10 sales response to what could've been a huge headache. My father went and picked up the new range, dropping off his old one for disposal as well. He said he was glad I bought from them, because everyone was so friendly and helpful. He mentioned that everyone he saw went above and beyond to help him, including the guy driving the forklift, the point of contact closest to the door, and 2 other staff who helped him in the parking lot. Thank y'all, seriously. Having him get an experience he enjoyed instead of something to gripe about means a lot to me 😂”
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