Gowdy Flooring

Gowdy Flooring runs a store at 5205 Coulter St S in Amarillo, Texas. They supply and install hardwood, tile, natural stone, luxury vinyl and carpet for homes and businesses. The operation draws on 150 years of combined commercial and residential experience to guide customers through flooring choices. Additional categories list them as a carpet installer, carpet store, flooring contractor, tile store, wood and laminate supplier, and wood floor installation service.

Customers report carpet jobs handled by Bob and Cavin that fit stated budgets and finished with crews described as friendly and professional. Tile work by Jeremy featured steady progress and clear updates throughout the day. Wood flooring and ceramic tile projects often required extra prep such as pulling up old layers and leveling concrete before the new material went down. A few buyers obtained measurements and quotes from Matt then handled the install themselves after the store visit.

Staff discuss product details and budget ranges without steering toward higher cost items, and they remain available to answer questions on applications and selections. Installers in several cases arrived when scheduled, cleaned up along the way, and checked with the homeowner at each stage. Some projects ran into repeated delays where crews missed planned days and finished later in the week, while others noted competitive prices on carpet and other materials along with crews that stayed late to complete selections.

The business holds a 4.4 rating. Reviewers frequently note helpful and knowledgeable staff along with wide product choices and solid installation results, though a couple mention issues with quote measurements or arrival times.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Bob was great! We told him our budget and he made it simple. Installers were awesome! Very friendly and professional. Gowdy will always be our first call for carpet or flooring. Ron George”

“One word “AMAZING!!”. Cavin is awesome! I literally don’t have a negative thing to say about Gowdy Flooring! It means A LOT to have a salesman that is educated & willing to work with his customers regardless of what it is. He educated me on everything to do with the tile, carpet, install etc. Little details NO other flooring place helped me with! That’s why I chose Gowdy! I also would like to say what it means to a homeowner to have installers that know what they’re doing every step of the way! Both Tile & Carpet installers were on time, polite, educated, cleaned up as they went. Both installers would ask me my opinion about every step. In this day and time as a homeowner you don’t know what to expect with customer service, I can say I AM 100% satisfied with every aspect of this remodel that Gowdy did for me! Definitely recommend to anyone who is looking for flooring, education & awesome installers!! Thank you Cavin, David,Sam, Terry & Jose & his son(I hope I remembered carpet installers name correctly)! YOU GUYS are top notch!! I won’t use anyone else!!!”

“I cannot recommend this company enough. Having your flooring replaced is a big purchase and Gowdy made it 100% worth it. Jeremy our tile installer had great communication and worked diligently to get it done. We won’t ever use another company for our flooring needs. Thanks again, Kevin.”

“Kevin was so helpful. He let me look and was available when I needed assistance. The selection is phenomenal! I'll absolutely be remodeling with Gowdy!”

“They have very nice people working there. Great selection of flooring and very knowledgeable about there products”

“The product was as good as I expected, however Matt seems dishonest. I had him measure the area we wanted the flooring for and he gave me an itemized quote, I decided to install it myself and all went good. When I finished the project however, that's when I found out Matt padded the quote by over 100 square feet and 130 feet of trim. When I called to see about them buying back the left overs, I was told they would charge $150.00 freight, 30% restocking fee yada yada. I will be going elsewhere for the rest of my flooring needs. Ron Hodges”

“We had them install our carpet and were so happy with the product and the job, that when we needed new wood flooring we went back to Gowdy. Haven't had the flooring installed yet, but the service has been excellent so far. We're expecting the same professional install and quality product we received as last time. I'll let you know how it goes.”

“We recently had Gowdy install a ceramic wood floor in our home. From the selection of this tile to the installation, Gowdy could not have been more helpful and professional. The men who installed the tile took extra time to level and prepare our floors, removing layers of old flooring and concrete before they put the new ceramic wood down. We were so impressed by the final results. Excellent work...and we love our new floor!!!!”

“They have good prices on carpet and their installer did a great job, but don't count on getting it installed when you have it scheduled. I wasted 3 Fridays in a row for my carpet to get installed. They finally got it installed on the Saturday after the third Friday. I had to call to find out that the installer wasn't coming on the last Friday I had scheduled. Needless to say this Gowdy is not going to go Gowdy on my next flooring purchase.”

“Bob B is the best. This is a top managed company with superior sales and installation services. Vast amount of options for flooring. If you can think of it, Gowdy can complete your dreams. I’m so pleased with my new floors.”

“Alex is great! He is extremely Knowledgeable on his product and applications. If you need tile or flooring Gowdy is the place! Give them a call or stop by!”

“Great selection and prices. They stayed late so my wife and I could pick out colors for our carpet. That was very nice and not skmeothey needed to do. The sales people are honest and don't steer you towards a particular and expensive carpet but just tell you all about what you're looking at. They discuss your budget and what they have in that range.”

“Matt was awesome! Wonderful, friendly, staff and quality work! Definitely will go back!”

“We hired Gowdy Flooring in lay my new floors. They did a wonderful job. So professional from start to finish.”

“We always have the best experience with Gowdy Flooring! They are very professional and helpful. I would highly recommend them to anyone.”

“Robert & Matt were super helpful! I couldn't ask for better service!”

“People do not show up on time and leave early. Don’t waste your time calling the manager, Bob, because he couldn’t care less what is going on. Terrible manager. I will NEVER use them again.”

“Very knowledgeable and extremely helpful. Most help I have gotten with my DIY project.”

“Not the worst experience. Got flooring at a price.”