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A-Ward Custom Installations

Flooring Installer · Arlington, TX

Residential
Active

About

A-Ward Custom Installations runs a family-owned flooring business from Arlington, Texas. They install all types of flooring plus backsplashes, countertops, tub to shower conversions, custom showers and related tile work on walls and fireplaces. The outfit has covered Tarrant, Johnson, Parker, Hood, Denton, Dallas and Collin counties for thirty years and keeps the same phone line listed for estimates.

Homeowners describe jobs that include pulling up old tile and laying luxury vinyl plank, setting tile across kitchens, laundry rooms and multiple bathrooms, running herringbone patterns, adding stacked stone to fireplaces and fitting carpet. Reviews note crews handling uneven subfloors, older home quirks and termite damage without stopping the schedule. Named installers such as Brandon, Olvan, Michael, Tony and Omar get credit for leveling work, precise cuts and final cleanup that left no dust or scraps behind.

The same crews arrive on time, answer calls from Brandon quickly and return as needed to settle small concerns. Pricing lands below average on some projects while the work stays on schedule and the site stays clean. Communication stays open when surprises appear, and the service reaches the seven counties listed with the same crew that starts the job.

Google shows a 4.8 rating from 72 reviews. Common notes cover steady quality on tile and plank jobs, crews that stay courteous and finish without loose ends, plus repeated thanks for Brandon staying reachable from start to end.

DIRT Score Breakdown

Google

74 reviewsView on Google →

4.8

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“A-Ward Custom Installations has been terrific to work with. Brandon was always available to answer my questions and address any concerns. The installers on my bathroom jobs were terrific. They were prompt and detailed on my rather challenging bathroom makeover. I was very pleased and will be using them again for the redo of our master bathroom in the near future. Thanks to Brandon, Olvan and Michael for a great job.”

Jackie Rines

“Brandon and his team at A-ward tile are competent, confident and work with integrity. My husband and I have completed several shower/tub remodel projects with Brandon and are proud to partner and collaborate with a contractor of such caliber. What a strong asset and blessing to our community.”

Amina DeWolfe

“A-Ward Custom Installations did an excellent job removing my old tile and replacing it with luxury vinyl plank flooring. They encountered several obstacles and they were able to overcome everything my floor threw at them. Excellent customer service and it was a pleasure working with them”

Mike Rehfeld

“A-Ward has done 4 different tile installations for myself and my familly. I will not use any other installation company. A-Ward is professional, punctual, and the quality of their work is unmatched. I give a special recommendation to installer technician Tony. He is a master craftsman with tile. My floor was perfection. From leveling to cleanup there was not a flaw. 5 stars for the business side and the installation technicians.”

Teena Peterman

“Two men arrived on time and did an excellent job installing a LVP Floor and a stacked stone on the gas fireplace. I will recommend them highly. Pricing was well below the average and quality was perfect”

Michael Cassady

“These guys are great!! So trustworthy and fair priced. You can definitely trust their craftsmanship.”

James Ward

“Brandon made sure we were 110% happy with our Herringbone style flooring. They came back with their crew several times to check on us and resolve any issues we had, no matter how nit-picky we were! They definitely will go above & beyond! Look, you won’t get customer service like this anywhere else!! Floors are floors, but people make the difference :) Thank you A-Ward flooring!”

Sheila Serrano-Tsang

“This company's primary focus is shielding the owner against liability for shoddy work. I dealt with the owner. He claims to have been sued, so he makes his top priority following various bogus (wasted cost) guidelines to prepare a smoke and mirrors "expert witness" defense instead of doing quality work that doesn't give rise to legal claims. He speaks like a law school dropout. Caveat Emptor!”

M P

“Olvan and his team did an incredible job installing tile in our kitchen, laundry, and bathrooms. They were all very pleasant and it looks amazing.”

Stephen Gibbs

“Great company with high quality, meticulous installers. Recently had my bathroom and bedroom remodeled and they did a fantastic job. They were very easy to communicate with and very honest and open when unforeseen things came up (and what job doesn't have hiccups along the way). I appreciated the open communication with them. They also finished the project on time and kept the jobsite very clean. Highly satisfied!”

Lindsey

“Amazing people. Very thorough. They can handle the simple things all the way up to the huge panel tile and custom showers.”

Brandon Waters

“Although there were some challenges with my installation they Gabrielle did a fantastic job. They ran into termites the first day. So I fixed that problem and they were very accommodating. I will be scheduling my next install with them.”

Barbara Lankford

“I couldn't be happier with my tile installation. The crew was very professional, courteous, and took extra time getting the pattern flow just right. I will definitely use them again as I continue remodeling my home.”

Karen Brown

“I'd give them more stars if available. The communication with Brandon was superb from beginning to end. The crew was outstanding. Omar, the lead guy, explained all work necessary and answered any questions we had. Very, very cordial. The system of grinding concrete to minimize dust was awesome (vented to outside)!! The crew worked continuously and in perfect unison with each other. I am most pleased with the workmanship and cleanup - very detailed installers. Highly recommend this company to everyone. And thank you to Home Depot for the referral.”

Linda Lewis

“Great customer service and install. The precision on the tile cuts were impressive. Overall very pleased with the finished product.”

Brittany Cummings

“A-Ward Custom Installations delivers top-quality craftsmanship. Their attention to detail with flooring, backsplashes, and custom installs is outstanding. Great to work with and truly a reliable, family-owned company!”

Rann Parsons

“I had a wonderful experience with A-Ward Customs! My husband and I purchased backsplash tile and installation from Home Depot, and A-Ward was the 3rd party assigned for install. While Home Depot was slow and very hard to get a hold of or communicate with, A-Ward was the exact opposite! After reaching out to our contact there with help getting Home Depot to complete the order (a 2 week battle), we had someone in our home setting up the backslash two days later. Very professional, efficient, and our backsplash could not look better!! Going straight to them for our next project. Thank you, A-Ward!!!!”

Shelby Bedell

“They did a wonderful job with the tile backsplash in our bathroom makeover. We had a couple of challenges (older house) but we talked it out and I'm very happy with the final result. Thank you for the quick turnaround and attention to detail.”

Paula Rhodes

“We had them replace the tub and tile in our master bathroom. Brandon was helpful and responded quickly to questions/concerns. His crew was professional and completed the job well. They didn’t hesitate to redo some of the work that I asked them to change. We were very happy with our remodel.”

Danielle Sprinkle

“I've used A-Ward for carpet installation twice and been thoroughly impressed with their professionalism. It is honestly a pleasure to work with Brandon and his crew. This could not have been a more stress-free experience...they just do everything right.”

JW Redfin
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