Direct Flooring & Home Construction Inc

Direct Flooring & Home Construction Inc runs its flooring and remodeling work out of Modesto under the Direct Appliance name. The outfit has served the Central Valley since 1995 with appliance sales, kitchen remodels, and installation on items like washers, dryers, refrigerators, and dishwashers. Their McHenry Ave and K Street spots stock a range of brands and handle full projects that include new flooring, cabinet work, countertops, and plumbing moves. Additional categories cover fireplaces, audio equipment, and mattresses, all tied to the same remodeling services.

Customers regularly stop in for laundry pairs and refrigerators when the old units fail, or for complete kitchen updates that add flooring and cabinets. Brandon and Chris helped one buyer select a washer and dryer set, then Miguel and Gage handled the drop-off without problems. Rudy fixed a leaking refrigerator and pointed out the right filter to stop repeats. Vivian walked another shopper through options and printed costs for a full package. Sam and Kris Winter turned a simple fridge purchase into a 1960s kitchen overhaul with new flooring and appliances on schedule. Delivery crews like Joe and Matias show up ready and finish installs the same day.

Next-day delivery comes up often, with crews calling ahead and walking buyers through controls on site. Staff answer calls on Sundays and explain products in plain terms without pressure. Prices stay competitive on stock items, and the service reaches Modesto plus Jamestown and Sonora. Installers work carefully around existing setups, and sales staff like Alex leave notes on replaced parts for later questions. Factory delays sometimes stretch waits, but crews still keep jobs moving once stock arrives.

Reviews highlight knowledgeable sales people and polite delivery teams that finish on time in most cases. Shoppers note clean stores with plenty of floor models to test, plus repeat buys from the same crew over years. A few mention extra fuel fees or warranty mix-ups on commercial use, yet the bulk of feedback stays positive on the overall process and product knowledge.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I went in this week to look for a washer and a dryer and because of the excellent customer service I got from Brandon it was the reason I bought this washer and dryer. I cannot thank Brandon enough for his great customer service and attention to detail. I would definitely recommend them. Thank you so much Brandon & Chris for going up and beyond. I truly appreciate you guys.Thanks Again. I would also like to thank Miguel and Gage for the excellent service I got on the delivery. You guys are the best😊 I’m a very happy camper”

“I keep going back for the service! The staff is friendly The delivery went smooth and Eddie kept me up to date on when he was to arrive, he walked me through how to operate the controls. Only downfall was that I waited almost 8 weeks for the refrigerator BUT it was not their fault, it was a factory delay. Not my 1st purchase and likely not my last Happy customer”

“Bought a new Speed Queen dryer. It works great. I confirmed twice with Vince, my salesmen, that the installers would bring the parts to install the steam kit on my dryer. They did not. So I spent 45 minutes on my day off running parts for the installers who did not have what they needed to complete my job. They did not charge me for the parts they did not bring. But they did charge me $50 for a fuel surcharge. I asked for them to refund that, for me having to run parts for their installers after confirming twice they would have the parts. Installers were great BTW. The office told me to kick rocks on the credit. So long story short. Great dryer. But figure taking the day off and running parts for them if you want your install done correctly and in one day. I paid a premium for premium service. On that they failed completely, and had no interest in making it right.”

“Excellent experience from start to finish! The delivery went smoothly and everything was handled professionally and on time. The sales representative Vivian was extremely knowledgeable, beyond helpful to decide a long term appliance and took the time to answer all of my questions, print us details on our options and final package of cost we were to expect. Great customer service and a very positive experience overall. Highly recommend! Will definitely return to this store since they have alot in stock to see & feel for those of us shoppers who need that I could not have bought something online dont waste time going to homedepot, Lowes best buy this place has alot of options on the floor you'll want to go back great customer service.”

“Direct Appliance service technician Rudy provided excellent service. He was efficient in determining the cause of our refrigerator leak, and advised us on the correct water filter to use to prevent this issue in the future. Rudy was professional yet very friendly. Thank you, Rudy for your quick work in resolving our issue.”

“I had a horrible bed and went into Direct Appliance just looking for better... but the mattress I found was perfect. Brandon explained all the different types and helped me find the perfect one. I just had my mattress dropped off at my home and it is wonderful. Everyone was so nice and helpful; perfect experience.”

“I would like to commend your employee Alex on an outstanding job. It's refreshing to see a young person in a job like this that they're taking seriously and seem to really enjoy. Alex was respectful, courteous, and explained everything fully. He even left me a card with an explanation of the parts he replaced and phone number in case I had questions. Absolutely phenomenal”

“We had an excellent experience with Direct Appliance in Modesto. We originally went in looking for a refrigerator, but after talking with Kris Winter and Samuel “Sam” Garret, we decided to remodel our outdated 1960s galley kitchen as well. Sam and the team helped us create a practical, affordable plan that fit our home and our lifestyle. They handled everything from relocating plumbing and installing new flooring to adding custom cabinets, countertops, and new appliances. Even when unexpected issues came up during the remodel, Sam communicated clearly, provided reasonable solutions, and kept the project moving according to schedule. The organization, craftsmanship, attention to detail, and professionalism were outstanding. A year later, we still love our kitchen and appreciate the quality of the work every time we use it. Direct Appliance is a family-owned local business that truly cares about its customers and the finished product. If you need appliances or are considering a kitchen, bathroom, or home remodeling project, I highly recommend Kris, Sam, and the entire Direct Appliance team.”

“Direct Appliance has excellent Sales staff who know their products exceptionally well. Our new dishwasher was installed today with the utmost of care from their installer. If you are in need of a new appliance, stop in and check out this long-serving LOCAL appliance store, a Modesto GEM!”

“It was an extremely easy process to buy my washer and dryer from Direct Appliance. From the salesperson to the delivery and installation it couldn’t have gone better. Thank you for being such a stellar store. Everyone was pleasant, helpful, knowledgeable and the array of products allowed me to choose exactly what I needed.”

“Andrew, the manager, helped me to buy online my LG washer and dryer. Matias helped me with an ETA. Joe and his helper delivered and installed them with care. I would recommend Direct Appliance to anybody. I have bought 4 appliances and a tv with them in Jamestown. I followed them to Modesto to buy the laundry pair. I went to the K Street address by mistake, but I glad I did. Thank you to all that helped me. I love my washer and dryer. Great job guys!”

“Great experience going into direct appliance Depot on K St. in Modesto Have used them many times I bought my last washer and dryer there in 2017 and I bought a refrigerator from there in 2016. The refrigerator still going and so is the dryer the washer I had to put to rest and delivering my washer the next day is a plus the two guys that delivered it did an amazing job. Thank you.”

“The service was excellent! My refrigerator went out and they made sure that not only did I get a good price on a refrigerator, they got it delivered the very next day! The guys who came deliver it got everything done, quick and easy! TY”

“The sales person was well informed and helped us choose the best for our needs. The delivery crew were polite with us and with each other. They were on time, efficient, and thorough.”

“I called Anthony today and he picked up on a Sunday. No doubt it let me pick his brain on the subzero refrigerator and he was excellent. I really appreciate this time. Give that man a raise.”

“We had a great experience. The store was clean & well put together. Everyone was polite & well mannered. Direct Appliance has a wide variety of toys for your home, & we found what we needed at good price. Thank you”

“Went in needing a fridge in a hurry, the staff was super nice and helpful. I got a great deal and my fridge was in my kitchen within 6 hrs of purchase 🙌🏻 we didn’t loose any food. It was my first time there and it was a great experience, I’ll definitely be back next time I need to replace an appliance!”

“Very pleasant sales experience- knowledgeable, helpful, and professional. The delivery of the refrigerator purchased was prompt, and the delivery team was professional and courteous. Excellent service!”

“I purchased a Speed Queen washer and dryer set from Appliance Direct on October 3, 2025. During the purchase, I clearly explained to the salesperson that the units would be used in a dog boarding facility (a commercial setting). I was offered an extended warranty and chose to purchase it, assuming I was being properly advised based on how the machines would be used. The units were delivered a few days later, and everything seemed fine at first. However, in January 2026, the dryer motor failed. That’s when I was informed that the warranty would not cover the repair because the units were labeled as “commercial” machines but registered under a residential warranty—and since they were installed in a commercial facility, the warranty was effectively void. This was never disclosed during the sales process, despite me being upfront about the intended use. We ended up paying out of pocket for the repair. Now, just a short time later, the dryer is no longer heating, and we’re once again facing additional repair costs on a machine we’ve already invested over $1,900 into. My concern isn’t just the equipment—it’s the lack of transparency. If you are a business owner purchasing appliances, be ”

“Technician was insanely helpful. Helped guide us through the process of contacting LG to possibly have them send someone out for a warranty repair. He’s very well informed and had a great personality.”