Factory Flooring Liquidators
Flooring Installer · Carrollton, TX
About
Factory Flooring Liquidators handles flooring work out of Carrollton. Marin runs the operation and works with customers on sales and estimates. They stock options in hardwood, carpet, laminate, vinyl, tile and granite and arrange installations through their crew. Sherry works as the in-house designer on some projects while Jason and Abraham help with orders and follow up.
Customers report jobs replacing carpet with hardwood across bedrooms and living areas, laying new floors in full homes, adding baseboards, and installing in kitchens. Marin, Jason and Abraham handle multiple orders and check in on progress. Installers show up to measure, acclimate wood properly, work clean and finish details like trim alignment right. One customer had issues with damaged boxes from shipping but most describe solid results on quality and fit after the work.
They quote fair prices after measuring at the house and explain material differences between options. Communication comes through calls when needed and Marin visits before and after jobs to confirm the outcome. Service covers the DFW area with some shipping to other states taking around two weeks. Scheduling gets set directly with the office and crews stay on time for the agreed timeline.
The Google rating sits at 4.5 from 85 reviews. Reviewers keep coming back to the competitive pricing, helpful staff and professional installs. Marin gets mentioned often for straight dealing and extra effort on details.
DIRT Score Breakdown
92 reviewsView on Google →
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What Customers Say
“I had a really great experience at Factory Flooring Liquidators. Everyone was super friendly and helpful, and they took the time to answer my questions without making me feel rushed or pressured. They had a lot of options to choose from and helped me find exactly what I was looking for at a great price. The whole experience was easy and stress-free. I’ll definitely will be coming back for any future flooring needs and recommend this place for anyone in the dfw area looking for new flooring!”
“I do not recommend having ANY flooring shipped from this store. Eight of the thirty-three boxes of engineered hardwood were damaged. At least two of the boxes were clearly impaled by a fork lift. The pallet they were delivered on was unstable and missing a bottom rail. They used Oak Harbor Freight Lines for shipping. I had to track the shipment down after it was nearly 2 weeks late. Not all wood was damage in each box, so I asked for a refund of just one box. They said they were going to work with the carrier. Having hear anything for weeks. Do not have product shipped from this store. I’ve had better success with companies out of California.”
“I got the best carpet here it feels like im walking on clouds, it’s been 4 years and it still feels the same and good quality and the price was better than any other flooring place”
“the pricing really cant get any better, this is probably the best deals in Texas honestly because of how good the quality is”
“Fantastic company highly recommended we use Ffl . For all our flooring needs”
“I've had the pleasure of working with Marin and Jason on multiple orders over the past few years. Their service and quality has always been top-notch! The quality speaks for itself and shipping and constant communications has always been communicated in a timely manner. Jason has always gone above and beyond with full transparency. I highly recommend Factory Flooring Liquidators for all your laminate vinyl, tile & granite plus installations!”
“I can’t say enough good things about Factory Flooring Liquidators! Their service was TOP TIER. the staff was not only friendly but also incredibly knowledgeable about their products. I’ve worked with other flooring businesses in the past , but none like factory flooring liquidators , their attention to detail is impressive , and their quality is truly exceptional . The team took the time to explain the benefits of different materials and helped me find the perfect match for my needs. Marin, Abraham and Jason go above and beyond with their customer service! If you’re looking for quality flooring and amazing service, Factory Flooring Liquidators is the place to go! Five stars without a doubt!”
“A place where they go out of their way. They just don't sale floorings, they want to make sure you are going home with no regrets. A fantastic team that does great installings. Great showroom display with thousands of options to pick from. Highly recommend!”
“If you need flooring this is the place to go. It’s the best in the DFW area but also they’re online and basically ship everywhere on the mainland. The workers and owners are friendly and very helpful. This was my first time buying flooring and Factory Flooring Liquidators was so helpful. I recommend this to anyone who’s looking for good quality flooring, a good price, and experienced workers.”
“I was really optimistic about using this company because of their great reviews! I'm not quite sure what happened in our case, because our customer service experience was pretty poor and overall I wouldn't recommend working with this company. We had quite a few mishaps throughout the process - overall the crew that came in to do the floors was really nice and polite and did a really good job. The issues we had seemed to stem from communication with the main office. A few include: - The crew showing up on a day we weren't expecting them because we never got a confirmation call for the day they were going to install - They for some reason didn't measure the kitchen when they came (despite us asking them to) but started demolishing the tile in there right away. Then we had to pay the extra $800 to do the kitchen with the laminate (not that we really had a choice, the tile was in pieces by that point anyway) - The toilet and dishwasher were inoperable after the crew left. When my husband called to ask about how they could fix that, he got yelled at and they accused him of lying (this is the reason they are getting google review from me - really unacceptable customer service here) - Th”
“I will start by saying that the experience from doing business with this floor supplier was one of the best, Marin was an excellent sales agent. The price was fair and accessible, and the installation team was fast, clean and professional. We shopped all over town for the best price even lumber liquidators that's around this shop, and Marin provided the best price for the flooring material we needed and wanted. The installation was done exactly as we had discussed with Marin, also we had them install other items such as base floor molding and still the price was amazing. I give this floor supplier a 10 out of 10 for price, material quality, workmanship and professionalism.”
“wow. just wow… i don't know where to start. The costumer service was just spectacular as-well as the quality of flooring. Im super happy i found this company and will definitely continue to use them. They're wasn't a question they couldn’t answer or a problem they couldn't fix. Not only that, but the attitudes of everyone was wonderful and welcoming. 100% recommend”
“I purchased Tuffcore flooring, its exactly what I was looking for. I did end up calling a few times with questions, staff was very helpful. I was unable to see delivery from the shop app but when I called they promtly got the issue resolved. Delivery from purchase to my door was 13 days. Texas to Minnesota. Very pleased all around.”
“Couldn't have asked for a better experience getting new flooring for our home. Owner is friendly, responsive, and, most importantly, honest. There were no gimmicks or hidden fees, which you often find using big box stores. Also, the installers were exceptionally professional, both in punctuality and workmanship. If you are one who cares about the details - trim, alignment, cut detail, etc., don't look any further than this business. I would use them again and recommend them to anyone without reservation. This is a first class company. - Tony L. (Flower Mound)”
“Very happy with all aspects of purchase. Good selection, reasonable price compared to other quotes. Factory Flooring Liquidators gave us several different flooring options and were great about explaining the differences between them. Installers were on time, and did a great job. Thank you Marin!”
“We laid all new flooring in our new home which is a pretty big job. Not only were Factory flooring Liquidators very competitively priced, they were easy to work with, and so accommodating to our schedule. I was so happy to see all the employees happy which says a lot about how the owner Marin runs his business. He came out to our home before and after personally to make sure we were satisfied with the job. Sherry is the in house designer had great ideas and vision. We were so happy with the whole experience that we are using Factory flooring liquidators for our kitchen and bathroom remodels as well!!!”
“Before selecting Factory Flooring Liquidators to install my floors, I visited three of the main flooring stores in the Carrollton area. All were significantly more expensive and none could meet our installation timeline. We only had two weeks from the day we ordered the floors to get them installed. We worked directly with Marin. He was very easy to do business with. He met us a the house, provided us the estimate and the timeline. We selected the Exotic Walnut, which was a beautiful floor. We installed almost 1,000 sq. feet of flooring,plus more than 300 feet of four-inch baseboards. Their installers were amazing!. They were fast, efficient and truly craftsman! They cleaned up extremely well when they finished the work and they were very friendly. They answered questions and installed all the flooring in one day and finished the baseboards by noon the second day. The floors look amazing!! And the baseboards just made the rooms pop! If you are looking for flooring. Don't stop after you visit the big stores. Keep on driving down I-35 and visit Marin at Factory Flooring Liquidators. He is easy to work with, does excellent work at extremely competitive prices. They also have”
“Wanted to replace the old carpet with the hardwood. I checked out Marin's Flooring Liquidators. He patiently showed me around,explained the choices & offered me a great price. He measured & ordered quickly and Installers did a great job. Excellent experience overall. Will definately recommend him.”
“i have been here several times for different things and have been pleased every time.Marin has provided us with excellent customer service. he's friendly, knowledgeable, and hard working.The guys they sent to install the hardwood floor were polite, careful and efficient. i always feel like they are interested in helping me get what i want and need at a very reasonable price. we will continue to work with them for future flooring needs.I highly recommend Factory Flooring Liquidators Carrollton TX.”
“We had carpet in the bedrooms and wood floors in the common living areas so we decided to get rid of the carpet and put in matching wood floors. We went to Marin and he gave us a very good deal. His men are fast and they made sure we had the wood acclimated properly first before installation. He not only gives the best pricing but he is a very accommodating man. Thank you!”
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