Superior Floors

Superior Floors operates as a flooring company in Coppell, Texas, and handles all types of flooring from entry level prices to higher end options in many styles and colors. The family owned business keeps a staff of over thirty installers to support same day appointments, shop at home visits and same day installation on select jobs. They have covered flooring needs since 2000 and list next day installs as a service option from their base at 101 Wrangler Dr. The company also maintains weekday office hours from nine to five at a related Lewisville address.

Customers report work on carpet replacements in homes where crews remove old material, set new carpet, move furniture back in place and clean the site. Property managers describe quick installs for occupied apartment units and make ready turns, with Eddie Wilson and Ethan Wilson noted for prewalking spaces before and after jobs. Builders in the Dallas area mention selections from many options along with responsive help on projects, while repeat clients cite work with Lorena, Trevor, Sky, Lisa, Marti, Micah, June and Ryan on both residential and multi unit flooring.

Reviewers point to timely responses, helpful communication and competitive pricing across years of service in the Dallas area. Staff handle both small home updates and larger apartment or builder needs, with installers described as on time and professional during occupied replacements. The company keeps consistent availability for property managers who need fast turnarounds and clear updates on progress.

They carry a Google rating of 4.5 from zero reviews there. Feedback highlights recurring points such as strong customer service from named staff, reliable quality on installs and attention to detail for both home owners and property teams.

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“I have used Superior Floors for almost 3 years and I can’t say enough about this, if I could give more than 5 Stars, I would. Every one of the sales reps is customer focused. I have loved working with Lorena, Trevor and Sky. They go out of their way at all costs to make me feel heard. The installers are happy, friendly and enjoy hearing they are doing a fabulous job. This is where its at too, the installers are the boots ensuring we get those amazing installations which in turn makes everyone happy! Keep up the amazing work Superior!”

“Eddie Wilson and Ethan Wilson are amazing! They prewalk our units and then walk them again once they are finished. The floors are always A-1”

“As a District Property Manager I’ve been working with superior floors for years and they always come through. I can’t say how many times they have saved us with quick installs, occupied replacements, or just the everyday make ready. I especially appreciate working with Lisa!!! She has the best customer service, she will find a way to make things happen, and she’s generally just an awesome person!! I recommend them to anyone and everyone with flooring needs. Thank you for all that you guys do!!”

“Friendly staff, they were quick to install in our home. The installation team was professional and did an excellent job. This will be the first of many other updates to our home. Thank you!! You've exceeded our expectations!!!”

“Great products, pricing and customer service. Our teams love working with with Marti!”

“I have used Superior Floors for my properties flooring needs for the last 7 years. Customer service is top notch. I cannot recommend them enough. Such a wonderful company, they have gone above and beyond for me.”

“Hands down one of the best flooring companies I've worked with. I met Kaitlyn at a networking event, and boy was she able to talk flooring! Extremely knowledgeable and well connected. She's not even in sales, but she was able to connect me with the right people within her company. I highly recommend Superior Floors. Kaitlyn, thank you for your time and willingness to help!”

“I really enjoyed working with Superior Floors as a property manager. Their team is attentive and helpful with getting any information needed. Micah and June have a great customer service mindset!”

“This is the company you want to work with when looking for that 5-star service experience!!! I’m so happy I came across Superior Floors during my search of flooring companies. 10/10 recommend to all of my friends and family. You can’t go wrong when working with Superior Floors.”

“Best place for estamets on flooring. Everyone from the vendors to the installers have great attitude and helpful with questions. Super recommend to come here.”

“They are professional and knowledgeable in every aspect of our replacement. The installers were super. They were very polite, worked hard and did a great job! Will continue to recommend!”

“This is a great flooring company! I have worked with others and I just can’t trade the personable and responsible work that is performed by superior. Lisa is amazing she is on top of everything that I need…. Flooring is very very nice and good quality..”

“Have been using superior floors for many years now im in property management and they seem to keep the quality and professionalism that there name is superior thank you guys for all your hard work dedication attention to detail and always being there for me when I have needed you the most shout out to Ryan you really came through for me recently and it is really appreciated I highly recommend this company for all your flooring needs they are competitive with pricing on time and always have done a good job”

“Superior floors does a wonderful job for us! Marti goes above an beyond to take care of all our needs.”

“Superior floors is great to work with as a builder in Dallas. Their team is always responsive and helpful with lots of option to choose from. Would highly recommend”

“Done business with them for over 10 years. Complaints are very few and are handled immediately. By far the best company I have seen around in my 25 plus years in the apartment indusrty”

“I love this company! The attention and customer service team is great! They respond within a timely manner and always have a great attitude:) I definitely recommend.”

“Awesome staff, they always come in clutch, Lorena Negrete best customer service also goes above and beyond”

“Superior is such a wonderful company! They're always so helpful and kind. Love doing business with them!”

“We LOVE the carpet. The installers were on time, they removed the furniture, removed the old carpet, installed the new carpet, replaced the furniture, and cleaned up. We couldn’t be happier!”