Marshburn's Flooring America
Flooring Installer · Humble, TX
About
Marshburn's Flooring America operates a flooring store in Humble, TX that stocks luxury vinyl, hardwood, carpet, laminate, tile, countertops, and window treatments while providing installation for all of it. The business is family owned and run with staff including Pat and Jody who meet customers at the store or come out to homes for measurements. They handle both residential replacements and smaller repair jobs across the local area and keep standard hours like 8:30 AM to 4:45 PM on Wednesdays.
Homeowners call them for LVP installs that replace old carpet, wood look tile jobs that include kitchen backsplash work, engineered hardwood in bedrooms and closets, and full refinishing after water leaks under tile. Installers named Miguel, Ashlyn, Carlos, Wayne, Roberto, and Gustavo move furniture, keep kitchens and bathrooms usable during the work, level subfloors, lay straight lines, and handle baseboards or plumbing tie ins when needed. Reviewers note the crews finish on time, cover surfaces as they go, and leave the house clean each day.
They answer calls the same day for measurements and often schedule installs within a week or even the next day. Pricing comes in competitive after they compare options in the showroom, and they adjust when shown other quotes. Communication stays clear from first visit through final cleanup, with staff explaining product specs and giving updates. The shop serves Humble and nearby spots, offers financing, and keeps a room visualizer plus guides for each flooring type.
Google shows 4.8 from 56 reviews with repeated notes on professional crews, daily cleanup, and honest service from a local family business. DIRT Score 4.4 from 56 reviews on Finds.
DIRT Score Breakdown
59 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“I highly recommend Marshburn’s Flooring! From the professionalism and competitive pricing to their flexibility and willingness to reasonably work with my specific needs, the entire experience was exceptional. The contractors were professional, punctual, neat, and delivered quality workmanship; which is always a big concern when getting work done on the house. They communicated well and ensured I was satisfied throughout the process. I’m highly satisfied!…not so sure about the pups. I’ve removed the comfort from their “throne”🤣”
“Marshburn Flooring just installed LVP in our home and it is beautiful! The process of choosing the flooring right down to the final clean up was an exceptional experience. Pat was very helpful in helping us choose the right product for our home and the communication was spot on. Our installer Miguel, was very thorough and communicated clearly throughout the process. They moved all of the heavy stuff and never left us without the use of the kitchen, bathrooms, and bedrooms. They covered things as necessary and cleaned up every day after they were done. Overall, we are very pleased and would highly recommend Marshburn Flooring for all of your flooring needs.”
“Jody was able to find a difficult builder product for our new home. The installation crew did a fantastic job as always. This is the 4th time we've used Marshburn's and we'll keep coming back.”
“Marshburn Flooring removed carpet and replaced with wood look tile and backsplash in the kitchen area. They were superb in their customer service, promptness and quality of work. Ashlyn, Miguel and Carlos were very pleasant and attentive. The installers were very patient, thorough, prompt everyday and made sure their work area was clean at the end of the day. They did an outstanding job. THANKS A BUNCH!!!!!!!!!!!!!!!!!!!!”
“Can’t say enough good things. Had a bunch of flooring and tile installed in our home. From the showroom to the install. Great experience.”
“Thank you Jody. Miguel and the other installers did a great job. The floors look beautiful and the service was top notch. I am more than pleased. Thanks again!!”
“I had a great experience with Marshburn's. The flooring/tile I picked for my home looks amazing and beautiful. Ashlyn was so helpful and patient. We did good. Thank you Jodie for helping me pick out the best color for the grout. All the contractors were amazing and very professional. Thank you, Miguel and Carlos for moving my furniture and laying out the tiles. Thank you, Wayne for the amazing base boards, so beautiful. Thank you, Roberto for the plumbing, bathroom toilets. Last but not least, thank you, Gustavo for painting the base boards and installing the door stops. This family owned business is the best. Professional and caring about their customers.”
“Amazing selection and their pricing is very competitive. We selected wood-look tile to replace carpet. The team cleaned up each day they were in our house and were very respectful of our furniture. They put everything back as well. They were very meticulous in getting it laid evenly, level and with straight lines. The painter (for the shoe molding and stair risers) was as equally meticulous. We are extremely happy not just with our floors, but the services provided by Marshburn’s. I’ve never experienced such a smooth floor installation!!! Highly recommend Marshburn’s Flooring.”
“I've hired Marshburn's for 2 different flooring jobs and they are top notch.”
“We replaced the carpet in our piano room, dining room, master bedroom and master closet with engineered hardwood. After searching several other flooring entities, Marshburn's Flooring was recommended by a neighbor. As soon as my husband visited their store, he called me to say we had found our vendor! Their prices are very competitive and they have an excellent selection of flooring. But more importantly, they are a local, family owned business with the best customer service we've ever encountered. We were so impressed with their knowledge and honesty and the lengths to which they went to ensure our satisfaction. They gave us an installation date and their courteous, professional installers showed up early that morning and completed the job in two days. We did have a couple of minor install concerns, but they were quickly resolved the following day! It's very satisfying to do business with honest, hard working people like the Marshburns who do what they say they'll do and stand behind their work and products. Our floors are BEAUTIFUL, and we couldn't be happier with the entire experience.”
“We just had LVT installed on the second floor of our house. Miguel (the installer for Marshburn’s) did an excellent job leveling and securing the subfloor (which had become a symphony of squeaks) and installing both the flooring and baseboards. The pricing was fair, the quality is high, and the service is outstanding. I highly recommend this family-owned business.”
“We had a tiny water leak from our icemaker which got underneath our red Satillo tile floor and left very bad stains. The impacted area was only about 150 sq ft but we needed to strip, polish and refinish our entire home (~3400 sq ft) for consistency. We met with several contractors to compare price, process, how long it would take, etc. We eventually chose Marshburns for a variety of reasons. They showed up promptly on the day and time promised. They originally estimated it would take 5 days but finished the job in 3! Their crews were impeccable. They handled all our furniture with care as well as our walls, floors, etc... The work they did was incredible! They did what they said they would, on time and on budget. At the end of each day they left our home spic and span clean. Our 20 year old floors look brand new. Dealing with everyone at Marshburns has been a phenomenal experience and I won't ever use another flooring company. Their attention to detail and their customer service is first rate. I highly recommend Marshburns Flooring America.”
“Great customer service and very knowledgeable staff. The installation crew was professional, quick, and very good. I somehow got a scratch on my laminate floor and Marshburn's sent the crew out the next day to replace the floor. It was included in their lifetime warranty so I did not pay anything. These are good, honest, hardworking people. Also, I was able to get better pricing once I showed them a competitors pricing. Highly recommend!”
“We flooded in May 2019 and in August we were finally able to consider flooring. I reached out to a lot of people to try and find a great company that had a wide selection of flooring. I found Marshburns! The first time I called to inquire when they could come out and measure, Pat answered the phone and said she would be right over. She was so sweet and knowledgeable and took the time to understand our concerns. After a couple of visits and bringing home several samples to determine if we liked the flooring, we were ready! Jody spent a lot of time explaining different specs on each flooring so we could make an informed decision. They were able to install carpet the NEXT day. After living on a concrete slab for over 4 months it was wonderful to have the nicest crew come in and install the softest carpet. Tomorrow they are installing our hardwood floors. This company is family owned and it shows. They made sure that we got what we needed at a price we could afford and floors that we love. I can’t say enough wonderful things about their customer service. They have a customer for life. Thank you!!!”
“These folks are wonderful. They tiled our entire house years ago, and the floors look great. They have even come back to repair damaged tiles and have kept the floor looking good.”
“I could not be happier with the entire process start to finish dealing with Marshburns. They came out almost immediately to measure the four rooms we wanted to replace carpet in. Then had a fantastic show room to pick from which we decided on tile that has the look of wood. It may not always be the case but from the time we picked out tile to the time product came in and install started was a week. Their crew were very careful in moving furniture both out and back into the room when finished. Lastly the workmanship is perfect. Don't just go to lowes or a big box brand store for this work. Instead go to a great local family owned business where you're more than just a number and a job. If there were more than 5 stars that what they would get from me.”
“We LOVE Marshburns flooring! We have been loyal customers since 2010. They did commercial grade carpet at our office and added a 2 inch padding. It's great! We just bought laminate for our new home from them. It is water resistant, not cold, and is very durable. They are a family business and have great customer service with speedy delivery of products! I would highly recommend them for your home or business! Love you Marshburn's!”
“Fantastic experience. Jody and his team have done several jobs for me and have always done a great job. Adrian came out and quickly, professionally and meticulously installed carpet in a small office for me. Very satisfied.”
“Marshburn's was a pleasure to work with for the installation of new laminate floors in our house. I worked directly with Pat Marshburn. She came out to my house, personally, for measurements on the same day I visited the store and had an estimate over to me early the next day. Upon agreeing to the estimate, the work was scheduled and carried out 2 days later...very quick turnaround for this type of work. The floors were installed in 3 rooms of our house so it was a medium-sized job. The contractors they used were very professional in terms of quality work. I'll be going back to Marshburn's when it's time to replace my upstairs flooring later this year.”
“High quality products, excellent service and professional installation. Thanks to Jody, Ashlynn, and Miguel. With so many choices of carpet out there you could be months trying to pick just one and still wonder if it's the right choice. I was too through looking for carpet, but my husband said, "let's try Marshburns." I told him to go and check it out. Then I realized, I just sent a man alone to pick out carpet (can you believe it?) When he got there, he called me on the phone and put me on speaker and said, "what was it you wanted? I said, " I don't want a cut pile. I want a beige carpet like a berber or one step away from a commercial grade, one that it stain proof and wears like iron." And just from that information, Jody knew exactly what carpet I would want and sent my husband home with a sample. I loved the sample, it checked off every box. To add to my surprise, the price was better than Home Depot or Lowe's for such high quality. It pays to buy from a well established business that employs knowledge personell with years of experience and a team of excellent installers. Our new carpet was installed today and its beautiful. It checked off every box! Note - get the pink p”
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