Floor Coverings International

Floor Coverings International handles flooring projects from San Marcos, Texas. Katie and Robert run the outfit and provide carpet, hardwood, tile, and luxury vinyl through a free in-home consultation process. They focus on Hill Country jobs that include stair runners, porch tiling, carpet stretching, and matching existing wood floors in home additions.

Customers have brought them in for last-minute carpet installs ahead of rental turnovers, overnight fixes after tenant damage, and bathroom carpeting done with squares for safety and looks. Ben secured discounts on Nourison carpet plus fast shipping and oversaw stair runner work that other crews turned down. Katie and Robert have walked homeowners through hardwood and tile choices, handled full carpet removal followed by new flooring, and finished porch tile jobs that came out better than expected.

They show up on time, finish many jobs in a single day, send quotes within an hour, and keep homeowners updated on schedules and material options. Crews clean up thoroughly after each install, work around tight timelines for property sales, and cover areas like Dripping Springs without pushing unnecessary upgrades. Reviewers mention clear communication from start to finish and prices that stayed in line with the original estimates.

Recurring comments cover the owners staying hands-on, solid craftsmanship on transitions and matching work, and reliable follow-through even on short-notice calls. The company holds a Google rating of 4.9 from 41 reviews. DIRT Score 4.7 from N reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“My experience with Ben and Floor Coverings International was exceptional. He was able to obtain significant discounts on the Nourison Carpet I desired including expedited shipping. Because of the design of the stair runner, other installers were reluctant to guarantee a high-end finished product. Ben assured me that his installers were highly skilled and could give me the finished product I desired They succeeded and Floor Coverings International gave me a finished product that exceeded my expectations with a competitive price that was guaranteed I highly recommend his flooring company.”

“I have never worked with a family owned business that takes care you you like family. From start to finish they help you through the process and explain everything. They are a very efficient company and have great people working for them. They got our floors done in one day. I would highly recommend them to anyone needing new floors.”

“I scheduled an installation with another company. They knew I wanted to get the carpet installed as soon as possible to get the house turned around and ready to rent. Two days before the scheduled installation date I cashed them to confirm and got no response until the day of the scheduled installation when they sent me a text to inform me they took on a larger project and would not be available to complete the installation as scheduled. I looked online and found Floor Coverings International. I told them about my predicament, we scheduled an installation for that Saturday. Thursday morning, before my scheduled installation, they contacted me and said they could do the install that day. I approved, and by the c end of the day the job was complete and I was able to get my house on the rental market sooner than expected. Katie at Floor Coverings International remained in contact with me during the entire process, she was professional and courteous and her level of service has made Floor Coverings International my go to company for any future flooring needs.”

“It is very unusual to have a company come in and actually do what they say. They’re gonna do and take pride in their work. We were fortunate enough to have international floors come in and fix our new floor in our old home. They done an excellent job I would highly recommend anybody. They have the care and expertise to handle exactly what you need.”

“It was a delightful experience working with Katie and Robert. They went out of their way to customize our bathroom carpeting using carpet squares so it is safe and aesthetically pleasing. We couldn't be happier!”

“They handled everything and in 1 day. Im very happy with the results. I'm going to invite them back to do my living room.”

“It was a good experience working with Floor Coverings International. A couple hiccups presented—scheduling got messed up because of an issue with the installer and we didn’t know for sure we’d get instal on the day we scheduled until about 2 hours before they arrived. We could have communicated better about our transition from bedrooms to hallway—we were expecting to have a transition strip from our vinyl plank in the hallway and they did a different tucked finish on the transition so we hadn’t installed the vinyl plank quite far enough which caused the carpet to show under the bedroom doors into the hallway which is unfortunate but ok, I guess. The carpet we chose is lovely and the estimate and choosing process went well. Robert went out of his way to get us exactly what we wanted and even had extra carpet square samples sent. The installers did a good job (as far as we can tell—no issues so far) overall we are pleased with the way it looks and feels.”

“We recently had a porch tiled by Floor Coverings International, and I am thrilled beyond my wildest expectations! Their talented team was dependable, on-time, and professional, and their work was first rate. I highly recommend them for any tiling job you might have!”

“On time, quality work, courteous workers. They even vacuumed thoroughly after. I needed carpet stretching in a large game room. Furthermore, I was interested in getting it done before guests arrive. This company delivered on all of it. I would use them again.”

“Katie and her team are simply amazing. Very professional, diligent, and incredible work with impeccable service. We had our carpet removed and new flooring installed and they were able to finish sooner than expected. Katie is the owner, extremely kind and provides such a positive experience. I would hire her team again for any flooring needs.”

“Katie and FCI are great to work with! From the consultation all the way to the project finale, she was consistent with communicating everything I needed to know! In our situation, we were offloading a property that needed to sell quick. I discussed this in my consultation with Katie, she understood our needs and helped us pick the best carpet samples to quote (& didn’t try to upsell me to carpet choices we didn’t need!!) We received our quotes within an hour and had the work done within a week. Highly recommend!”

“LIFE SAVERS! The Dripping Springs team could not have been more responsive, flexible, and accommodating. They saved us overnight from a tenant that destroyed carpets that would have held up our sale. They’ve earned a customer for life.”

“They spent time finding the matching wood flooring in the rest of our home. They always met each expectation of time of service, were efficient, professional and well supervised.”

“Great experience - Katie was really friendly and took the time to get to know about the vision we had for our home. After discussing more about what we wanted, she went to her van and came back with a few different samples from different price ranges and told us about the features and benefits of each one. It made choosing the right floor design a lot easier than I expected. The whole interaction left me feeling happy as a lark.”

“We have a great service experience with Robert and Katie. Distinctive characteristics were puntuality, advising on materials, payments as agreed, and courtesy. Floor installation was also great, no mess, just in time, very professional. I love my new floors. Thank you. Ana”

“F.C.I.covered a new, large addition we added to our home. They did a beautiful seamless job of matching the flooring that was already there with the new floor that they installed. You cannot tell where the old floor ended and the new floor began. They were skilled craftsmen who took pride in their work and kepi us informed throughout the installation. The cost was what we thought was more than reasonable.”

“FCI was excellent!! Thought i would just get a quote for the project I had in mind but the sales, price and easy flow of the whole experience made me just go ahead and get it done! We are so happy! It was scheduled sooner than originally planned, the installers were awesome, explaining things as well as the clean up and efficient, timely manner it was completed! Katie was so helpful from beginning to end..highly recommend!!”

“Floor Coverings International has proven to be a wonderful find. Both owners, Katie and Robert proved their value both professionally and in providing an entire hands on journey by helping me patiently select the many options for my hardwood and tile. Their crew specialist working for the company are very detailed and explained the process laying my beautiful floors. Thank you again Katie and Robert for your patience and kindness that not only showed your passion, but also your commitment for your company and clients.”

“Absolutely thrilled with the craftsmanship from Floor Coverings International. Katie helped us with a very last minute, tight timeline project that was incredibly reasonable in price, and above and beyond in service. I am so lucky to have found a contractor that genuinely cares about a project and is as detail oriented as we are.”

“I’ve had to work with numerous flooring companies in the past, and let me say, this has been the absolutely most pleasant company that one could ever hope to work with. Top notch professionalism!! Lots of options to choose from! And the owners were super knowledgeable and accommodating! You can always tell when a business takes true pride in their work and this one 100% does! It receives my highest recommendation!!!!”