Carpet Now - Southlake Carpet Installation

Carpet Now handles flooring work out of Southlake, TX. They focus on carpet installation for homes in the area. James handles estimates and planning with customers, while crews led by Rodrigo, Jerry, and others carry out the installs. Chuck also steps in on bids and checks during the process. The company works on both new carpet and special order jobs, moving and resetting furniture as part of each project.

Homeowners call them for full carpet replacements in bedrooms, upstairs areas, and whole homes. Reviewers describe jobs where crews removed old flooring, laid new carpet with a thicker pad, and finished in one day even when short a man. They fixed squeaky stairs before laying carpet in one case and worked around toddlers without issues. Furniture like china cabinets and pianos got moved and put back exactly, and the finished carpet came out flat with clean edges. Several jobs involved quick scheduling after multiple estimates from other outfits.

They respond fast to calls and set jobs within a couple days. James stays in touch on changes to plans and color choices, while installers show up on time and keep the site clean at the end of each day. Pricing came in at about half what other bids quoted, and they handled special orders without extra delays. Work stays local to Southlake homes, with crews finishing upstairs sections in a day and a half when they said up to two.

All reviews give five stars for the same points: clear talk from the start, careful handling of belongings, and solid results on the carpet itself. The 141 reviews keep coming back to fast timelines, tidy cleanup, and crews that stick with the job until it meets the mark. DIRT Score 4.9 from 141 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I am so impressed with my experience. From the start, Chuck came in with immediate expertise and a reasonable price. The day of the job, the crew team led by Jerry immediately put me at ease and got to work - finishing the job in the same day as promised AND missing a teammate who was on vacation. They had no problem moving and reconstructing furniture exactly in the place where they originally were around my home- and the carpet itself looks spectacular.”

“I had a carpet installation by CarpetNow southlake recently, and I am highly satisfied with the results. I must first acknowledge James for his excellent communication, which ensured the scheduling and planning process was smooth and hassle-free. Rodrigo and his partner on the install were notably efficient and hard-working, completing the installation quickly and with excellent attention detail. The finished carpet looks amazing and is clearly a high-quality installation. I would certainly recommend Carpet Now, and rate their overall service a 10 out of 10.”

“We had a wonderful experience with this company! The installers were polite, clean, and fast. The new carpet looks wonderful, and we are very pleased. I would highly recommend them to those looking for new carpet. We did a second estimate, but Carpet Now was almost half the amount! So it is very good quality for the money. They were all so very careful in moving my china cabinet and my piano, and that was greatly appreciated.”

“Cannot say enough positive things about our experience with Carpet One. Had four estimates before them, and they were the only ones [James] to listen and actually make recommendations for our best options. They were informative, available and reassuring from start to finish. Had the installers in yesterday and they were on time and worked diligently all day. Cleaned up after they were done and walked through to make sure everything was done to our standards. I would highly recommend CarpetOne to anyone even thinking about replacing or getting new floors in the future - I promise you - you will not be disappointed!! Thank you to everyone at CarpetOne we love our beautiful new carpet!!!”

“The FIVE star reviews are deserved! Rodrigo and his partner were on time, careful with the furnishings and left the job very clean. They even helped me move our heavy litter delivery from the porch! Awesome service during the selection process also. Thank you!”

“Best carpet job ever! Jerry and his partner were on time and did one heck of a job. The carpet looks beautiful. They walked around with me before and after the job and Chuck checked in with me throughout the decision process. I couldn’t be happier. THANK YOU!!!”

“Carpet Now was absolutely fantastic from start to finish! From the initial bid to the final install and clean up, the entire process was seamless and professional. Their team arrived on time, communicated clearly, and delivered exceptional workmanship. The attention to detail and quality of the installation exceeded my expectations, and they left the space spotless when they were done. It’s rare to find a company that combines professionalism, efficiency, and craftsmanship so well. I highly recommend Carpet Now to anyone looking for top-quality carpet installation and outstanding service!”

“We are happy of the result! they are fast and They did a great job installing our carpet!! Clean and professionals.. very highly recommended!!!”

“James was very easy to work with and accommodating as we played Tetris with our bedrooms. He was very patient with us as we changed plans several times. Rodrigo and team did a great job with installation. Love the new carpet!”

“James was extremely attentive, professional and knowledgable. He suggested the perfect color for my home. The installers were on time, kind and finished the same day. I couldn't be happier.”

“James and his crew did a fantastic job with installing our carpet. Very friendly, on time, flexible, and Octavio and Angel were amazing installing it, while James was stellar at coordinating the project. The installation looks amazing with no hiccups. They deserve all the business in the world. We even had a special order carpet and they handled ordering it, clear communication and scheduling and delivered what we wanted. Thank you guys for everything. I highly recommend this company!”

“Miguel and his crew did an amazing job carpeting our new home! All done in one day. They checked with me to confirm exactly where I wanted the edges and did it perfectly.”

“Best home improvement experience! Robert was quick to communicate, prompt, and knowledgable. Rodrigo and his team came on time, were professional and thorough. Rodrigo even tightened up our squeaky stairs before laying the carpet. They went above and beyond. I highly recommend!”

“We had such a great experience with Carpet Now! James was incredibly knowledgeable about everything carpet-related and personable right from the start. He guided us in choosing the perfect option for our home, and we couldn’t be happier with it. On installation day, the crew arrived on time, worked efficiently, and the whole process was seamless. They finished our entire upstairs in just a day and a half (even though they had said it could take up to two). We’d definitely use them again!”

“James Boyd was awesome! He was very knowledgeable and provided exceptional service. He helped me make a decision on what type/color carpet to buy. He was patient and did not pressure me to make a quick decision. He returned my calls promptly and answered all of my questions/concerns. He assured me that everything would go efficiently and went out of his way to be transparent in his communication with me. In addition, the installer, Rodrigo was also awesome. He and his team did an extraordinary job installing the carpet in my home. They worked tirelessly to make sure that I was satisfied. They did a fantastic job and I would recommend Carpet Now to anyone interested in exemplary service from start to finish. Their positive customer experience, affordable pricing and outstanding work makes them a company that stands out above the rest.”

“Our experience could not have been better. From the moment James walked through our door until the carpet layers walked out, we could not have been treated better. We LOVE our carpet and the pad makes all the difference just like James said it would. HIGHLY RECOMMEND!!!”

“Second time in 3 months to use personally. With an unexpected move Carpet Now took care of both of our homes. As always they were timely, meticulous and clean offering great products. Highly recommend!”

“Chuck was a terrific in helping me find a beautiful carpet within my budget to sell my home. Communication was excellent with instructions on how to prepare for installation day. Scheduling was easy. Jerry and his crew were professional and did an thorough job moving and replacing the furniture and putting in the carpet. They vacuumed and cleaned the areas where they worked. I highly recommend Carpet Now.”

“James was extremely professional and informative , the entire process was a breeze , scheduled within a couple of days and the installation crew was fantastic. They did a great job and clean was perfect. Will use them again in the future. Buy with confidence.”

“The carpet looks and feels amazing. I'm really glad we opted for the nicer pad. My small children *love* the new carpet. It is also way quieter than the hard floors we had before which is nice because our kids are loud. As for the install, they kept at it till they got it right. The installers were also very gracious working around our very curious toddlers.”