Lone Star Floors & Lighting - Sugar Land

Lone Star Floors & Lighting operates out of Sugar Land as a family owned flooring business that started in 1988. Imad and Ziad run the place along with Terry Mansour. They supply and install carpet, tile, hardwood, laminate, area rugs and natural stone. The crew also takes on kitchen and bathroom work that includes countertops, backsplashes, vanities, showers and tub conversions plus some lighting and grill setups.

Homeowners call them for full floor replacements across upstairs and downstairs plus stairs, master bath overhauls that swap tubs for showers, and kitchen countertop jobs with matching backsplashes. Reviewers name Terry, Ziad, Imad, Ammar and Mohamed for walking through options like luxury vinyl tile in oyster tones or affordable shower materials, then finishing the work so it fits the house and stays on schedule. One project covered 1829 square feet and came out looking better than expected while another fixed water spots and added closet work during the same visit.

The team answers calls at 281-564-1345, gives quotes that stay transparent with no added charges, and keeps customers updated on arrival times and daily progress. They clean up each day, show up when promised, and handle jobs in Cinco Ranch, Memorial and nearby spots around Sugar Land. All inclusive pricing covers materials and labor so the bill matches what was discussed up front.

Most feedback highlights the staff knowledge, clean job sites and solid results that hold up over time, though a couple notes mention return policy issues on unused supplies. DIRT Score 4.5 from 145 reviews on Finds.

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“My family has completed four major projects with Lone Star Floors & Lighting, and each experience has been consistently excellent. Mohamed has always provided fair, accurate quotes and exceptional service. The range of flooring options is extensive, and the team took the time to walk me through each choice to ensure I selected the best fit for my home. Between my sister’s two homes in Cinco Ranch, our mother’s townhouse in Memorial, and now my own project, we’ve seen firsthand the quality and professionalism Lone Star delivers. For my home, which is 1,829 square feet, I selected a luxury vinyl tile—Uniclic Casper - in what I would describe as an oyster tone, and the results exceeded expectations. Scheduling was seamless and tailored to my availability. Hassan and his team arrived promptly as promised, even calling ahead each morning to confirm timing. They handled all furnishings with great care and demonstrated a high level of professionalism from start to finish. Their workflow was efficient and well-coordinated, operating like a finely tuned machine. Originally scheduled for Friday, Saturday, and Monday, the team requested to extend work into Sunday with my approval. By late ”

“what makes a great restaurant is one as you go back over and over again that’s the way I feel about long star floor and lighting. I wanted to change the flooring upstairs in my house and I was concerned with the timing and Terry and his staff at Lone Star Floors made the process very smooth and they did a great job. They did such a great time and in three days cleaned up every day as they were going. I decided to do the upstairs bathroom to change a tub to a stand up shower and then that led to doing the master bathroom and I cannot tell you how thankful for the great that the job that they did it was actually fantastic. I highly recommend this company, certain things I like about Lone Star Floors is you know exactly what’s gonna be done that day. They keep you updated on what’s gonna happen who’s coming to your house , every day the house was left in a presentable way. They always got rid of the trash they clean every day. I was very satisfied with the price because i got a second bid for the same work lone Star was thousands of dollars cheaper and did such a great job i can’t happier, It’s nice to be able to go one place and my wife picked everything in one location. My house is ”

“Ziad did a fantastic job on my bathroom. I had my shower, tub and flooring replaced in my master bath. He helped me choose beautiful materials I could afford and I couldn't be happier. Lone Star Flooring will also be replacing my bathroom cabinets and counter in the future when I can afford it. The guys who run the place are all wonderful people and they definitely handle more than just flooring. Highly recommend.”

“Lone Star Floors just completed renovation of my kitchen countertop and backsplash, entire master bathroom and replaced all floors except the kitchen. I was nervous going into this project since I've had work done before and it did not go well, however Lone Star Floors was amazing! Terry was my first contact and I immediately felt comfortable. He came by a few times to look at the work, and there was also an operations manager who came by most days just to check in, take a look at the work, and make sure things were running smoothly. Before the project began, Terry called and gave me several dates and times contractors would arrive at my home and what work they would be doing. He continued to keep me updated all along the way. Every contractor who came to work on my home was as punctual as possible, worked crazy hard all day long, and every single bit of work they did was done perfectly. They even cleaned up at the end of each day. Everyone single person was kind and considerate, which was very important to me. There is absolutely no way I could be any happier with how this all went, and how well the work was done. I had decided with this renovation I was going to get the ”

“Lone Star Flooring & Lighting exceeded my expectations from start to finish. The staff was incredibly helpful, knowledgeable, and patient in helping me choose the perfect flooring and lighting for my space. The quality of their products is top-tier, and the service was professional and efficient. Everything turned out better than I imagined. I highly recommend Lone Star Flooring & Lighting to anyone looking to upgrade their home or business”

“Great run store! They have a large selection of floor material and the staff are very knowledgeable. Imad and Ziad are great, and really take the time to make sure you are getting the exact flooring and lighting you need! Extremely professional as well with their installation crew. Highly recommend for anyone looking into their next renovation!”

“My wife and I were very IMPRESSED with the sales and installation experience at Lone Star Flooring. We replaced all our downstairs and upstairs floor including the stairs. The floor is absolutely gorgeous and the work was done right! Take a look at the pics ! We are very happy with the new look of our home. We certainly felt Customer satisfaction was a top priority. Definitely will be back for more. 😀 Thank you to the entire team at Lone Star!”

“Completed another successful remodeling project with Lone Star Floors. Ziad was amazing and provided excellent service. He is very professional and courteaous and diligently answered all our questions. Project was completed on time. Pricing was transparent with no surprises. They even incorporated some last minute changes. Very happy with the results. Will definitely work with them again. Highly recommended!”

“Lone Star flooring is a wonderful family flooring store. I recommend Lone Star flooring to meet all your flooring needs. I met with Terry Mansour before moving into our new home. I wanted to match the wood floors that were already there of 10 years, and he searched and found the same ones. They look awesome and I love them. He went out of his way to make sure everything was perfect and explained everything to me. I highly recommended Lone star and Terry! Thank you Jacqueline Sipos”

“Lonestar floors provided an extra ordinary service! I really liked how timely things were done. All the work was fluent, efficient and most importantly precise and perfect! Ammar was very helpful and timely responsive! I highly recommend those guys for kitchen and floor remodeling! Ok so i have an update on their work. They have done a fantastic job remodeling our bathrooms! The team was very professional. Both Ammar and Imad were on top of things. Final work is a piece of art!”

“I am completely satisfied and thrilled with our new laminate flooring because the entire process was quick and smooth. I love their all-inclusive pricing and felt their strong commitment to customer satisfaction.”

“I had a great experience working with Lone Star Floors and Lighting! Emad was awesome. He was extremely helpful. We stayed in constant communication from start to finish on our project. They were priced very fairly. All scheduled appointments were met with punctuality and professionalism. The products they offer are high quality materials. Lone Star Floors and Lighting is a company I recommend highly.”

“Ziad and his crew did a fantastic job on our bath room remodel. He worked very well with my wife and daughter on choosing the paint colors, floor and wall tile selections, the lighting (which was extensive), the new cabinetry and hardware, the cabinet sinks, fixtures and tops, the glass shower enclosure and tub, and related fixtures including the ceiling fan. The workmanship is all excellent. He and his crew were always on time and completed the work as promised. In addition his crew redid our master bedroom closets, repaired three water damaged spots in our homes ceiling, and a seam in our granite kitchen counter top. I highly recommend Lone Star Flooring and would be more than willing to vouch for just how good they are.”

“Lone Star Floors and Lighting did a master bath remodel for us in December 2024, and we were thrilled with how it turned out. Zee did a great job helping us figure out the best options for shower and bath, advising on materials, lighting and mirrors. The crew that came in to do the demo were excellent, all very nice, cleaned up everything, not leaving any mess behind. The painting crew and the crew who installed the tile, flooring shower were all super friendly, respectful and professional. The plumber and electrician also could not have been nicer, and they provided quality work and also cleaned up everything upon completion. We are very happy and satisfied with the job Lone Star did on the remodel for us and they completed the project on time! I would highly recommend them for a bathroom remodel, they made it a smooth and easy process.”

“Lone Star Flooring did an amazing job with my floors. The team was professional, on time, and very detail oriented. They helped me choose the right flooring, answered all my questions, and delivered exactly what they promised. The final result looks perfect. Highly recommended!”

“Placed an order for wood for my son's room a month ago. Lone Star Floors said I would need a 5 gallon pail of glue (approximately $120.00) My workers advised against using glue because if a part of the floor needed to be replaced, then it would ALL have to come out! I called today to advise that I would be bringing the UNOPENED pail of glue back and SAM said they CANNOT take those kinds of things back. You're better off going somewhere else like Floor & Decor, where they are more reasonable and customer friendly! DON'T SHOP HERE!!!!!!!”

“The owners Imad and Ziad are very knowledgeable and help making your buying experience easy and simple. They are not pushy they will help you make the right decisions ,the cheapest prices for your money ,lone star been in business over 35yrs I was referred and stayed a regular customer and referred at least 100 customers.”

“This place is trash. No customer service. No one in store when I stopped by today. The vibe seems like they are doing me a favor”

“Terry was so helpful and my counters are beautiful! Install was fast and they look fantastic.”

“Incredible customer service. I asked for a very specific design and wanted it done ASAP. They got it done for me with no problems or issues and gave me a great price as well!”