5 Star Floors

5 Star Floors handles flooring work out of Tomball, TX with additional locations in Pearland, Humble, League City, and Mont Belvieu. They stock and install carpet, hardwood, laminate, tile, luxury vinyl, waterproof options, natural stone, and related products for homes. Their services cover residential installation, shop at home visits, and some kitchen and bathroom remodeling jobs that tie into flooring changes.

Homeowners describe jobs such as full downstairs SPC installs finished in two days, hardwood across living rooms, dining rooms, bedrooms, and studies completed in the same short window with old material removal and furniture handling included. Crews managed tricky staircase landings on den projects, matched existing nine-year-old engineered wood on bedroom and closet replacements, laid carpet throughout upstairs areas, and handled kitchen tile tear-outs plus patio tile work. Michelle walked customers through samples at the store and home until the right color and product clicked. Arturo and his crew earned praise for precise installs, while Tom handled quick measurements and quotes, and Jose Luis covered painting touch-ups alongside the flooring.

They respond to calls promptly, set up orders over the phone, and adjust around busy household schedules. Quotes came in lower than other companies for the same materials, with projects wrapping in five days instead of the ten days some competitors quoted. Installers protected walls, baseboards, and large furniture with plastic, kept jobs tidy, showed up on time, and finished everything from prep through final cleanup without damage. Work covers the Houston area suburbs and stays within normal business hours.

Google shows a 4.7 rating across 30 reviews, with repeated notes on speed, competitive pricing, clean results, and staff who stay in touch. DIRT Score 4 from 30 reviews on Finds.

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“I recently had hardwood floors installed in my living room, dining room, master bedroom and study. The price was very competitive and the installation took only two days including moving furniture, tearing out the old flooring, prepping/floating, installing the new flooring and replacing the furniture. The floors look great and I’d recommend them 5 Star Floors.”

“We have used 5 star floors over and over and they continue to deliver. Our most recent project was our stairs and upstairs den. The crew was fast, professional and navigated a tricky staircase landing with ease. It’s easy to provide a recommendation and 5 star review.”

“We had 5 Star Floors in Tomball install SPC flooring in our home and we had a great experience. Michelle was extremely helpful and answered all our questions throughout the process of taking samples from the store to our home until we found the right color/product. The installation crew was great! Courteous and very professional--they installed our entire downstairs in 2 days and did a fantastic job. We would definitely recommend 5 Star Floors.”

“5 Start Floor team is awesome, since my first visit to the store Michelle was so nice and give the explanations and she answered to me all the questions, then the team that installed the floor (Arturo and his team, they are masters, they are artist, and of course Mr. Jose Luis that painted all the house and his crew they are amazing they covered everything before paint. It was a great experience worked with them . 1,000% recommended”

“We have used 5 Star Floors for our hardwood in the master and tile on our patio. They are efficient easy to work with competitively priced and honest. I have no hesitation in recommending them and will use them again!”

“I can’t say enough good things about 5 Star Floors. I received several quotes. The one from 5 Star Floors was very competitive. In fact, for the exact same product the quote was considerably less than a well-known flooring company. Other companies also told me that the project would take ten days. It ended up only taking five with 5 Star Floors. The crew was extremely tidy and fast. I couldn’t be happier with the end result.”

“Friendly, knowledgeable folks at Five Star. They kept us updated on the order and scheduling and did a very nice job with the installation. Very happy with the quality of carpet and the installation. Highly recommend!”

“Five Star selection and Five Star plus installation. It was hard work on my part prepping for the installers since we got our entire downstairs redone with glue down engineered hardwood, but I couldn’t be happier with the results. They protected all the large furniture and cabinetry with plastic and there wasn’t a mark on the walls or elsewhere. They leveled the slab foundation and then laid the hardwood flooring with incredible skill and craftsmanship. The new shoe molding matches better than the old molding. I’m sure we will use Five Star to put the same hardwood upstairs, and of course, I would recommend Five Star to everyone. Thanks for such a wonderful job!!! Update: We liked the wood floors downstairs so much that we had them install the same hardwood upstairs. I can't overstate how good the installation was on both the upstairs and downstairs. The installers were true craftsman, they cleaned up at the end of each day, and left the house as clean as you could possibly hope. Five Stars for this flooring company!!!”

“We worked with 5 Star Flooring to update all of the carpet in our home. The process was quick and we were supported through every step. From the very beginning, we were shown all of the different options in carpet and padding. The samples we took home made choosing the color that worked best in our home very easy. They worked with our busy schedules to order over the phone and even set up delivery too. We were pleased with the installer and his team. Overall, this was an excellent experience. We would use them again for any of our flooring needs!”

“I used 5 Star Floors for my flooring and patio project, and I couldn't be happier with the results. From start to finish, their service was exceptional. They promptly ordered and obtained all the necessary materials, ensuring a smooth and efficient process. The installation was completed in a timely fashion, and their attention to detail was evident in the clean and professional job they did. Not only did 5 Star Floors deliver on their promises, but they also went above and beyond. They were punctual, showing up on time for every service appointment, and completing the job all the way to the end. They even arranged for a talented painter to handle the final touch-ups, ensuring a flawless finish. The level of professionalism and dedication demonstrated by the team at 5 Star Floors is truly commendable. I highly recommend their services to anyone in need of flooring or patio installations!”

“We had a great experience and love our new carpet! They were very easy to work with and everything was done on time. They also were a lot more affordable than the other flooring companies we went to. I will for sure recommend them to friends.”

“Update: After getting carpet from 5 Star a couple years ago, I now decided to replace the tile in my kitchen. Yet again the service was amazing. Everything went perfect from picking out the tile I wanted to the measurements, and then came the tear out and replacement. The crew was very efficient and did a great job. Next will be my bathroom tiles and I will definitely be using 5 star for that as well. I couldn’t be happier with the results. I had unusual circumstances and they did their best to accommodate. I wanted carpet throughout my upstairs and other spots around the house. I met with Amelia and we talked several times. She knew exactly what I was looking for. Then the installation went great and the outcome looks amazing.”

“I was very happy from the moment I walk in to look at my carpet choices. Everyone one was very helpful, from the beginning in assisting me with carpet choices and prices, to Tom showing up a few minutes before our scheduled appointment. Tom was very quick and measuring my rooms then gave me a quote. In addition, their installers where on time, friendly. There was absolutely no damage to my walls or baseboards. I would definitely use them again.”

“I just wanted to take a minute to let you know how satisfied we are with the work that was completed. The crew showed up around 9:30AM and got to work prepping and setting up their work area. The crew kept growing throughout the day until I lost count of how many were working. I can tell you that it was well organized, the workers were happy, singing and working diligently until the project was completed. The crew was professional, kind, courteous and very skilled. In the future when I want to complete the rest of my house, I can promise 5 Star Flooring will be my first call. Thank you again and please let your crew know how much we appreciate them getting quality work done as quickly as they did.”

“No pressure sale, had appraisal in 1 day, signed the deal and had product delivered early at my request. The actual install was quicker than anticipated, all large furniture had been removed and replaced following the install by the installers. All work completed on our schedule with our needs. Was a very good good experience. Would use them again. Tim G.”

“We replaced the carpet in the primary bedroom and closet with engineered wood. We had to match it with existing engineered wood that is 9 years old (no known manufacturer or model). We found a near perfect match from 5 Star avaialable inventory. The contractors were courteous, took safety precautions and performed quality work. We were extremely pleased with the result. We will definitely use again.”

“Just had our stairs recarpeted and they did a great job. The staff is very friendly and easy to work with.”

“Beautiful showroom, excellent customer service! I highly recommend this business if you are looking to get your floors redone, for the home you live in or the house you are trying to sell, this is the place!”

“Amazing work. The crew was awesome and very respectful of our property. Everything turned out just perfect. Would highly recommend this location.”

“Excellent work performed. We are very pleased and plan to use Five Star Floors for our upcoming projects.”