Diaz Carpets and More

Diaz Carpets and More runs as a family owned flooring outfit in El Paso that takes on both commercial and residential work. They handle carpet, hardwood, tile, laminate, vinyl tile, VCT and red carpet runners with binding. Mr. Diaz oversees the operation while Michelle handles estimates and selections for many customers. The business lists services that cover full replacements as well as smaller custom jobs like bound rugs.

Reviewers describe carpet removal and new installs in offices and two story homes, often finished in a single day. They mention tile work on master bedrooms and fireplaces that turned plain spaces into resort style rooms. Vinyl and LVT jobs came in on budget after Michelle walked through options during evenings or weekends. VCT replacements in offices produced clean results with quick turnaround. Install crews named Carlos, Jesus and Luis handled vinyl and carpet jobs that left customers satisfied with the fit and finish. One custom area rug job involved precise measurements followed by edge binding and on site placement.

The crew shows up on time for scheduled dates including Saturdays and stays responsive through the full process. Michelle stays available to answer questions and adjust plans without pushing extra costs. Pricing comes across as competitive and fair in multiple accounts. Work stays clean with crews that keep the site orderly during removal and install. Service covers the greater El Paso area with crews that return quickly for small fixes when needed.

Customers keep noting the same points across jobs: solid workmanship, crews that finish on schedule and Michelle guiding the details. Google shows 4.9 from 53 reviews with most giving top marks for the same reasons. DIRT Score 4.5 from 20 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Mr. Diaz and staff were very friendly and very reasonable. I highly recommend this business for all your flooring needs. Diaz carpets is the only business I continue to trust.”

“They replaced my office carpet. Excellent workmanship and the crew was prompt, professional, and efficient. Highly recommended!!! Great prices ❤️”

“Diaz Carpets and More did an excellent job on tiling my master bedroom and fireplace. Michelle was extremely helpful and patient with all of my requests and changes. I highly recommend them. They turned my master bedroom into a resort style suite. 👍🏼👍🏼👍🏼👍🏼👍🏼😀💗”

“We have used other flooring companies before, and hands down Diaz Carpets have been the best. Michelle was amazing, so patient with us, helping us find the perfect LVT within our budget. She not only was patient but was available late nights and even weekends. She went above and beyond to help make sure we had all the answer to make the best decision. The install was smooth and done in a timely manner. 10/10 would recommend this company and especially Michelle!”

“We got vinyl flooring and carpet install this week. They did a great job very satisfied with their work. Their team of Carlos and Jesus and Luis were efficient and professional and really nice guys. Michelle I want to say was great giving estimate and making everything run smooth. I would recommend Diaz Carpet and More to the greater El Paso area please call on them for your flooring needs Thank you. To all”

“Diaz Carpets have a gem in the installation employees! They were fast professional and very very good at installing. We are highly pleased w the installation and the look of our new carpet. Thank you so much! We plan to use Diaz Carpets again, when we replace our laminate flooring, sometime after May. Highly recommend!”

“We have used Diaz Carpets & More multiple times at my place of work (Language Plus here in El Paso): first for a rug for a convention we attended, and secondly for new carpet and flooring at our school. Both experiences were excellent! Michelle and Mr. Diaz were there to guide us through the process, making solid recommendations and investing time to ensure the final products matched our needs. Don't hesitate to use them for your flooring needs!”

“Diaz Carpets and More replaced the old VCT floor we had at our office. The result was simply spectacular. Installation was completed quick and with attention to detail. I totally recommend their services to anyone looking to replace or renew not only carpet but floors!”

“In my own small business, I work with clients that have flooring needs often. When that happens, I always refer them to Michelle at Diaz Carpets and More. She takes her time, goes the extra mile, and can handle clients who need a special, gentle touch. If I'm going to put my own reputation on the line to refer someone, they have to be the best, and I get that with Michelle and Diaz Carpets and More. Give them a call - you won't be disappointed.”

“Our company Lariat Restoration has used Diaz carpets on many occasions and we have always been pleased by the professionalism, timeliness and fair pricing. Diaz Carpets always makes us look good and we highly recommend them.”

“I 100% recommend Diaz Carpets! Very professional and great work. They removed and installed my carpet in my 2 story house in 1 day! My carpet never looked any better.”

“I had a custom cut area rug made recently by Diaz Carpets for my living room. They came to get precise measurements and installed after binding the edges. They do amazing work and the customer service and quality were both excellent.”

“Absolutely love this place! Great service all across the board.”

“I can’t say enough good things about this company, they are professional, prompt and friendly. Their prices were competitive. I was blown away with how timely and responsive these guys were that I actually turned down a lower quote with a different company because It was worth it to me to pay a little extra for reliability. Ivette who handles the billing is a doll! The installers were always on time and very polite. I did notice a small flaw with the flooring a couple days after the install and they came back and had it fixed before the end of the week. I am in the process of remodeling my home and will definitely be coming back to these guys for projects in the future. Overall, a reliable and ethical company!”

“Mr Diaz installed 4 pergolas as well as three bars and also tiled the patio. He and his crew were very polite, clean and very professional. The shading we have now has helped especially during these hot El Paso summers. We love our backyard addition. We highly recommend Diaz Carpets and More.”

“Highly recommend for your carpet/flooring needs!! We received the best customer service from Michelle who was quick to get us set up and willing to wok with our schedule to the installer who was professional, clean, worked fast and overall did an exceptional job.”

“Highly, highly recommend!!! They have installed flooring on two of my rooms in my house and it looks amazing!!! Can’t wait for them to finish installing flooring on the rest of my home!!! Anyone looking for floor installation, Diaz Carpet are the ones you want to call!!!”

“Very professional gentleman (Mr. Diaz). We scheduled our installation on a Saturday since my spouse and I both work from home Mon-Fri. They showed up on time like they said and installed the carpets in 4 bedrooms in one day, just like they told us they would. I will recommend to all my family and friends.”

“I can't say enough about how happy we are with the removal of old carpet and install of Luxury Vinyl Flooring in my Father's room. It was a small job, but Michelle was able to fit us in and get the job done quickly and professionally. Thank You! I am looking forward to more flooring projects in the future with you.”

“Michelle and her team did an outstanding job at our home. Extremely trustworthy, professional, clean and fast! On top of high quality products and service at very competitive pricing. 100% recommended. Will be returning for any and all future work.”