Flooring Direct
Flooring Installer · Plano, TX
About
Flooring Direct runs a flooring business out of Plano, Texas. They handle hardwood, tile, waterproof vinyl, carpet and laminate installs across the DFW area. The company sets up free in-home estimates and brings samples right to the house so customers can pick materials on site. They also list countertops among their services and keep a shop-at-home option for people who want to see everything without leaving home.
Homeowners call them for full room replacements like turning carpet into vinyl or LVP in bedrooms, closets, stairs and game rooms. Reviewers name installers such as Javier, Octavio, Joe, Daniel and Felipe for jobs that finished in one or two days. The crews moved furniture out and back in place, worked around custom baseboards without damage and left the house clean with their own vacuum. Several people had three floors done at once and noted the new surfaces matched existing rooms without extra transitions.
They book estimates fast and keep customers updated on timing from the first visit through completion. Sales staff like Ric, Brian and Paul lay out options plainly, stay flexible on schedules and give straight answers on cost. Install teams arrive on time, explain each step and handle the old material haul-away. The same crews return for follow-up work in the same houses, and the company covers the broader DFW region with phone or text scheduling.
Customers give them a 4.9 rating on Google from 233 reviews. The same points come up again and again: quick scheduling, clean job sites, careful furniture handling and floors that look good long after the crew leaves. DIRT Score 4.8 from 233 reviews on Finds.
DIRT Score Breakdown
233 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“I had a great experience from start to finish with flooring direct. I was ready to make a change and go towards more carpeted surfaces in my house and give my feet a break. Jessica brought beautiful samples and helped me decide on the perfect color for my remodel. The installation was fast but well done and I appreciated them moving the furniture and putting it back as well!”
“When I tell you Im in love with my new upgraded flooring, BELIEVE me!!! I had new flooring installed for my Primary Suite/Closet, Downstairs Bedroom/closet, Stairs, and Game room area and they did an AMAZING job! I was so concerned about my baseboards (because they’re custom), but the these guys handled them with care and put them back FLAWLESSLY! Look, Im a Realtor and I will only be sending my clients to Flooring Direct for all their Flooring needs! If you’re in the DFW area and need a Professional Realtor that is a MASTER negotiator… Make sure you GOOGLE me and let #YourProfessionalHomeGirl take care of you!!!😘 Thank you again Flooring Direct! See you next year for upstairs project (new flooring in upstairs bedrooms)!✌🏾”
“I had a great experience with Flooring Direct. From the sales to installation it was all good! The installers were quick, clean, and the did a fantastic job. Our carpet looks amazing. Would recommend this company again and again.”
“Great job done by the team at Flooring Direct. Worked with Scott and his team closely through the entire project. Highly recommend this team for any of your flooring needs. Thanks Flooring Direct.”
“The whole process with Flooring Direct was easy and professional! They were very transparent on price and what goes into the project. We had 3 floors replaced and they were very efficient & timely as well as great communication before, during and completion of the project. The installers were on time and got straight to work, very friendly and easy to work with. I would definitely go back for other flooring needs and would highly recommend Flooring Direct to others looking for new or replacement floors. Before photos (carpet) and after photos (vinyl). We are so happy with the end product.”
“New floors look so great and the crew made it so easy on me! The showed up in time, worked quickly and were very polite and conscience about my house and furniture. They moved everything back into place and even brought their own vacuum and cleaned up when they were done. It was a super seamless process for me!”
“We were very pleased with the whole process. They were able to send someone out quickly to go over options and give a thorough estimate. Once we decided on flooring, installation was scheduled quickly. I can’t say enough good things about Javier and the team. They were on time, courteous, professional and very efficient. I can’t believe they stayed late to get it all done in one day. Definitely recommend!”
“We love our new floors! The entire experience with Flooring Direct went extremely smooth. Our salesperson was Brian Ninedorf. Brian was very knowledgeable and personable. We had 3 different types of flooring installed and we couldn’t be happier with the quality and look of the products. Our installers was Octavio and is helper. These 2 gentlemen were very experienced and did a wonderful job. Our home looks beautiful! My husband and I are extremely happy with our decision to purchase through Flooring Direct!”
“I could not be happier with the experience I had with this company! From start to finish, their team was fast, professional, and delivered top-notch quality. They installed both LVP and carpet flooring in my home, and the results are absolutely stunning. What impressed me the most was their efficiency—they completed the projects so quickly without cutting corners. LVP installed in 1.5 days and carpet in 1 day. Their attention to detail and craftsmanship is truly remarkable. The team was respectful of my space and belongings, leaving everything clean and tidy when they finished. If you’re looking for flooring experts who are reliable, skilled, and a pleasure to work with, I highly recommend them. They exceeded my expectations, and I’ll definitely be using them again for any future projects!”
“We decided to replace the carpet on the second story of our home with flooring. We also wanted new carpet for the stairs leading to the second story. We couldn’t have chosen a better company than Flooring Direct for the project! The process was straightforward and professional from start to finish. Ric, our salesman, was personable and knowledgeable. He suggested options and provided samples until he was sure we were 100% happy. The installers, Octavio and Roosevelt, worked so hard on two very hot days and did a masterful job. They cleaned up beautifully when they finished. We are delighted with the result! Not only would we highly recommend Flooring Direct, we are already planning to work with them again for a downstairs carpet replacement.”
“My first time using their service to replace old carpets. I found them friendly and professional. The sale person provided honest advice and the installer was skillful and did a great job. My house looks much better now. Thanks!”
“The install went without a hitch. Joe and his crew were professional, clean and responsive. They explained the process of the installation and worked efficiently. I would recommend Flooring Direct as a source for flooring.”
“The salesman that came out was not pushy at all. He simply gave us the information we wanted and helped us pick out the flooring that we needed. We did not purchase at that point and that was fine with him. He just said call when you need us. The installer, Javier, was so polite and nice. After they finished, he walked the floor with me to make sure everything was the way it needed to be, and to my satisfaction. It definitely was to my satisfaction. Flooring direct did an amazing job for me and I would certainly recommend them and use them again.”
“Working with Ric and flooring direct was easy and the best choice for us. The team was efficient, professional, and moved our furniture with ease. Highly recommend them for your flooring projects.”
“Flooring Direct was great. The in-home consultation with Michael was awesome. The install and installers were timely. They did a great job, they cleaned up and hauled away the old carpet before leaving.”
“I want to offer a shoutout to the team at Flooring Direct. Everyone I interacted with, including the sales rep Mike and the installation team leader Daniel wanted to make sure that I got satisfying floors. Mike drove to my place three times to show me the samples to make sure I got what I really wanted. Daniel also offered to show me a sample of how they would install the floor before they proceeded. All in all, the team is very professional and thorough.”
“We are ecstatic over our new floors. 3 years ago I went with a discount product and install. Waste of money. Wish I went with Flooring Direct from the start. The crew did a great job, methodically and professionally installed. I highly recommended them for your flooring needs!”
“Our flooring project was handled professionally from start to finish. Communication about scheduling was easy and so were the prep instructions. The guys that did our project were very careful with our furniture and moved everything back perfectly. Had a great experience and the floors looks amazing!”
“I had a great experience with Flooring Direct. Paul was able to find flooring that matched the living room floor that was placed in my new construction home. He was able to work around my scheduling conflicts as well. The scheduler Karen was also helpful when an issue came up for my install date ! Lastly , the contractor Felipe and his crew did a great job getting the floor installed. They were punctual, efficient and cleaned up after themselves! Would definitely recommend Flooring Direct and plan to use them in the future to change out flooring in my other rooms.”
“Extremely easy to work with. We wanted the baseboards early to paint them and they were delivered one week before install - awesome. The work crew arrived and found an issue with the existing floor being on 5mm board. They were still able to match the flooring without a transition. Two rooms done in one day, excellent workmanship.”
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