Total Floors
Flooring Installer · Webster, TX
About
Total Floors handles flooring work from their spot in Webster, Texas. They run a full service operation that covers carpet, hardwood, tile, slab material and natural stone for homes and commercial spots across the Houston area. Pat Mullin owns the business and they also handle custom countertops along with walls. The showroom at 141 Magellan Circle stocks samples of carpet, hardwood, tile and natural stone plus countertop choices, and they have offered these services for over twenty years.
Customers describe jobs that go past basic floor installs. One review tells how Pat Mullin pulled over to change a flat tire early one morning, fetched tools from home and even helped cover the cost of a new rim. Others mention work on countertops, showers, ceilings and walls, with Brad Jackson stepping in as project manager to sort out product details and get things moving. Amy gets called out for staying friendly while handling requests, and the team earns praise for turning ideas into finished work without extra hassle.
They keep two showrooms, with the north side location open only by appointment. The Webster site serves as the main contact point with a phone line and email for setting up visits. Reviews note the endless product options on hand and how the staff puts in the effort to build loyalty through solid selections and follow through on residential and commercial projects alike.
The feedback stays positive across the comments, with repeated points about the owners and crew knowing their materials and delivering on custom requests. Google lists a perfect score though from no reviews posted there, while the provided notes highlight helpful service and broad capabilities in flooring plus related surfaces.
Service Areas
DIRT Score Breakdown
13 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“I haven’t used this business yet but I most definitely will if I ever have any flooring need. Short story….this morning my friend had a blow out @ 5:45 am..I went and tried to help but to to avail. As we were trying to figure out what to do…Mr. Mullin (owner of Total Floors) pulled up behind us to offer assistance. He was super polite…and not only did he go back home to get his tools, he changed the flat tire and even gave her money to buy a new tire /rim. He blessed us and was on his way. Lots of people passed us up and he was the only one to stop and offer help. Than he went way above and beyond. He was a true blessing. His attitude and behavior this morning tell me his company will be a reflection of him and will provide quality, honest, excellent service. Thank-you Mr.Mullin!!!”
“They do MORE than floors. But a name like Total Floors, Counter Tops, Showers, Ceilings, Walls, etc. must be too long to deal with. ;-) This staff is amazing and will work hard to earn your business and loyalty. There are two showrooms; the one on the north side of town is open by appointment only. The options and resources are endless. Pat Mullin (owner) and Brad Jackson (a project manager) are both treasures of knowledge about their products and know how to "make it happen." You dream it, and chances are they can do it.”
“Thank you Amy for being so friendly and helpful. We truly appreciate you sponsoring the Clear Lake City STARS 50th swim season!”
“Great people, great service, great selections.”
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