A Step Above Remodeling and Restoration

A Step Above Remodeling and Restoration works as a general contractor out of League City, Texas, with Ryan Moffit handling operations. The company takes on concrete tasks along with kitchen and bathroom additions, custom patio builds that include decorative concrete, screen rooms and outdoor kitchens. Their Google profile also lists them under categories for flooring, painting, roofing and commercial buildouts. They operate from an address on West League City Parkway and list phone numbers for both Texas and Florida locations.

Customers have described patio cover jobs that took two months after an initial down payment, with seams that leaked during rain even after a return visit to seal them. Other projects included outdoor kitchens, fireplace remodels, sod installation, dog run fences, sink replacements and turning an attic access into an extra room. Some reviews noted major leaks into bedrooms after patio work and direct statements from crew about brick quality issues, while others reported that city inspectors praised the patio construction and that the finished spaces exceeded expectations.

Ryan typically replies fast to initial calls for estimates but communication and scheduling slowed once deposits were paid in some cases. Reviewers mentioned he stayed reachable by phone and text throughout jobs, treated homeowners and their families in a personal way, and explained contract details up front. Work covered League City addresses with projects finished under varying timelines, and pricing drew comments as reasonable on smaller tasks like fencing.

The Google rating sits at 3.5 from zero reviews, while other customer accounts split between praise for quality on patios and remodels and complaints about management, leaks and delays. Recurring topics center on patio construction outcomes and how Ryan handled follow-up on problems.

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“We hired this contractor in Dec/25 to place a patio cover. He was quick to reply initially with estimate and details. Once he received 50% down payment the delays to get the work completed slowed down. Excuse after excuse. 2 months later it was completed. My husband was there to pay in full after completion, but wanted to wait until I got home to see the completed job. Ryan told my husband no, I can start to removing the panels if you don’t pay now!!!!! Fast forward the first rainfall the seams were leaking.Reached out and Ryan came back a few weeks later to seal the patio cover.. The next rain fall the same results. All seams leaking water. Tried reaching out to Ryan by phone, text, email. No response. . No attempts to fix this lack of quality job. No choice but fill a claim to the courts and BBB.”

“I STRONGY advise you to NOT use Ryan Moffit & A Step Above. We contracted Ryan in May of 2020 to build us a patio cover. Since, we have had nothing but problems & have found Ryan to be difficult & argumentative. Our problems stem from Ryan's poor management skills & QA practices with his subs. Our patio was completed in August 2020. A few weeks later we had a major leak in our bedroom. Ryan's guys were out to address & told us directly that the issue was from the brick & poor quality of the brick install. Ryan immediately & w/o visiting the site, stated that the leak had to be from somewhere else. His crew tore out much of the sheet rock in the bedroom, & directly communicated to us what they thought the issue was. Ryan still insisted that he had seen the brick, & it was not from his patio & brick work. Please note he never came himself to inspect. After the sheet rock was tore out, we could see the structural Lentil had been removed from over a window & not replaced. First Ryan argued this item was not necessary, he later argued that the brick was built of the second floor deck. We were able to clearly capture a photo of the brick wall free floating with no support. ”

“Such a great company! They did our patio cover and it is everything we wanted and more!! Ryan is such a great guy. He was easy to get a hold of all the time which is really important to us! I called tons of other patio companies before his and they either never called us back or were very rude. I will totally use them again to do our outdoor kitchen!!”

“Ryan and A Step Above Remodeling and Restoration did a great job on several projects on our new home. He did our sod, a dog run fence and replaced our sink. He did a full fireplace remodel in our living room which looks outstanding! He also completed a covered patio for us! All of his projects turned out better than I could have imagined! Every city inspector that came by the house for the patio also commented on how great the quality of the work was. Not only does he do quality work, Ryan was personable with us, our son, and our dogs! His work really is A Step Above the rest!”

“It is nice to do business with a quality company that takes the time to do things right instead of rushing everything and missing the details. Ryan treats you like family and takes pride in his work. He completely transformed the front of our house and we will most definitely be using A Step Above for future projects.”

“I have to say that this was the best contractor we have ever worked with. We had a horrible experience with the contractor that did our pool and Ryan came in and put in a beautiful outdoor kitchen and patio cover. There are not enough wonderful things I can say about this business. So personal and professional. I would refer them to everyone I talk to.”

“GREAT work! Turned our attic access into an extra room for us. Absolutely beautiful! Thank you so much Ryan! We’ll be calling with a few other jobs in the very near future.”

“Professional, on time, treated my house with respect. Appreciated the great work these guys did on our floors. Would recommend to family and friends.”

“Very nice guy. Explained in detail about the contract. Reasonable.”