OGD Overhead Garage Door

OGD Overhead Garage Door handles garage door repair, new door installation, opener work, and commercial overhead door services out of Amarillo, Texas. The local crew stays available for calls around the clock and advertises same-day response on residential and commercial jobs. Specific services listed include spring repairs, motor replacements, gate opener fixes, and dock leveler work.

Customers bring them broken torque springs, slammed doors with hanging wires, faulty sensors, and opener problems that need quick fixes. Zain Mason has repaired springs and installed new motors, then double-checked the work and left doors running smoother than before. Enoc Solano and Enoch reached jobs the same day, adjusted arrival times when needed, and walked through options before starting. Allen and Alan assessed issues, gave budget choices, and handled repairs without extra mess.

They arrive inside quoted windows, often within thirty minutes or at the start of an eight-to-eleven slot, and explain problems plus pricing on site. Reviewers note competitive charges on spring and motor jobs, same-day availability in Amarillo, and cleanup before the technician leaves. Some accounts mention package-only pricing that raised totals above single-service expectations.

The company carries a 4.6 rating on Google from 179 reviews. Reviewers repeatedly mention fast arrivals, clear explanations from techs such as Zain, and professional conduct, while a smaller set of reviews flag concerns over diagnosis charges and missed appointment handling. DIRT Score 4.4 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Quick, efficient, knows what they are doing. Very polite answered questions and explained everything about opener. We had no mess to cleanup! Came same day I called”

“My account with google is under Kim Jesse but I am Vickie Vernon. Allen did my repairs and he was wonderful. Quick, efficient and perfect job. I was so pleased with not just his work, but the way he explained every aspect of the job.”

“Enoc Solano was so helpful when we had garage door issues. He made it out same day and even accommodated his arrival time to help me. His service was quick, thorough, and kind. I would greatly recommend!”

“They were prompt. Appointment arrival was 8-11, they showed up at 8. Very knowledgeable, helped explain the issues and what is needed to be done. Reasonably priced. Highly recommend. This is my second time using them.”

“Technician didnt even diagnose my unit, then attempted to get me to spend $1000. After telling him I was going to get another quote they magically came down $300. Dont let this company scam you. Do business with anyone else. EDIT: Then also lied to save face on their response to this review. I was never offered a repair option or multiple replacement options. I reiterate do not let this company scam you.”

“The torque spring broke on my garage door. Overhead Garage Door of Amarillo dispatched Zain Mason. Zain was very polite and very professional. Mr Mason took the time to answer questions, explain what options were available and pricing. He completed the repairs showed me what was done. The quality of work completed was very very good. Pricing was very competitive. I think overall the garage door works better than what it did when it was brand new. If you need work done on on your garage door I highly recommend Overhead Garage Door and Zain Mason.”

“Not pleased from the very beginning. First, I wanted to use a different company I had used before and in my rush, clicked on the link that said the name of this company. Apparently, to confuse people, OGD created a link with the wording/ name of the other local company I had intended to call. In my haste, I didn't catch it when I called. Second, unlike the company I had wanted to use, OGD only sells packages of services, you can't buy one service. What would normally cost me about $89 was over $650. Third, and the part that infuriates me most is I had just cleaned my garage and the service man pulled everything off the wall and into the middle of the garage and left it there for me to put back, including a heavy shelving unit full of boxes. I'm single with no one to help me put it back. He even left the motor doors to the garage door opener wide open. I have never had a service call from any company where they didn't put things back where they belonged. I won't be using this company again.”

“Excellent customer service. Technician showed up on time, was thorough in his evaluation and explanation of the problem. He fixed it within the estimated time and cleaned up after himself before he left. I highly recommend them.”

“Communication was exemplary. I was advised of any and all situations. The employee was excellent. Very professional and knowledgeable.”

“Zain installed a new garage door motor for me and it’s worked perfectly. I did have a minor issue with the sensors but Zain fixed it and I haven’t had any issues since. He was very efficient each time he came out.”

“When my garage door slammed down, spring broken, wires hanging and my car stuck in the garage, I panicked. OGD overhead came out that same Friday evening. The technician Zane was absolutely amazing. Professional and courteous. He went above and beyond working in the freezing cold fixing my garage door. I now have a quieter, smoother, double spring garage door. A week later my technician, Zane, had to come out to help get my garage remotes and keypad programmed. Again, came out the same day I called, fast and efficient. Everything is working and I highly recommend Zane, and OGD overhead! Thanks!!”

“The repair man was was knowledgeable and explained everything to me about my door and how to maintain it which was very much appreciated. Excellent experience”

“Enoch was prompt and efficient. Courteous and professional as well. Would definitely recommend OGD for all your garage door needs.”

“Everything that OGD did was great. From communication of the material delivery to the day of install. I would recommend them for garage door install or repair.”

“Absolutely AMAZING! Zain has been a great technician, very friendly explaining everything that he did! Highly recommend!”

“Showed up promptly. Very friendly and knowledgeable. Fixed the garage door. Excellent service.”

“My torque springs broke on my garage door so I called OGD they dispatched Zain to my house, he got here within half an hour assesed the damage gave me a quote and after that he was really fast and had my door working great!! Didnt leave till he double checked everything wich is something alot of techs forget to do. Thanks Zain!!”

“Alan accessed my problem and made recommendations. I chose the options that best fit my budget and he did the repairs. Job well done.”

“Dishonest. They failed to keep our appointment and said another job ran late. The technician advised when he arrived the next day that he had our original appointment and had to get a haircut. After 10 minutes of looking at our door he advised that it could be a sensor, a motor or the motherboard. He had me sign to agree to pay $235 to completely diagnose and repair. After only 15 minutes of work he advised that hexwas done. The track was loose on one side. He tightened and adjusted the track and it was repaired. Not a single part was replaced. He knew what needed to be done before he gave me the price to repair and they completely mislead us about the diagnosis part. This is a crooked organization and I would avoid them like the plague!”

“Very knowlegdgeable, showed up on time and provided alternative timeframes to accomodate my schedule. Looking forward to working with this company further,”