Independent Overhead Doors

Independent Overhead Doors handles garage door repair and installation for both homes and businesses in Arlington, Texas. This family-owned operation dispatches technicians for sales, maintenance, opener work, and full door replacements across Tarrant County and parts of Dallas, Ellis, and Johnson Counties. They carry an A+ rating with the Better Business Bureau and focus on sending crews out to handle issues on site rather than requiring shop visits.

Customers report calling for broken springs, derailed doors from objects or accidents, worn openers, and complete door or system replacements. Shane has adjusted springs after two-year installations without charge, replaced parts on Sunday mornings, and completed same-day fixes that restored smooth operation. Doug arrived on the agreed date for a full door install and finished the work without delays. Reviewers describe outcomes such as quiet function after new springs and systems, manual operation restored for power outages, and no pressure to buy extra items during visits.

They schedule appointments the same day or even after normal hours when needed, with office staff like Becky handling quick bookings and follow-ups. Pricing gets quoted upfront by phone or during the visit and stays competitive, while technicians arrive on time, explain options clearly, and finish jobs efficiently. Service extends to routine maintenance and emergency calls on weekends or holidays, with flexible times that fit customer schedules.

The company maintains a 4.9 rating from 209 reviews. Recurring comments highlight consistent arrivals when promised, fair costs without surprises, and repeated use over many years for both repairs and new installations.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I’ve used Independent Overhead Doors twice now, and both experiences have been excellent. They are reliable, professional, and quick to respond. The technician arrived on time, completed the repair efficiently, and made sure everything was working perfectly before leaving. It’s hard to find a company you can trust, and they’ve earned my confidence. I highly recommend Independent Overhead Doors to anyone needing honest, dependable garage door service.”

“Reliable and prompt service! I have used their company now for many years! They have replaced our garage door opener, performed routine maintenance. This week they came to the rescue to fix it after a young grandchild inadvertently caused a problem with an object derailing the door. They are easy to schedule with, and easy to work with to find a time that works for me. They are thoughtful and professional!”

“From my initial call for service through the follow-up call with Becky, their office, and Shane, the field technician, I was very pleased with their consistent, clear communication. The job was completed on time and is now working perfectly.”

“I called and got a same day appointment. The technician was extremely polite and had such a great attitude. No one tried to sell me on something else, which I really appreciated. The work was done quickly, efficiently and for the price they gave me over the phone.”

“Shane made an adjustment to my door spring(s) that was post 2 years door installation and didn’t charge me. Now I can operate the door manually if there is a power failure. Many thanks and I will certainly be a returning customer when the time comes.”

“Absolutely an amazing experience. Great upfront pricing, experienced install from from a fantastic technician. I would recommend these guys every single time. Truly appreciate the work”

“I had an amazing experience with Independent Overhead Doors and couldn’t be happier with the service! From the moment I called, their team was friendly, professional, and incredibly helpful. Becky was lovely and so easy to talk to. She scheduled my appointment quickly and Shane showed up right on time. Shane took the time to explain exactly what was wrong with our garage door and walked us through all the options without any pressure. They worked with us to figure out exactly what we wanted for our new doors, and I really appreciate that. It’s rare to find a company that combines great customer service, honest pricing, and high-quality workmanship like this. If you need garage door repairs or installation, I highly recommend them. 🥰”

“Our garage door spring broke and I called about 4:30 pm not expecting an appointment until a future date. They were able to come out after normal business hours by 7 pm and it was fixed by 7:30 pm. Quick. Efficient. Reasonably priced. Definitely recommend!”

“The service was fast and well done. My problem happened on Sunday morning before Memorial Day! They came out right away replaced the needed part, all in about 2 hours!! Great Service!! .Shane, thanks.”

“Becky quickly set up our appointment! Shane did a fantastic job repairing our garage doors—fast and spot-on—so they were back to working perfectly. The cost was fair and reasonable, and the customer service truly went above and beyond. There's no need to keep searching—give them a call to get your garage running smoothly again! They're wonderful!”

“This company is truly trustworthy and professional, and price is reasonable. When it comes to scheduling, it is very flexible They very friendly and helpful. I will definitely stay here again. I highly recommend this company to others.”

“He is very good & professional. He changed a master garage door for us today. It's a very affordable price. We have been with them for over ten years.”

“Doug agreed to a date to install, showed up right on time, went to work instantly and very efficient along the entire new installation process. I highly recommend them for any garage door needs. Tom Cypher Handyman”

“Independent overhead doors has been maintaining my garage door for years and when it finally came time to replace it i knew hew to call. they bid very competitively, get he job done quickly, and Shane is always a pleasure. I can't recommend them enough”

“Wonderful experience. They worked me in late on a Friday. Shane, the tech, showed up right at the time I was given, he was professional, polite and installed the opener in less than an hour ! HIGHLY RECOMMEND They gave me the best price (out if 4 companies I called) with a top rated high quality opener.”

“I recently had my garage door repaired by Shane from Independent Overhead Doors, and the entire experience was excellent from start to finish. Shane responded promptly, arrived the same day I called, and completed the repair efficiently and with great attention to detail. I spoke with the owners and they were reasonably priced kept me updated every step through the process. Great customer service!”

“Appointment for garage repair was made quickly. Shane came promptly, assessed and explained the problem. He fixed the issues, and offered helpful tips on future fixes and upkeep of the garage door. Everyone with the company was friendly and easy to work with! We will call them again if there is ever a need.”

“Professional and Efficient I called on a Friday and they were able to come out the same day. So glad I didn’t have to go into the weekend with this issue! Quality service!”

“Exceptional Service and Quality Workmanship! I recently had Independent Overhead Doors install a set of springs and a new garage door system at my home, and I couldn’t be more impressed with their professionalism and expertise. From the initial consultation to the final installation, every aspect of their service exceeded my expectations. What stood out: Prompt and reliable - They arrived exactly when scheduled and completed the work efficiently Knowledgeable technicians - The installer (Shane) was clearly experienced and took time to explain the system features Quality products - The door operates smoothly and quietly, with excellent build quality Fair pricing - Competitive rates with no hidden fees or surprise charges Customer Service - The team (Doug, his wife, and Shane) was courteous, answered all my questions thoroughly, and even provided helpful maintenance tips after hours. It’s clear they take pride in their work and genuinely care about customer satisfaction. I would definitely recommend Independent Overhead Doors to anyone needing garage door installation, repair, or maintenance. They’ve earned my trust and future business!”

“I have had two experiences now with Independent Overhead Doors. And I will be calling them again for any future needs. Shane was our contractor, and I cannot say enough about how pleased we are with his work. He is punctual, professional, and kind. On the last visit with us he actually saved us hundreds of dollars on a brand new motor by repairing our older model belt that was sagging and seemed to be about to break. THAT is how you run a business. Ten out of ten, highly recommend this company. Thank you Independent Overhead Doors and Shane for a wonderful experience. Blessings to you all!”