Doors That Work Inc

Doors That Work Inc handles garage door work out of Baytown, Texas. Kelly runs the day to day operations and takes most of the service calls. The company installs new residential and commercial garage doors, puts in overhead doors, replaces doors and panels, repairs broken springs and tracks, swaps out openers, and programs automatic remotes. They have covered the greater Houston area for twenty years.

Customers call when torsion springs snap, openers fail, or panels get damaged. Kelly often arrives the same day, sometimes within an hour of the first call, and finishes the repair in under an hour in many cases. He has replaced springs on multiple doors, sealed gaps so the space stays warmer, realigned tracks, tightened loose bolts, and swapped motors. Reviewers note he gives clear options and a firm price before starting, then sticks to that number on the final bill. One customer saved over a hundred dollars compared with another quote.

Kelly answers the phone directly and shows up ready to work, even on short notice or late in the day. He explains what needs fixing, does the job without extra charges, and leaves the door operating correctly before he leaves. The company covers the Houston metro area and handles both house and commercial jobs. Most calls result in same day service and straightforward communication about timing and cost.

The large majority of feedback praises Kelly for being fast, fair on price, and able to diagnose problems quickly. A single review mentioned poor phone manners on a commercial quote. Google shows 4.8 from 24 reviews. DIRT Score 4.1 from 24 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Came home to find my torsion spring on the garage door had snapped. Called Kelly at 4:45 and he replaced both torsion springs and had my garage door working by 6:45. Kelly was courteous and got the job done when others wouldn't pick up the phone.”

“I would like to thank Kelly for the excellent work he did on my garage! The sealing work on the garage was perfect I can seat in my garage on cold night with a heater and not feel the cold wind at all! Thanks Kelly,”

“Kelly got my door fixed in no time at all. Very knowledgeable and very nice with very reasonable pricing . I recommend anyone with garage door repair needs to give him a call!”

“Kelly gave us options on our garage door repair and recommendations. Quoted priced and set up time for service. He completed the job in a timely and neat manner. Then time for invoice and no surprises...price exactly what he quoted. Very pleased and will definitely use Kelly in the future!”

“Kelly was so professional and knowledgeable about all the components of the garage system. I called this morning for a rough estimate and he had no issue providing, unlike other businesses. He showed up a few hours later and replaced my torsion spring within 30-minutes. He even tightened up some loose bolts and ensured that everything was in working order before signing off on the job. Highly recommend!”

“Can I give 10 stars? I needed to replace 2 panels in my garage. Kelly was very communicative and was able to come out the same day and take care of my problem at a reasonable price. I saved at least $150+ with Kelly. He explained maintenance and recalibrated my sensitivity! Will definitely call back in the future.”

“I have worked with Kelly off and on over the years. He is very thorough and concienious. He is above average for installers and repairmen. Good man and good ethics.”

“Our garage now has a "Door that Works". Looking for a company available to fix my garage door on short notice, I called today and explained to Kelly what had happened and he immediately commented correctly that the spring had broken. He told me he was on his way to a job and would be by to fix our door next. He got to our house quickly and got our door fitted with new springs, realigned the track, lubricated the hinges and rollers, and even took out a small dent. He did all of that in about 45 minutes. He showed me that he has developed the knowledge and experience required to have Doors That Work.”

“Rudeness & Terrible customer service etiquette. Called to get a quote on a door for a commercial property. Tried to explain the problem, representative was quick to response and not listen. The attitude was intolerable, had to hang up. We will be taking our business elsewhere.”

“I would highly recommend this company. Very professional, kind and courtesy. Kelly came out and replaced our garage door opener and fix our garage door from where another company did an improper garage door installation. We will be recommending this company from now own.Same day service. We were impressed. Thanks again kelly!”

“Thank you sooo very much for helping us fix our garage door opener. Kelly was very prompt, professional and smart! He saved us money during such a crazy pandemic which is what everyone needs during this time! Thank you again “Doors That Work” your awesome!!!”

“Kelly at Doors That Work has been my family's go to for garage service for many years. He's done both residential and commercial work for my parents. Kelly consistently delivers top level service and my parents have always been happy with his work.”

“Kelly did an amazing job repairing our dock door. Very Fast, prompt, and reliable. Highly recommend to anyone needing repairs. Thank you Kelly!”

“Quick and professional got my garage fixed up in no time (I had a broken torsion spring) and on the same day, highly recommend these services 10/10”

“Kelley is very knowledgeable and honest. Has great communication skills, I would highly recommend him. Thank you Sir.”

“Called at 8 my door was up and running with a new motor by 3. Very fair and great customer service. Thank you Kelly!”

“Kelley has taken care of my garage door needs for decades. He's been an installer in this area for over 30 years.”

“Same day service, very professional, and reasonable price. I found a new garage door company !!!!”

“Was out of town when garage door broke. They came within an hour of me calling and had it fixed.”

“Very professional and knowledgeable with great pricing, I would recommend using him.”