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Overhead Door Company of DFW

Garage Door Technician · Lewisville, TX

Residential
Active

About

Overhead Door Company of DFW handles garage door repairs and installations from Lewisville. Technicians named Ryan and Greg take on spring replacements, cable fixes, opener swaps, rail reinstalls and tune ups on older units. Front desk staff like Donna and Ed handle the calls and set appointments. The work covers doors that stop opening after years of use or get damaged in accidents.

Customers report broken springs that force them to crawl under doors or leave cars stuck outside. Ryan arrives the same day or next morning with parts on the truck and finishes the job in under an hour at the price quoted over the phone. Other calls involve openers that quit or doors that bind after a roofing job, where the crew greases hinges, adjusts rails and shows owners how to maintain them every six months. One job fixed damage from a car backing into the door on the spot without surprise fees.

They answer the phone right up to closing time and book visits for the next day or within a couple hours. Technicians show up on schedule, explain the problem before starting, and stick to the original estimate. Service reaches Lewisville and spots like Dallas, with repeat visits for minor issues at low cost.

The company sits at 4.5 from 52 Google reviews. Reviewers note fast arrivals, fair charges and clean work from Ryan most often, along with clear explanations and honest quotes. A handful of calls brought complaints about refused adjustments or sensor problems.

DIRT Score Breakdown

Google

53 reviewsView on Google →

4.5

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Got a quote over the phone and the garage door technician showed up the next day. Great price compared to other quotes received and no upcharging. Excellent work - thanks Ryan! I'll be referring this outfit to my neighbors.”

Bruce McCrea

“I had a broken spring and cable on my garage door. They were quick to answer the phone and had a technician out very quickly. The technician was friendly and let me know the cost of the repair before he started working. He had the parts to do the repair on his truck. Overall he was done within an hour. I was pleased with the speed of service and the value of their pricing. I would use them again and would have no problem recommending them to a friend.”

Travis McAdams

“Our 10 year old garage door opener stopped working and we had no clue why. I called Overhead Door Company of DFW expecting to purchase a new unit. When I called, my first contact was wonderful. She was patient and made me fill at ease by offering me options of repair or new purchase which was my choice. She gave me estimates of different repairs and a new purchase (just in case) which helped with the uncertainty of cost. The prices that were given were extremely fair and much less than I expected. She also set up an appointment for the next day, first thing in the morning. This was great! The following day, Ryan ( the technician) was on time and his level of customer service was outstanding. He was extremely knowledgeable and took the time to explain the workings of my unit and what I needed to do to keep it going for years to come. At first, I wanted to buy a new unit and Ryan explained to me what the problem was and it was a quick inexpensive repair. He could have agreed with me and taken our money but he didn't. He was upfront and honest and you don't see that nowadays. This has been a pleasant experience for me and I will be calling them again for all future repairs or repla”

El

“My overhead door spring broke causing me to have to do the GI Joe stomach slide under it to get into my house. Fortunately my car was already out. I got on Yelp and found Overhead Door. They had good reviews and I like to keep local businesses in business, so I called them 15 minutes before they were closing and they answered! I got set up for two days later and Ryan arrived right on time to get me fixed up. I can’t say enough good things about him!! He was so meticulous and kind and explained what was wrong and how he was going to fix it. I hadn’t had a chance to move my dogs into another room and he was so kind to let them check him out and gave them some pets on the way to the garage. Customer service has been lacking these days so when you find someone awesome from a place that is fair and reasonable, you need to get it out there. In addition, my door is so quiet I have to be extra alert now in case my teen decides to sneak out of the house. Local, reasonable, professional and kind. I’d use them again in a heartbeat!”

Christy Ortiz

“I highly recommend Overhead Door Lewisville. I called to have them replace my old broken garage door opener with one I purchased second hand. Price was exactly as quoted on the phone and Ryan did a great job!”

Melinda Kriel

“Fantastic service, excellent repair, great communication, fast response, and Ryan is a LEGEND at his craft! I called for an estimate to repair damage to my garage door from an encounter with a car backing into it. They showed up the next day, on time, and fixed it on the spot! Not only that, the price was a fraction of what I expected to pay. It was amazing! Thank you Ryan!”

hominem ignotum

“Outstanding service! Ryan the technician was courteous, knowledgeable and efficient. He solved our garage door issue quickly and walked me through what needed to be done. He also let me know what to expect in the future as the opener and the door age. I highly recommend them and Ryan is outstanding.”

Bob Diers

“We converted the computer room back into a garage when we bought our home 2015. Ryan reinstalled rails and the motor to allow us to operate the door properly. He has been here twice for maintenance since then for misc issues. Both times the issues were minor and the fees were minor and extremely reasonable. I would only call them if my door needs attention. Top notch customer service!!”

Pamela R

“My door springs broke. Called Overhead Door this morning and Ryan was here by the afternoon. One hour later he's done, my door works great. He was very fast and efficient. Outstanding service! I will recommend this company to my family and friends.”

Cody Adamson

“Most helpful, courteous, on time, well done and fair priced, was my experience with ODCDFW! I was having garage door problems and gave them a call and I was guided through self-help steps (AT NO CHARGE), but was advised that an on site visit might be needed. Turns out I did require a technician to come out, which happened within a couple hours of my call, and a most professional fix it was. Highly Recommend!”

Scott Taylor

“We had worked with Greg from Overhead Door to purchase and install our garage door opener which went great and has been working well. I had the roofing contractor use his preferred company to replace the garage door when hail damage ruined both but the door ended up not opening smoothly. But Greg from Overhead Door came to my rescue again and greased the hinges and showed me how to do it for the recommended every 6 months. I will always use Overhead Door for all my future needs and can highly recommend them.”

Cheryl Hartman

“Have an overhead door legacy 850. Called and spoke to Ed about a remote for it. He was very friendly and nice. I drove in, talked to Ed, and purchased the remote for~$50. Ed stated programming consisted of pushing the program button on the opener once and then the remote button multiple times until it opened. After going home, that didn't work. I downloaded/ read the manual, and now know you have to press and hold the program button for 2 seconds until the Blue LED has a long flash and the purple LED quickly flashes twice. Then go >5 get away from opener and very slowly depress the remote open button (twice). It confirms program and opens on third press. The remote costs 28$ on Amazon with one day delivery, and I would have been fine with paying almost double that if I had been provided some correct instructions. One star due to selling product double market price and providing incorrect instructions.”

Ryan Ray

“We had a very damaged garage door on the home we just bought in Dallas. We worked with Ryan, he was extremely helpful, kind and knowledgeable! Donna at the front desk was on top of it too! We gave them less than a 24 hour notice and they knocked it out for us!! Pushing the garage door button is so satisfying thank you so much!!!”

Kristen Bradley

“My door spring broke last night. Called Overhead Door this morning and Ryan was here at 8:00 am. One hour later he's done, my door works great, and I have the rest of my day back. Outstanding, friendly service! I highly recommend them.”

Mike McWithey

“Needed a tune-up on my old garage door: Ryan was very professional and thorough, even provided a fair estimate on a new garage door (including rails, spring, rollers, etc). Great contractor; highly recommend this company!”

Lyle Whitsett

“Called and requested someone to look at my garage door to see if an adjustment could be made. The person who identified themselves as Patrick simply refused. I was told that no adjustments could be made and didn’t need to see it to know. When asked to elevate the issue to a supervisor, I was hung up on. I finally got to a person who identified themselves as ‘D’ a manager, but same refusal to even come look at my issue. I wasn’t treated with respect and just got excuses on why they wouldn’t do anything. On the positive side, at least I found this out right off the bat so I didn’t waste my hard earned money there.”

Chad Baker

“Poor service, sent a toddler to throw a tantrum instead of securing the flimsy sensors on the garage that if bumped by dog it comes out of alignment. Demonstrated the problem and the tech started yelling that I didn’t demonstrate it right and stormed off. Called owner and he said get someone else to fix it and that sensor is 6 months old and you will get no money back. They have been out 3 times and failed to secure their cheap product. They used to use screws to secure them in 2009 now they used plastic pegs that will not hold.”

shonte bush

“We have used Overhead Door Company of DFW for many years, always quick to schedule, on time, and fair pricing. Highly recommend!”

Linda Friedel

“Highly recommend this place. Spring on my garage door broke and called several company to get a quote. Two other company wanted double what Overhead Door quoted me. Overhead door came when they say they would and replaced the spring. Definitely will use them again.”

Davey

“Absolutely the best garage door spring replacement experience! Immediate response. Expert replacement. These are honest folks. Thank you Donna. Thank you Ryan.”

Thomas Curtiss
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