Welborn Garage Door Repair
Garage Door Technician · McKinney, TX
About
Welborn Garage Door Repair takes care of garage door repairs and installs around McKinney, Texas. The company sends out technicians to handle broken springs, rollers, remotes, and full door replacements when older units give out after decades of use. Customers call for tune ups that keep doors running quiet and on track, or for bigger jobs that swap in oversized doors with custom track setups. Names that show up often in the work include Craig, Jaxon, Adam, Weston, Garrett, Jonah, Felipe, Avery, Jose, Collin, Stephen, James, Matthew, Austin, and Dillon.
Reviewers describe jobs where springs and rollers got replaced on the spot and remotes plus phone apps were synced before the tech left. Others mention doors that failed after thirty years, with a temporary fix applied the same day so cars could get out, followed by a full replacement after options were laid out. Spring repairs, alignments that made doors smooth again, and motor resets for short term fixes also come up, along with new installs that included trim adjustments and cleanup.
Technicians usually arrive on time or the next day after a Friday call, with some fixes completed the same day. They explain parts, labor, and choices between cheaper and lifetime options, then leave the area clean. Reviewers note polite and thorough communication, quick diagnoses that took under an hour in some cases, and follow up advice on what did or did not need work right away. Pricing gets described as competitive with clear breakdowns.
The company holds a 4.9 rating across hundreds of reviews, with repeated notes on knowledgeable techs, same day responses, and solid explanations of options. DIRT Score 5 from 778 reviews on Finds.
DIRT Score Breakdown
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What Customers Say
“Craig was awesome! He was ontime, very knowledgable, experienced and personable. He was very patient after the springs and roller insrallation, as we worked to get the car - garage remotes and the MyQ app all synced up and working. He left his work area clean and I would highly recommend Welborn and specifically Craig to anyone for garage door repairs and installs.”
“I thought these doors could be quoted with simple dimensions. There's a lot more to it and this company left no stone unturned. I was blown away with their professionalism and attention to detail. The prices were pretty sweet, too. The best part is getting doors we love, with the track we wanted, in the huge oversized version we dreamed of. I can't wait until they are delivered and installed.”
“Jaxon explained everything I asked, very polite, did an exceptional job installing new springs on the garage door. Welborn is fortunate to have a great employee (technician) like Jaxon. I would definitely recommend your company. Thank you for the repair the same day I called.”
“Adam was pleasant and knowledgeable. I had 2 other company came before and and few years later and it’s broken again so he Installed and aligned it and it’s been the most smooth and quiet it has been since we moved in the house over 10 yrs ago. I went with the lifetime warrantied option for a piece of mind but he gave options that cost less.”
“Weston came out and diagnosed, educated, and repaired my door springs today and couldn’t have done a better job. It was an easy process, called on a Friday, fixed on a Saturday morning! Definitely happy about their job quality. I have no idea how good the price was, but the job was exceptional.”
“Garrett did an excellent job addressing my issue. After 30 years my garage door failed and we could not get our cars out. I scheduled an appointment for the next day and Garrett arrived 810 ready to go. He temporarily fixed my issue the best he could and advised that it would only last a short time. I knew I eeked all the life out of the doors and decided to replace them. The team at Welborn provided me with many options along with the pluses and minuses of each. Because of their excellent service I decided to go with them and trust them to do a great job. Thank you Garrett for your excellent knowledge, ability. quality and customer service!”
“Jonah and Felipe did a wonderful job! They were very professional, prompt and courteous! We are very pleased with their work and the company! You've kept your word since the beginning! Some thing extremely rare today! Why I waited on my rating. Thank you!”
“Avery was professional and compassionate. He fixed my garage door and showed empathy. He explained the options thoroughly, helping me to make informed repair choices. The high cost was probably due to the prevailing inflation and the general state of the economy. Thank you.”
“3rd time using Welborn and again 5 out of 5 stars. Our technician Jose went above and beyond. I had a chance to visit with him while he worked and what an incredible young man. Polite, courteous, and thorough. Exactly what you would want when hiring someone providing service at your home.”
“Jose did an outstanding job, I believe he went above and beyond to complete the job. He was efficient, knowledgeable and very friendly. He advised on additional work that needed to be done, more importantly, he advised on things that were not required during this visit. He is a great ambassador for Welborn Garage. He was that good, I’ll forgive him for being a Chelsea fan!”
“Collin from Welborn Garage did a fantastic job from start to finish. He clearly explained the entire process, including parts and labor, which made everything easy to understand. He was quick, efficient, and very patient in answering all my questions. Most importantly, he understood exactly what needed to be done and followed through with great work. Highly recommend his services.”
“Great service from start to finish. Technician arrived on time, diagnosed the issue quickly, and had my garage door working smoothly again within the hour. Stephen was professional, friendly and efficient!!”
“James did an outstanding job. I highly recommend him. He was very informative, answering all my questions and of course patience with me. Thank you James and once my wife hits her garage door which she will illl definitely call you directly.”
“Matthew Jones did an amazing job on my garage door. I actually had multiple companies scheduled to come out with Welborn being the first one. When Matthew came out and explained everything, I cancelled the others. I couldn't be more happy with the work he did.”
“Welborn appointment today was a tuneup. Scheduling was easy and I was kept up to the minute of Techs arrival. Visit was easy, quick, informative and very professional. Will continue to use Welborn for all my garage needs.”
“James was nice. He help my husband and I understand what are garage door problem was. He explained everything and we told him we couldn't do it at this time. But helped by resetting the motor system and fixed our garage door temporarily.”
“Austin, Stephen, and the team did a great job with the new garage door. They were professional, timely, took extra care to clean up and explain everything when done. Also went the extra mile to correct some trim to make it fit better with the door. Great job, thank you!”
“Adam was very professional and did a great job in repairing the door. He explained thanks to me in a care manner and discussed options for the future I was not tired for the second visit and I appreciate it getting done properly this time.”
“Dillon is awesome. He obviously knows his stuff, explains what he is doing and why, and is very personable. Next time my garage door needs work, I know who to call!”
“Austin was amazing. Explained all that he did and what he found from prior work that was done incorrectly by the installers and explained the reasons behind his recommendations. Great service- which is hard to find nowadays.”
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